The cloud program is failing because of fundamentally poor leadership, misaligned hiring, and a completely top-heavy structure.
AC (Head of Cloud) and several of his direct reports do not have real experience running cloud platforms at scale. That lack of expertise is showing up every day in weak execution, poor decisions, and no clear ownership.
On top of that, there are multiple Grade 18+ leaders—many brought in from Amazon—sitting at ~$300K+ compensation levels with little to no tangible outcomes to justify the cost. The gap between pay and performance is not just noticeable, it’s unacceptable.
The structure is excessively top-heavy, accountability is weak within the inner leadership circle, and teams are left absorbing the execution failures. If this layer were rationalized, it could potentially free up close to $10M, highlighting how inefficient and misaligned the current operating model has become.