The fact that there is a touchless number for months now and that managers get on beat up calls because of it is absolutely absurd. This number does nothing for us. The fact that I get b–ched at because I didn't do something touchless and then my... — read more 

Any one know how to get a w2 online (being a former employee)

So numbers, metrics and accountability is coming back Does this company know what they are doing? Does anyone care enough to try?

Should stores be open if you can't wash your hands in clean running water during covid....

I’d be interested in knowing what has been done with the buildings of former VZW operated US Call Centers, and if anyone knows of tenants or reusing of facilities that were operating up until Covid came along in March 2020.

https://www.totaltele.com/508653/Verizon-acquires-incubed-IT-for-mobile-robot-orchestration

Go through every post on this site and notice in every single 1 there is at least 1 person defending Verizon or opposing the view of the OP 9 times out of 10 that is one of the labor relations employees. They go on here and monitor this website... — read more 

I’ve been searching for a few months. I know the jobs are out there so I’m not sure if it’s an age factor. Anyone around my age have any luck getting out? If so, how long did it take you to leave? I’ve been here for more than 10 years, and the time... — read more 

Customer Service culture is so f-being toxic. So much worse than retail. Truly the blind leading the blind. Supervisors and Coordinators know NOTHING, and they aren’t held accountable so nothing changes, employees suffer, and customers suffer... — read more 

Anyone else caught their manager in a dispensary? Not sure how to react when see them next.

I live in the South, where we are experiencing winter weather that we don’t regularly have. Roads are iced over because my state doesn’t have the resources to combat it. Many employees can’t get to work, and many don’t have electricity. We were told... — read more 

This article posted today paints a gloomy future for retail. I would plan your exit strategies now! https://www.fiercewireless.com/operators/perfect-storm-changes-impact-wireless-retail-moore

I started working at Verizon back in 2011 and left in 2019... During (2011-2016) the money was amazing I was easily pulling in $4,250 to $8,000 commission checks and that wasn’t including hourly and overtime. Things started to change around late 2015... — read more 

2018: CEO Hans Vestberg Total Compensation: $22,206,086 Base Salary: $1,235,385 Bonus: $1,000,000 Stock Awards: $16,600,082 Non-equity incentive: $2,752,250 Other:... — read more 

Why is this company outsourcing to vendors who consistently f— up accounts and lie constantly just to get customers off the phone? Why would you f— over the people who actually know how to do the job and spend their entire shifts unfucking the... — read more 

3% across the board confirmed?

I saw they released alot of info on changes for next year's STI into but what about this up coming bonus?

I was supposed to have my STI Communication meeting this morning, but my boss said they are being delayed. Anyone know why?

Several months back Verizon offered reps the opportunity to accept a 24 or 32 hour work week schedule. Most balked at making this change for obvious reasons and decided to stay grandfathered in at 40 hours. If I remember correctly they made it seem... — read more 

Verizon has done a great job of getting rid of people that know how to solve problems and get sh– done. They are replaced by people that know absolutely nothing and just mindlessly look for answers. Here at Verizon we don’t fix problems. We like to... — read more 

Very interesting both TJ and Sampath got the boot. Long time coming for FOXX...

Now all we will get is brown nosing/soft ball questions. Thanks VTeamers! So I'll go ahead and post the questions we wanted: If all my DM can do is text me screenshots telling me I s— and I need to fix it, with no clearly defined goal or... — read more 

I just received a W2 from Verizon saying that I earned wages in 2020. I was laid off in spring 2018 and didn't receive any money from Verizon last year. Has anyone else experienced this? I plan on contacting payroll on Monday.

Anyone know when we get STI and Raise info?

Worked for VZW 12yrs. Took advantage of their tuition reimbursement & got my Masters degree. Did multiple projects even moved several states & never got the positions I wanted. The positions I did get either didn't come with a raise or no more than... — read more 

Have you guys had your meeting with all the new changes? What did they go over with you?

It’s like they’re asking you questions to see if you wanna keep your job. Are you satisfied with work? I believe leader ship has a clear direction?Leader ship is creating a future I wanna be a part of? My role supports the company? These are just... — read more 

When will you id–ts realize that no amount of government-subsidized incentives will make Verizon do the right thing? They literally do not care about their frontline employees. Credo is sh–. They want us all gone. It’s not your “family,” it’s... — read more 

This week it will not be jobs that Krista k–ls but it is retail pay. Major changes coming. Stores will need to meet part time /full time threshold. If you want to know more, talk to an employee who is working in an Express store.

You know what's b—s—..... 4 of the 5 stores in my area are closed on Sunday... Why is it they get damn near a set schedule as. We are still here struggling every Sunday....

Double the work with Multi Store Mergers and “No Commission”. Just a trimonthly, sprinkles on a Donut kinda Bonus as they’ll call it. GMs will get raises, SMs are on a brink & soon there will be scavenging out the tenured employees to replace them... — read more 

Speaking with management it sounds like another commission structure was hinted at today. On the deck a slide flashed very quickly with the formula: (New+bucket)/2 And that was it. They sent out the deck and that slide was completely... — read more 

What happen to this amazing company. I understand that change is necessary and we need to find ways to adapt to this current market landscape but lets think back for a moment. Think of the number 6, that is probably what it bowls down to for the... — read more 

Confirmed. ALL GMs that are left will be getting a raise. Not the solutions specialist who are taking all additional responsibilities outside of their job description. Not the SM who are taking on more responsibilities now that the GMs have multiple... — read more 

So if I understand it correctly, TJ Fox’s group (VZ Biz Sales) was under by $400 million dollars. Does that mean if you’re in the business channel the pressure is about to become real? T-Mobile has some REALLY aggressive pricing and so does AT&T. I... — read more 

Verizon booked 279k post paid subscribers in Q4 far below consensus estimates of 443k. Gee who didn’t see that one coming?

I don't like unions. I just feel like it would take more money from my check every month and that they wouldn't help me BUT I think Verizon doesn't like us (Reps) either. If we went union we could get rid of the risk model and Verizon turning their... — read more 

The Verizon person in the article spewed some lies but still insightful: https://www.fiercewireless.com/operators/verizon-shifts-retail-jobs-offers-severance-to-some-employees

Ok, so they said we will have new district managers for a lot of stores and redoing the districts. They also said that reps will be learning how to do a lot of back work and learning how to open and close stores and will be implemented in June... So... — read more 

Yes, being without a job right now s—s, but I'd lie if I said I didn't feel some relief after the first shock wore off. I've been wanting to leave for a long while but was too scared to actually do anything about it. This kind of forced my hand. It... — read more