"I will shred the retail channel down to its last atom. Then, with the customers you have trained digitally for me, create a new one teeming with BPKs, that knows not what it has lost, but only what it has been given. A highly profitable retail channel."
VZ retail reps: born of cut commissions?
"Theyll never know. Because you wont be employed to tell them"
The automated system and customer service is abysmal
This is a disgrace, I am completely embarrassed
On the phone with apparently a customer service rep, she's had us on the phone with us for 45 minutes to than say she doesn't know what she is doing
"I hope they remember you Stark"
Straight up FN facts!!
We have been teaching our own customers to do the job that we have been hired to do
We will phase reps out with this new "contributions" c-ap
Give me a break, you ask us to educate the customer and promote self serve options and than bust my balls about not contributing... F off!!