Bottom line we are all temporary employees without out any job protection or rights. We are combined with indirect so we can train our replacements. Just stop the lies and be honest with us. We are all just waiting for the other shoe to drop. And we... — read more 

Plain and simple we suck and no one values us. Quit or get fired either way it’s all doom and gloom from here on out. Verizon is just no longer a good place to work. It’s that simple, we suck.

More stores flipped to agents, less GMs and SMs more part time employees. More key holders to compensate for less management. Everyone remaining will continue to be phased out little by little until there are eventually 90% indirect stores. Most... — read more 

I’m in near tears almost everyday because we are already shorthanded and people still call in sick. Some days we are down to 4 people total. Some days 3. I’m a single mom and one of the last full timers left in my store. I planned on building a... — read more 

An announcement made today internally and online. What’s your thoughts on this and the effects it can mean?

https://www.wkbn.com/news/local-news/report-tesla-driver-barks-at-boardman-verizon-employees-drops-pants/

Well they've made it miserable enough to want to leave but pay well enough to want to stay. Now we're at a stalemate! VSP is a win-win. Then you can hire all the peppy part-timers you want. In the meantime, I'll keep hanging out.

I can barely maintain a positive attitude while the atmosphere in the stores is so bad and demoralizing. Some advise that you should relax and just milk the money, but to me that is no solution. I mean, maybe it could be a solution for me if I was... — read more 

If a customer picks up there phone in a nEw Hampshire store guess what no sales tax .... which is based on the full value of the phone. I guess with no commission per say I know that store in Portsmouth used to be a Kentucky Fried Chicken. Easy... — read more 

If options that were to be expiring on July 31 2020. Would it make a difference if a bunch of commissions 401k stock were added to the amount? If it were instead deferred till a week later till conveniently after the dividend was paid would... — read more 

https://www.marketwatch.com/story/verizon-retirees-take-aim-at-ceo-vestbergs-40-million-golden-parachute-11620757898 Ruin a company and make millions. Guess we are getting ready to start again? I hear Verizon wants to now buy GameStop and... — read more 

MarketWatch: Verizon retirees take aim at CEO Vestberg’s $40 million ‘golden parachute’. https://www.marketwatch.com/story/verizon-retirees-take-aim-at-ceo-vestbergs-40-million-golden-parachute-11620757898

Had to turn away like 10 new customers and 15 existing customers from the store today because I didn’t have the staffing to help the demand unless I wanted to be like other stores that have a 120min Q time. This aint going to last. The situation... — read more 

GMs nowadays are looking for more employees to be hired in Verizon BUT only PART TIME. There’s something going on based on how OLD the employee is. There’s definitely an “AGE” based discrimination going on. In our district in “Arizona” to be... — read more 

What a sad state of the business. Is anyone happy, or even content? I don’t make enough to juggle the 20 things my supervisor asks of me. How much more can you take personally? I’m one bad NPS away from quitting same day.

This is in regards to the last Pulse survey in the retail stores and not the current one . I have a friend who works in a district in NJ that the store scored pretty low on the Pulse survey. She as well as the majority of reps were pulled in the GM’s... — read more 

We have a metric for touchless yet we do data transfers?? Customers are getting more aggressive and demanding by the day. They want us to not only back up iclouds and google but they also want us to reset passwords that they don’t know, they don’t... — read more 

Lately there have been incidents where these so called SMs & GMs don’t like to take or even get involved in an escalation & try to force that upon the Solution Specialist instead so that way they get the green light to write reps up based on the... — read more 

Let Em have it. If you got screwed let Glassdoor.com know about it with an anonymous review.

How many times do you guys hear that a day?

Thank you for reading in advance: At my location, we have had the approach of not performing data transfers on demand without first offering options like a "step by step" data transfer back up and transfer sheet, trade in from home, tech coach, or... — read more 

I applied for probably 10 plus jobs and within a week had interviews with most of them and an offer or two. Finally accepted an offer and I’m out of that One Team trap. My morale was low, I was miserable and wanted out for a while. I hated that job... — read more 

SMs & GMs are ON PURPOSE not taking any escalations since Solutions Specialists can note the date/time & the exact situation at hand with which they usually deal with like some other rep/store/3rd party store who messed up & its clearly mot their... — read more 

Lately there have been incidents where these so called SMs & GMs don’t like to take or even get involved in an escalation & try to force that upon the Solution Specialist instead so that way they get the green light to write reps up based on the... — read more 

All I see are posts about unfair pay, horrible leadership, and Hans getting paid. I've yet to see one post about these damn denim shirts being refreshed! That's the travesty here!

So Starting June, Verizon will be forcing people to go part time or threatened with numbers/RIS so they can make them quit and hire people from outside to bring a good name in the Media for the respective. Also, SMs head counts will b next thing... — read more 

Even if you get Fired for putting normal trash in a dumpster and get Fired on November 11, 2020. Think Maine You cab rest assured this 52 has never done better in realizing and achieving a net worth of at or above 1 million dollars. All... — read more 

The Board of Directors of Verizon approved a $3 million bonus to the current head of Yahoo to assure that he remain in place for six months. Think of the absurdity of that number which works out be about $3 thousand per hour for a 40 hour week during... — read more 

It’s been 6 weeks and verizon still hasn’t paid out my unused vacation time. How convenient to hold my money hostage. Per verizon they need to escalate it to tier two. Verizon is so cr---y now. But on a positive note ... life is way better after... — read more 

I love this new team commission! I don’t have to do anything and I make more than before. My co workers used to laugh at me for being at the bottom. LOL we get paid the same now suckers. HA HA HA HA HA HA HA HA HA HA. Thanks guys keep up the good... — read more 

Working conditions are getting worse and Hans gets rewarded with a 1.9 million raise. The number one fear is unions. Even if you quit or get cut you can flip your store to Union and give Hans and the rest of the minions a big middle finger. They... — read more 

All retail employees need to plan a walkout during the next big phone launch or on Black Friday. If they don’t value us now maybe they will when the business comes to a hault.

The issues start at the top. We don’t have leaders that grow the business through innovation. They try to grow the business by cutting jobs and going cheap on essentials. That type approach always ends in disaster. We need new leadership! Who the... — read more 

This is now the worst job I've had in my life. It is impossible to succeed. Between the unfair survey system, the lack of staff, unreasonable quotas, reduced pay, walking sales, manipulating metrics, quality signal contradiction, unethical push on... — read more 

"Give me a good rating but write anything in the comments!" Sounds like what I say to customers daily. Now they know how we feel when we get a negative survey that has nothing to do with us! Im done with these games. I was brutal, ones all the way... — read more 

Merging some insurance plans together and renaming some altogether. Increased deductible copays for devices Increase monthly costs. But hey screen repairs will be 10$ cheaper. With how quickly these prices jump up within the past few... — read more 

Having a “ best friend at work “ is said to have positive performance outcomes on the job. It is an odd question for Verizon to have in the pulse survey because they frown against having best friends at work. Even if it was something that was... — read more 

1- Get rid of ALL decelerators. It's counter productive to a healthy culture. Our potential payout has a low cap and is already a fraction of what it was. It's not the loss that hurts the most it's the idea of the reduction that insults us. Focus... — read more 

Yo team quota higher than days of pre covid not even gonna bother this month neva gonna get it- be like tmo next door - att across the street!

Isn't it ironic how we push to sell our call filters with the upgrade tmpd, but then when we make outbound calls it says "potential spam" from verizon.