The freaking a frame you stuck in the back. Please Wait Here. Pretty sure I got covid with all the people putting their mask on walking up to the door putting it on inside or with out one stepping insides. Wish I was joking.
Less pay, same results?
They want to see profit even though our pay has been cut significantly. Which really goes to show how little they know. We are not going to try to sell anymore with this comp. Less pay same results (...) After my pay was significantly cut, I also... — read more
How to Ruin Retail for Dummies + solutions
They don't have enough people to run the stores. I saw a new store flow model that has 2, 3 and 4 reps working with days closed and fluctuating store hours based on who shows up!! So laughable!!!!!!!!!!!!!! Need to write a book about this... — read more
Part Time Transition
So part time sounds very interesting but after speaking with a few people it sounds like they can still schedule you 5 days a week and keep you under 32 hours... sounds like a great option for me if it’s guaranteed 4 days a week 9 hour shifts like... — read more
Verizon Protect Home
Do you want to know the biggest priority in every store? Do you want to know the item the the success of the company hinges on? It's called VZP Home. All this focus on VZP Home. This $25 product that makes the tiniest fraction of profit... — read more
Job-shopping taught me several things
The most important one being that our pay is not nearly as competitive as they'd like us to think. I've received a few offers and all but one were 20 to 30 percent higher than what I make right now. I'm still reluctant to accept any of them because... — read more
A suspicious number of positive reviews on Glassdoor
Looks like the company is "fixing the books" on glassdoor. Looks like we need more real options posted there.
Any news with telesales!!!!
Are we going to be laid off to or just fire with this bs metrics and expectations!!!
Caution: This website seems hacked by Verlieson’s Secret IT based team
It doesn’t take a rocket science to prove that, since all the posts which make “Perfect” sense, all disliked Immediately after they’re posted & the ones that go against the same post disagreeing with it, get lots of likes. Do u know who does stuff... — read more
So now Verlieson has been sending agents on this website to dislike all the posts and the comments
Verizon’s current CEO & his jokers along with KB gotta go!!
Screw adherence
No one should get yelled at if they need a 10 minute break because some dude was trying to jerk it at the sound of my voice
Does anyone do any research
There are about 60 gm/sm positions that are currently open it make no sense to backfill than get rid of within the 6–12 months that is a waste of money but we love spending money on useless c––p aol, yahoo, go90, and that stupid watch to name a few. ... — read more
SMS’s selling!
They’re doing a trial run in Arizona having Sm’s sell all day once a week. SMH....
What would happen??
Since all the headquarter is on her down voting everything... tell me what would happen if the retail channels went on strike?? What would happen if all of the sales channels went on strike?? Since none of you guys want to listen to the concerns... — read more
Why is Verizon’s headquarters only 5 floors??
Because the elevator doesn’t go to the top :)
NJ HQ based employee - I was told to "add positivity" to this board
I can confirm that i have been told by my leadership to negativity rate post here and also post positive items on this board and others. I work in a communication office in NJ. My co-work has been tasked to have post removed also mostly one that... — read more
Will the pace get worse?
It's become really unbearable for me, I don’t remember when I was overloaded this much. I prefer working hard than not having any work, but this is still too much, and I am afraid that the pace will become more and more strenuous.
More and more people are leaving?
I made an effort to leave Verizon a year ago because I really couldn’t stand mismanagement anymore. I guess that in the meantime the situation has become even worse, because more and more former colleagues are coming to the new company. I’m glad to... — read more
The plan is...
The plan is to close as many stores as they can. All the issues you’re having with staffing and GMs covering more stores are a byproduct of this plan. I think it’s past the time of complaining. Anyone working retail at this point should accept that... — read more
Good news! COVID IS OVER!
They shut down the stores for months, to readjust our pay. They kept it appointment only. Now, they want to open the floodgates and have us work like dogs. We managed appointments, we got growth. The last thing we need right now is our stores going... — read more
Golden Parachute.
Not sure how many here are actual stock holders but I am and I voted on the board. They are setting up escape plans and exit strats at the top.
Store issues- Leadership has no clue
Not only do we now have to set a side a sales person to cover appointments... but we have half the staff we used to. "Come on in" says the lady with no clue. She didn't even know we had A-Frames telling people to wait at the door. Just put... — read more
Move to one shift!
Can anyone explain to me why we still have 2 shifts?!?!?! Close stores one hour earlier. Put everyone on one shift that way we don't split openers and closers and don't have massive ques in the morning waiting for 2nd shift to come in! Also, nobody... — read more
Letter of resignation
I’m not sure if it’s wise to put motives for leaving in my resignation letter? After 3 months of constant trying, I finally got a great offer. It happened when I had already come to terms with the fact that I would stay stuck here for who knows how... — read more
So what is the problem?
Just got this email from Verizon Wireless: We’re open and invite you to visit us in person. Verizon Wireless Homepage Shop Support My Verizon An Update About Our In-Store Experience Over the past year... — read more
I took the summer severance...
I went to work for AT&T, for less money than I was making at Verizon because I couldn't self demote to a rep without going part time, and I was tired of the garbage I dealt with as an SM, and I didn't want to stay with a company that just closed my... — read more
April 1st has come and gone
and nothing f—ng happened. You had people here swearing up and down that HUGE changes were coming. For weeks. The same "we're getting rid of commissions! The writing has been on the wall forever!" posts there always are in here. These posters... — read more
Vaccine paid time off
Anyone know how I can find the official information about time off to get the vaccine?
New Indirect Managers
What is everyone’s thoughts on your new managers that came from indirect during the merge- whether it’s a DM, GM, or SM role? Good, bad, impartial?
Who decided who gets promoted?
Do those people have any idea what they're doing? The latest wave of promotions went mostly to people who don't even know know how to do their core jobs. How exactly is that a good idea and how will that help the company? I know nepotism is rampant... — read more
Calls happening right now in the southeast.
Not a joke.
The 5G Promise
I'm an RF Engineer that took the layoff in 2018. Since my career was stalled so I decided to leave in hopes of finding a better company to work for. Here we are in 2021 and still not working in the field I spent so much time in. If you watch the... — read more
Manager cuts 4/1?
Are all of the districts going to be affected by this or just select locations?
Finally decided to leave
I've been contemplating it for a while but with a new job lined up I had no more excuses. I'm happy to be leaving this mess of nepotism and b—s— politics. I will miss the people I work with, I was really lucky in being surrounded by great folks... — read more
RIS lawsuit.
HAINES LAW GROUP, APC is the group that won a lawsuit against Sprint for docking employees pay for customer surveys. I emailed them anon and let them know what was happening at Verizon. Now they endlessly call and email me to "talk" Do what you will... — read more
SMs now harassing reps for not selling VZ Home
SMs are not harassing Reps for not selling VZ Home. They’re literally telling us to include that in the Quote for every single customer. That’s not right and unethical. How can we complain about it? Is HR still gonna stuff cotton in their ears or... — read more
Unnecessary stress?
Employees are so afraid of a bad RIS that they do whatever needs to be done to not open accounts of rude customers. Can’t be good for the ACTUAL customer experience. No one wants to be abused by a customer, then have that rude customer dock not only... — read more
I would love to be my manager for just one day
I would love to swap roles for just one day because I have a feeling his job is the easiest in the world. It is not at all clear to me what this man is doing, that is, I have a feeling that he is not doing anything, just sits there pretending to be... — read more
401k float must read on Verizon layoff page
Hey vteamers check out the post I made on the Verizon board. It’s way better on the other side Lots of good info there.
Farewell SM’s and some GM’s
Retail Transformation has been in the works for several years. From the elimination of ES to the onset of SAP and the ending of the RSS role. The life blood of retail transformation has been VSP’s over the years and this next month will be no... — read more