Maybe it’s just anxiety, and maybe it’s not. I feel that they will soon tell me that I am no longer needed. For almost a month now, I have been getting this impression because my manager's behavior has changed drastically. I understood this as a red... — read more 

Layoffs? Store closures? What's cooking.

Having absolutely no motivation other than paycheck? Most ironically, if layoffs were happening right now, this company would more likely get rid of someone who loves their job and is a hard worker, rather than me who has been working for a long... — read more 

I don't want my question to sound like a provocation, but I'm interested in honest answers. Everyone who says that they were underpaid here and that they received much higher salaries after they left here, I am also interested in whether the amount... — read more 

Hans Vestberg -- Now Verizon's Problem "Ericsson, the world's leading provider of telecoms network infrastructure, announced today that CEO Hans Vestberg would step down with immediate effect. The announcement follows on weeks of turmoil for... — read more 

We are running a buy one get one for upgrades. What a joke. That will bring the traffic to the understaffed store ...... Awesome

There’s a huge controversy about work from home going on there. It got so bad the mods ended up deleting a bunch of posts and comments. From what I can tell, Verizon wants to keep its call centers home and the members want it. The crazy part is the... — read more 

My Verizon autopay came out the other day. Typically my statement says Verizon is paid. This time it said “Mobvitel-Verizon Authorized Retailer.” I know it’s a legitimate charge from Verizon because the app thanked me for my payment that day on my... — read more 

Darkness ? Something is up but what exactly is it ? More sister stores ? Converting stores to reseller ? Headcount reduction ? Permanent hours reduction ? Permanent store closings ? Reduction in SM’s and GM’s ? Sunsetting team commisions ? VSP’s ?... — read more 

I’m certainly not the only one to find myself in a dilemma like this. I believe I will be the target of the next cuts here because everything points to it, I feel it from my manager’s behavior. In the meantime, I got a job offer, but my starting... — read more 

This is beyond bad. Customers waiting an hour plus daily to get help. Constantly turning away sales everyday. Already pi---d off for wait time, there goes RIS scores. Everyone is fed up, nobody is trying, nobody cares to.

Single parent families , don’t care. People that were middle income, but now qualify for food stamps, don’t care. Veterans, thank you for being a veteran hire number for us, but leave, don’t care. Because it doesn’t affect their income. They... — read more 

It’s the next step in the “We will make them quit strategy”, and it’s already started..

What a joke this company is. The gave us SMs a training about kool aid drinking talk tracks for when the reps complain about the staffing. "why don't we close down? there are only 3 people working" "how come the business down the street has so many... — read more 

Instead of going forward, this company is going backwards in almost every way. I’m hoping for a package because in the meantime, while researching possible options, I’ve concluded that my skillset has pretty atrophied here. I’m almost certain it will... — read more 

There are a lot of very salty comments about reps that have a lot of complains and basically won’t go anywhere because nowhere would they earn as much as here. Well, there is, I left and now I earn a lot more, and I know a person who went to a job... — read more 

Try calling tech support. Not only will you want to drink you will want to bang your head against the wall and have the sudden urge to use foul language. I feel so bad for our customers. They escalate to sales for assistance after attempting to... — read more 

I'm guessing it's the same everywhere but is anyone hitting their phones and bucket with essentially iPhone 12s and jetpacks being the only inventory in stock?

I feel like dual stores will be the target obviously with the remote manager approval. However I do also hear that dual stores are being looked at as a massive failure. Who knows, when has this company ever made a business move that made sense... — read more 

If your store is currently doing large pullbacks, you are at risk for turning into an indirect dealer or downsizing. Reps, SMs and GMs are all on the chopping block.

That’s perhaps the best description of this company I’ve seen. That's right, until the mindset of those at the top changes, that a vision is needed of how this company is to be a leader, not just a follower, things will not improve. However, it is... — read more 

I’m wondering how many will quit if their stores don’t do layoffs in June? Like who all is waiting for June to see if there is layoffs?

Making well over 150k a year, drive Tesla, haven't left the house in over a year and 3 months. Live on blue jeans, sometime text. Pretend like I'm out and about. Might make some calls. Busy day might stop by a store to get my routine ego pump. Easy... — read more 

Can someone confirm new hours ? I vaguely remember a call about one Verizon it was mentioned some changes would happen in June. I have friends that work indirect and the are just as clueless.

Really explain it... You don't have staff for anything. You have stores that are 3 people.... Oh that's right you just want us all to quit.

They are just following the science. Being open 10 hours a day magically creates more reps. Even though our reps are continuous busy this will make the waiting customers move faster due to their concern for the other customers. These magic reps... — read more 

I find reading these posts and their replies to be entertaining. There are so many either complaining or defending VZE. Then there are those like me who don’t care one way or the other. I’m the one who is focused on earning a paycheck and padding my... — read more 

Honestly, how much worse can it be anywhere else?

You know what would help my mental health? a POS system that worked. the company I work for NOT rolling out a brand new pos system when the previous one still doesn't work, so now I'm forced to spend half my interaction playing Point of Sale... — read more 

When will the SMS be laid off? The writing is on the walls, but when will it happen?

This guy is a Svp and treasurer at Verizon wow. !!!!!! Guess what you can have two jobs at Verizon if you know the right people. Scott Khrohn is also the head of Verizon Investment Management Corporation huh go figure ?

What is your worst POS system experience? Please include POS 2.0 and B360 customer experiences.

The act of incompetently managing a company to benefit few in leadership positions. Typically the instigators of such schemes add little value as they are not innovative by nature and only serve as a mouth piece to appease shareholders and media... — read more 

I've been wanting to do the same for the past several years but I'm too much of a coward to actually go through with it. I keep worrying that at any new job I'm the last one in and will probably be the first one out. How do you get over that when you... — read more 

Verizon just keeps setting us up for failure. I’ve seen so many customers today that have quotes with double promotions that SHOULDNT be stacking…their actual bills are like $100 higher. I just now ran a quote and the numbers are completely wrong and... — read more 

Here’s an idea, since we are so manned in the stores, let’s remove the managers from the actual stores and let them approve sh-t from their beds at home. Then if a customer has a problem, they can FaceTime them from home to fix their problems. ... — read more 

Anyone else store sending back massive amounts of inventory? Phones and accessories. Maybe the removed mass devestment is true.

You will see a training program starting in June to help transition and "up skill" retail employees so that you can find other jobs within Verizon as well as prepare you for other external jobs. It was created to offer hope and keep people motivated... — read more 

I'm genuinely curious if there is ONE manager, just ONE, who knows how to do their job at this place? One who got where they are not through brownnosing or familial relationships but good old merit? I'm personally yet to met one, but maybe somebody... — read more 

WHY DIDN’T “VERLIESON” DO AN INVESTIGATION ABOUT HANS VESTBERG OF WHAT HE DID IN “ERICSSON”? Why is “THAT” file still pending on the “Infamous” ACheck Background Checks? Just a simple question if someone could shed some light on it!! Also Han’s Own... — read more