I'm sure just another waste of time.

Is it just my team or are all legacy TracFone employees getting lower performance ratings on their reviews this go round? It seems the plan is to riff lower performers soon. Is Verizon using this to get their way without causing a scene?

How is it that I've never been under 80% in a month, and this month I'm struggling to even hit 80%. It's nothing new and I've kept the behaviors that benefit my results, however even with calls and green light on, I'm still struggling. I usually hit... — read more 

Anyone else not impressed by this new 5 point raining scale? I find it stupid. The feedback we’re getting is not matching up with what our ratings are. Leadership is just finding another way to keep you where you are and promote those kissing the... — read more 

who protects Tina?

Quota is unattainable employees are extremely dissatisfied with the company . Something has to change . We don’t want to hear from our managers and district managers there’s nothing we can do about it continue to use personal shopper , engage calls... — read more 

anyone near hitting quota?

Though frontier merger still has some time, the leadership is preparing for another round of layoff later this year. This time they will be doing it using the stu*id 5 point rating as the tool to make decision.

looks like all the telcos going into high long term debt. can't pay to maintain the towers and keep up with the electric bill. Barrowing like crazy is going to stop. The customer base will not increase hardly. Also people don't buy phones execpt... — read more 

Absolute dumpster fire, toxic workplace, delusional

TMobile is paying their reps are getting a guaranteed average payout from last year because of the fire. Meanwhile, we are on beatdown calls for not slamming grandma with 5 CPEs, a VHI, 10 perks, VZHP, and MDVMP Leadership is out of touch. — read more 

Is it me or do the people in the C suite freak out at the front line when traffic slows drastically? Working in retail you can tell when traffic is lighter than usual - but to those in Basking Ridge, it's got to be the reps and stores fault. It's... — read more 

When will the 2024 winner circle winners be announced?

Anyone else think there’s going to be a business rep layoff? Our area is changing several things, i don’t know if it’s an area thing or they are preparing for what’s coming.

I was impacted but was not part of the VSP offer. Since then, I have applied for a few positions with VZ - those of which my skill set aligns with, however, have not even been given the opportunity to interview. Just the standard response, thanks... — read more 

I overheard Flood on a call yelling at my director saying “ it’s my fault that the NE stores were the most paid last year, I elected to take more quota in Feb and will continue to do that so that it’s a struggle to hit 100% and people work harder”... — read more 

Apparently multiple districts in UNY are in talks with CWA apparently some of the dm replacements for Neishas hires are not having the intended effect. Told this from a store rep and a cwa union rep this morning. Dont expect the heads to stop rolling... — read more 

After all these years, it finally happened. I know I shouldn’t be surprised. I know I shouldn’t wish for the old call center days. I know change is inevitable. I will miss my time at VZW and then VZ. I will miss the people.

Just watched our VBG Product & Marketing kickoff 2/4. Interesting that our leader Iris Meijer doesn't speak much, but delegates to her leaders to share the priorities and results. She doesn't even answer questions in the Q&A. What does she really... — read more 

What is your store's quota? it is indeed a short month and my store quota per rep is $6100

Writing has been on the perpetual wall for years. If you're not customer facing or are too many degrees away from separation from impacting customers, you have the lowest amount of job security. And now retail is getting "hit the numbers, or else!"... — read more 

Thanks for the motivation Atlantic North. This is what motivates us at a kickoff.

Don't change a customers Get More & Play more plan!! The plans include Apple Music and the Disney Bundle. Although the plans have a $5 adjustment fee it will cost the customer more money to re add both the perks on a premium unlimited plan! Managers... — read more 

It’s truly mind-boggling that Hans is still at the helm when the stock has been stuck in the mud for over three years—trading at less than half the price it was when he tragically inherited the role after running Ericsson into the ground (assuming... — read more 

It's been talked about, when is it going to happen?

The Trump administration has offered roughly two million government employees the option to resign by Feb. 6 and keep being paid until Sept. 30, a move that could significantly reduce the federal work force. So for once, Verizon led the way?

Just saw post with Hans bragging about "strong" Q424 Financial results. Well, when you lay off a good portion of your workforce, what do you expect? Get rid of really, really great people so Wall Street and investors will be happy. Forget about... — read more 

5 months post VZ… So…much…happier.

Exactly what the difference between being a rep and a manager anymore. As a rep I’m opening and closing money and store, I’m doing the inventory, I’m greeting, I’m filling out tracking sheets. The only thing I don’t have to do is be on calls that... — read more 

My medical coverages jumped 37% why?? That’s unfair . Making employees forfeit the bill is unacceptable especially when our quota are unreachable. How do you want us to make a living? How can we feed our family’s . We all know your raises don’t match... — read more 

What’s going on with NYC Leadership lately? A bunch of micromanaging. Just let us work and do our jobs, it’s impossible to run the sales floor when you’re explaining why you su-k every 30 mins-hour. Now they want a schedule of management working... — read more 

I've been with the company for 2 years now as a field engineer 2. Like the job, like my team, and like the company. I'm starting to realize that the company is dangling a carrot in front of me when it comes to a promotion to Eng 3. Its no longer... — read more 

What is the total amount of specialist retail reps that are awarded for PC/WC? Anyone that won it in the past chime in? How many per region?

My manager is ethics less and he every time pings to phone calls to phone after 8pm EST. how to complain as I am a contractor. He is an Indian manager how verizon is encouraging Indian management and toxic work culture.

After calling in one day to help a customer on a new line issue on port the person on port was trying to take the sale and my manager hung up on them and this happened to another coworker of mine but his was with fraud. My manger told me a few days... — read more 

Is this division poorly run or did everyone get lay off?

Is it me or is the December 2024 sales quota unrealistic to hit? I am 8 months into the job and this is the highest since I came off ramp up Do reps make 100% to target? What happens if I do not?

With the elevate training I believe it involved managers as well, to elevate. If that's the case why do my managers not greet customers? All they do is gate keep with saying bring them a quote so they can tell you to put in a perk even though they... — read more 

Was anyone in here working as a CS Digital Tech Champion II ( chat tech) after they got rid of the Social Media department? If so, ever got a verbal or a write up for returning chats to queue?

Every store doesn't have any customers. nothing we can do to bring them into the store. Doesn't matter how much TV commericals or radio commericals are done. They won't come....only cuause they can't afoard a new phone or a verizon plan. Also... — read more