Short staffed? Incompetent Leadership? Broken tools? TOO BAD, SO SAD. GET READY TO GET YOUR @SS HANDED TO YOU FOR NOT BEING >30% HPUs!!!!! 0 phone adds? 0 VHI for the day? 0 Perks for the day? 999999% HPU? WOW KI-LING IT! The only reason HPUs are... — read more 

Left VZW 5+ years ago after a 2 decade + career. Leaving VZW was the best thing I ever did for my career. I learned a lot at the company and was able to use my skillset to go elsewhere. I am WAY more happy in life now. I was on conference calls 80%... — read more 

Verizon Value is spiraling. Poor leadership, naive hires, and decisions benefiting other brands have left the brand aimless. Master agents are ready to jump ship, with Vida’s commission issues and chaos across Total and Simple Mobile fueling the... — read more 

Be on the lookout for day prior all day meetings and calendar block outs...the writing is on the wall Sounds like the typical RIF off the books by end of year are coming within the next 2 weeks

The rebranding process has been a failure. Same signs all over. Still shtty customer care. No new brand, no changes to make it better for customers or employees, and just an overall crock of sht. Time to have a higher up restructuring. Buh bye all... — read more 

Keeps saying promotional data is unavailable so I can't get my referral points. I will recommend everyone go with Mint mobile instead.

Now that Assistant Managers have been reclassified as non-exempt. Have you all thought of unionizing? :) Let's be honest, politics puts the most incompetent people in senior roles. How many of you have a Director that's a complete id--t and has no... — read more 

Heard Connect impacted, who else?

Never enough. Change direction every week. Plan your week based on how crazy the Retail VP message is. All we do in stores is ensure he has a good story to tell to his boss. Who is another old school joker. Ever thought about creating a good... — read more 

Well we know Verizon Value was hit with yet another reorg. Trying another attempt to save this sector of the company before its too late? Who all has been moved or Rif'd. Seems like the TRAC folks time is up. GTS too?

If a store has a quota $50,000 and there are 5 reps, each rep would have an individual target of $10,000 in that particular month to meet target. Now let’s say 1 rep gets terminated due to a pip and the store only has 4 reps. Their individual target... — read more 

I spent years at Verizon Wireless thinking what other job will allow me to flex, work from home, and pay me a decent amount. This thought process kept me trapped and unhappy. I decided to take a leap and take the severance because I was... — read more 

This company can't get any thing right anymore. No wonder we're losing to T-Mobile. The network has been terrible. The customer service is awful. Just everything this company used to do right has gone by the waste side. Line your corporate pockets... — read more 

Nice long winded email from the “12 yr old” VP….integrity!! I think you , “Flood” waters and all the directors and district managers need to look themselves in the mirror for this integrity problem…you all are the problem!! You set unattainable... — read more 

Tore my ACL requiring surgery and will need to miss some time. Am I protected for my salary? Anyone have any experience in Fmla/STD? Will I be paid for salary or commission?

Expect to see your Director and Sr Director that much less often. (if they even make face, ha!) Unfortunately for any Ops analysts, they aren't being backfilled so now they gotta pick up the slack.

DM and managers stealing trade in IPhones and selling customer social.

How many Frontline workers yesterday in the face the outage were bitched at for metrics? Still should be pitching second number and new lines on quotes! Use this as an opportunity! Disgusting

After getting battered and beaten on the front lines by angry mobs of customers due to the network outage, why has there been ZERO communication from upper leadership? Easy to not care I suppose when it’s not all in your face.

Any layoffs planned for E2E team/wireless team on 9/30? Buzz is whole team will get affected and offshore team will take over??

we don't need telecom. Let it go... Let it go... For 1000s of yrs we didn't have it. If it is gone, we won't miss it. something else will take its place. always something will takes its place. No fad should last more than 10yrs.

We have reduced the work force by about 50k, bringing us under 100k employees dor the first time in over two decades. Outsourcing is at an all time high. Customers complain daily because the are frustrated due to communication issues. Stock has... — read more 

Sick and tired of these “LEADERS” shoveling Sh!t down the pipeline while they spend their weeks at the golf course or their second job selling real-estate. Aparna needs to wake TF up and get a whiff of the Sh!t at the bottom and realize these middle... — read more 

Honestly I can’t even remember what the lawsuit was about but I signed up for it at least 2 years ago? and it came in a corporate email. Does anyone know whatever happened with it and what it was about ? I work in a retail store location.

4,800 Job Cuts Planned - 2024 3rd Quarter.

The micromanaging coming from District Managers and Directors are creating toxic work conditions in retail stores, Would the union be a better option? Share what your seeing in retail store

I missed my opportunity to opt into VSP with the release dates of September 2024, December 2024 and March 2025. Will this program be offered again and soon? I’ve heard that if not enough employees opted in for VSP it will be offered again without... — read more 

Hello V Teamers, It is increasingly frustrating to observe how the business mindset at Verizon has evolved over the years. Senior directors and above need to set clear priorities regarding what exactly they want from the sales force—whether it is to... — read more 

Who else has an inept district manager that using group text with all the managers working…not slack, group text messaging !!! And has constantly text all day long ? This is ridiculous and than get this …, asks “what time are you going to get a new... — read more 

All of them. Why is it okay for the sh!t to roll down hill, but the people making the decisions get a pass? So many issues and everyone shrugs their shoulders like it's no big deal. Then why come into work? What exactly are these overpaid... — read more 

Any update on when will VZ GTS start transitioning to VZ india?

How far behind are we in 5G telling? I’ve heard 1yr behind T, and 2-3 behind t-mo. Any truth to that?

Hang on for a bumpy ride. Management is already communicating reorganization ideas to their direct reports without factoring in that the other shoe hasn’t dropped. Stating they will off load to other departments without knowing what impact the VSP... — read more 

I miss the Irvine Call Center. I miss the Pot Luck meals. I miss Activations. I miss quality Customer Service. The overseas Call Centers are horrible. The learning curve isn't flattening out. Why is there so much background noise?

Didn’t they just send out an email the other month about NOT micromanaging? Now they want updates like every hour for EVERYTHING. Priority upgrades, etc. Somebody should remind them

It’s not my time hearing in BR during RTO days that most stores may be looking to be sold off post VSP to local indirects. But I am hearing it a lot the last few weeks from different people. Does anyone have a scoop on this?

Verizon is resorting to high pressure sales tactics such as if you get this service, ill give you x amount off of your next bill. The higher ups integrity is in question. Since when did we focus inward on the customer just to make our numbers look... — read more 

What chance does someone have to be released after September if you opted into the VSP? And who makes that decision? Is it HR, your immediate managers, or is it at the executive level? Will this be decided based on the individual team, or was it... — read more 

Been a rep at a corporate store for 6 years, I’m honestly getting sick of all the metrics we have to hit & the way we are coached, micromanaging etc. How is it at a Verizon corporate store? Example we have to sell gross adds, upgrades, 1st Net, Biz... — read more