Heard layoff coming during my trip to Radio City Music Hall.

What person in their right mind would sell a $19 VMP for a phone that costs $23.05 per month?

Trying to bond in on the criterion used for those that got the notice from Sam. For those that did get the 'You are eligible' email, could you post the following details? Age RTO situation: Hybrid, Remote, live really far away from a hub,etc. Number... — read more 

Rumor has it a VSP is coming in June. Keep your eye on your emails or never mind,false alarm

Mass exodus to T-Mobile and AT&T, employees looking for ways out, ridiculous expectations with no accountability for leadership, and zero common sense. Beware.

Assistant managers 70 to 100k. Store managers/ Sr managers make 80 to 120k a year depending upon time, title and location. Director/DMs make 140 to 200k a year depending upon time, title and location. Sr Directors 250k plus with LTI.

Was so excited to get my 3rd day off the holiday week, and then bo-m,sorry guys due to staffing we can’t give it to you. What a big FU to the front line, hope those surveys went well.

While the company is talking about increasing days in office..is everyone hearing 8 days a month/2x per week? What does this means for those of us accustomed to fewer days in office?

They are smart. They had a plan to keep tenured cs reps just to find a way to fire them without a verbal, written or a final. I personally know of two cs reps that were let go. Ridiculous. Where is the Credo? Their ethics have gone down the drain. — read more 

Customers are leaving in droves due to customer care not being able to handle a simple resolution. And verizon thinks they are a premium brand? Yet at the same time the leaders want to stop the bleeding? I think there may be a large corolation... — read more 

Pulse survey is here this week. Let them know how you feel. Don’t be afraid to put what you think. 0s and 1s for me

Why don’t they ever layoff these damn district managers that are so awful staff keep leaving and no one wants to move up and work for. They have huge he files and yet they stay as make good people feel belittled, useless, an unmotivated. I have had... — read more 

Due to circumstances outside of my control, I am interviewing for a Band 7 role (currently band 6). If I get an offer, am I likely to keep the same salary or could I possibly have to take a pay cut? Current base is $114K.

Is it J.R.?

Verizon really doesn’t care about its employees, extending hours again for maybe 1 customer that may come in. Already dead after 4 but let’s take more time away from your family and not care about the work life balance you preached when they were... — read more 

This is a quote from an old article but Hans was the CEO of Ericsson (Swedish company) until 2015 - CORRUPTION RELATED MISCONDUCT!!! Why is this guy not in jail? : "The Swedish company, which ranks as the No. 1 or No. 2 radio access network (RAN)... — read more 

These things are boomerangs. Quota is outrageous and I see more come back than stick. What is the deal?

and claim the moral high ground. but let customers keep paying the bill bc times are tight

What is the point of these positions? Come in and speak to the reps... Have nice convo with them and then talk sh-t about them to managers. You sit behind a computer at home and how we need all these sales... But aren't willing to show your face when... — read more 

Several representatives applied and were hired for tech messaging after the lay off. They got and accepted the jobs knowing the position was Tech messaging (sales was not part of the job) Now it is turning to Sales Tech Messaging. Many employees are... — read more 

Seems like the evil blackrock corporation really has the strategy down. Gathering assets to create a what will happen outcome for the near future.

Any V-Teamers that work in S. Florida notice a drastic increase of pressure to hit unrealistic goals as of late? Seems as if we are all getting harrassed. Feel free to provide your insight

Got word this evening that they are giving ALOT of VZ stores over to retailers like TCC, Victra & Cellular Sales. If I have to jump ship to one of them, which is the best for a experienced sales rep?

The new Verizon Customer Service is not geared towards a positive customer experience. We have turned into Comcast with the worst customer service in the industry. We used to be a company that cared about customers, it is apparent that has changed to... — read more 

Yesterday it was announced Our VP would be retiring 4/1. This morning we’re told of more changes and some people impacted. Not sure how wide this goes

Hans and the board on up to speed March 20th. What do you think the announcement will be?

Huh ? https://twitter.com/MacroEdgeRes/status/1762607705519251857?t=OcsdkOVe6b5QMkw5HBGViA&s=19

Looks like we're down roughly 2.5% today. Anyone know why? Over the last 5 days we're down more than AT&T who just had a major outrage. What gives? The cynic in me says VZ is suppressing their own stock price so as not to have to pay out more for... — read more 

I was let go back in August as part of the lay off. Best thing that ever happened to me. From what I am reading nothing has improved. The discussion regarding the low raises is infuriating. Taking calls for Verizon is not easy. It takes a lot of... — read more 

Anyone know about any layoffs in Basking Ridge, New Jersey

I keep hearing rumors the goal is to get everyone back into centers. That it’s going to start with upper management then move to supervisors then reps. Anyone else?

I feel as if the employee experience has receded to new lows with the new form of micromanagement at stores. It's not enough to do the job and hit quota every month. They want to know everything you are doing irregardless of the situation. I feel as... — read more 

Anyone else feel like that was just a slap in the face pay raise? Everything else goes up except our pay, All the while our boy Hans is sitting in a new yacht.

Just a few days ago some centers in the Philippines got notified about more new hire classes being needed at 3x the frequency. That's right 3 new classes starting each week March to July. What does this mean for internal agents?, SAs, Management, ... — read more 

What are the chances of retail reps unionizing? I would to be honest. It's obvious these quotas and arbitrary metrics are being designed to create turnover. Why pay a severance for store closure when you can reduce headcount through attrition?

Should we expect other departments to be hit as well?