Verizon Value is spiraling. Poor leadership, naive hires, and decisions benefiting other brands have left the brand aimless. Master agents are ready to jump ship, with Vida’s commission issues and chaos across Total and Simple Mobile fueling the frustration. Dealers stick around only for T-Mobile activations—without them, they’d leave too. Meanwhile, the TSP is exploiting high compensation to flip customers, even if it hurts Verizon.
Desperate promotions haven’t helped, and even with those, they’re posting their worst numbers yet. Without a serious overhaul, Verizon Value is headed for collapse, and customers and dealers will keep paying the price.
Oh, did I mention more layoffs and restructuring? How many poor moves can be made before Verizon shuts this operation down. System and network issues galore and all of IT is being shipped to India.