I went to a branch to get a Truist Visa gift card after seeing it advertised on the Truist website. The teller told me that only BB&T account holders, not SunTrust clients, could purchase Truist Visa gift cards. The bank manager confirmed it.... I... — read more 

Some people of closing branches received emails offering them to do temporary remote work for the helpline . They would receive 2,500 if they completed the 4 month work assignment. The team mates will then be placed in a branch within 25 miles from... — read more 

I enjoyed my job while I still worked for BB&T. It wasn't perfect but it was good enough that I didn't dread going into work and I wanted to do my best to keep it that way. Since we became a part of Truist, things have changed drastically. Job... — read more 

I've heard more layoffs might be in the works next year and I won't be here to worry about them. As of next week, I'll no longer be working here. That's the best present I could have given myself for both Christmas and New Year. I hope all of you who... — read more 

Left months ago but curious if Compliance “teammates” are doing OK? Everyone still happy?

Just like bullies love to punch down, the management at Truist loves to blame down. Nothing is ever their fault. Even when something was clearly their responsibility they'll find a way to lay the blame on one of us. There's nothing much for us to do... — read more 

I am guessing that BTW will be delayed until March which is fine because these new office configurations are completely nuts.

The things they expect from us are not in the realm of possibility and yet they keep insisting they get done. They don't care if it's possible or not, but they want it done. When something doesn't get done - and it's always a 'when' and not an 'if'... — read more 

Check out Twitter and Facebook. Every time Truist post something like #TimeForCare, they get all kind of negative responses from customers. I would hate to have the job of responding to all the comments and questions. Here is one of many... — read more 

How about...wait for it...wait for it...we start promoting competent people who know how to do their jobs once again instead of friends and cousins of management and run-of-the-mill sycophants? How about it? How about we reward good people for their... — read more 

United Way contributions are down this year and we keep getting emails to contribute and volunteer, The deadline was extended to get more contributions. No wonder, with the threat of layoffs and being treated like cr-p, folks don't feel generous. — read more 

Being successful at Truist has absolutely nothing to do with hard work, or even having the skill set to be a competent banker. Tell your boss all his/her ideas are fantastic, shuffle spreadsheets, join your boss in sneering at clients when they have... — read more 

Every time I call Truist for help the anticipated wait time is over an hour! How does this company plan to fix this issue? Do they even care if customers leave?

Thank you hBBT and Truist for a couple good years. MoE forced me to go on a job market and I was able to double my compensation. If not for MoE, I would have probably stuck at dinosaur hBBT - becoming less-competent and less-competitive day by... — read more 

Is Truist perfect? No. Is it as horrible as some are making it sound to be? Also no. There was a merger, things have had to change. Some things changed for the better, some changed for the worse. It's the nature of the beast. Put on your big boy/girl... — read more 

I expected many things from the merger but I didn't expect to see the company culture change as drastically as it has for the worse so quickly. Now Truist management keeps claiming they care for their employees, but that couldn't be further from the... — read more 

I would like to know if Truist is still competing with competitors or has it lost sight of the competition a long time ago? Employees, on the other hand, compete more than ever, but in a very bad way. That's probably the reason why the best... — read more 

It's easier to find a person NOT looking to leave than those who are planning their exit.

Are there any layoffs or news in the pipeline for this month?

It has become much harder to work here than it's ever been. In a company that cares about preserving its reputation and being successful, the priority would be to fix the issues that employees face. However, I think it is impossible to expect that... — read more 

Why is it so damn depressing going into work? I used to look forward to the lively atmosphere and challenging work. Now everyone seems to be walking on eggshells and talking in hushed tones. Things are drab, boring and silent. After a year and a half... — read more 

Any chatter on if there will be any layoffs, etc. in November & December?

I'm doing everything I can do to help clients gain financial success and earn value driven revenue. I'm behind on the teller line because of the skeleton crew. I cannot seem to find time for coaching, no time for the motivator, my coaching by... — read more 

truist is terrible!

I know I will probably flamed here. But I am a previous hSTI who took the VSRP. Yes I did and am thankful for it. Yes, with BR now in charge it will not get better. Outsourcing is his middle name. But, what is bothering me, is what I read here about... — read more 

I hear it's going to be a big weekend for many of the Truist employees this weekend. All kidding and complaining aside, I hope everything goes smoothly for you all this weekend, with minimal issues! To all my IT brothers and sisters at Truist: you... — read more 

Why are we bringing all the DMI people from Wells over? They think excel is cutting edge.

instead of constantly micromanaging what the employees are doing? To me, it sometimes seems as if superiors are deliberately creating tensions and creating pressure. This place has never been more toxic.

I understand the issues with adapting to change, but it’s what is best for us and our clients. Kelly was right. His advice has always been safe and wise. Why would that change now. HBBT folks, don’t get down. We still have Dontae and the rest of our... — read more 

Too often I've had to go look for work in the past month or so. I didn't think I'd ever say something like this, but I've been bored at the office for weeks. This has never happened before, I'm usually swamped with work. How worried should I be about... — read more 

I worked in a lot of companies before I came here, and to be honest, I did a bit of extra pro bono work in each. This was tacitly expected of everyone. However, in Truist it is no longer a "little extra work" that they will not pay, but it is so much... — read more 

With the last group that was basically forced out now gone, prepare for more. It might not happen today or this week, but it's coming. They won't be satisfied until they've cut the number of employees to bare bones in all departments and branches... — read more 

This is the last day for many taking the VSRP. I work in tech. It is sickening how the CIO sent an email congratulating the folks leaving. Most of them were not planning to leave. They felt the pressure to get out, and knew if they didn't take the... — read more 

Because lately, it certainly feels like we're not. If you're not part of the main clique you're screwed. It doesn't matter if you are the most experienced person in your team, the promotion will go to the person who's spending all their breaks... — read more 

Seems fishy that the new app had a 1.6 rating or something like that only a week ago and now it's up to 3.1. The app obviously hasn't improved any and looking at some of the reviews they look like classic bot farm type stuff. Just really wouldn't... — read more 

Be it a pair of ba--s of ovaries, you need to man/woman up and determine what your future is going to be like. Nobody else can do that for you. Coming here and venting is great and all but you should be doing something to change your circumstances at... — read more 

WORST CORPORATE TAKEOVER EVER!!! Don’t bank here!!! I have zero access to funds coming in from apps and I can’t send Zelle funds. NEVER had any problems with BB&T!!

The company culture has never been worse and I don't think I'm exaggerating at all because some colleagues who have been here much longer than me can confirm that. There is no need for me to put up with it anymore because there are other banks that I... — read more