Was there a slide saying 5 days co-location and/or collaboration for this client service initiative? I mean, we all suspect it's coming but did they just confirm it?

The co-founder of First Data passed away. I’m wondering if this was acknowledged either via email or on the internal website. I hope so but I doubt it. Frank believes he founded the place.

I really loved this company. Put 12 to 14 hrs in the home office, I was happy , customers happy. I was pushed to BH office now. Now, I go to the office, I report to my desk like a bi--h, but I only put 3 hrs work. None of my teams or boss here. I... — read more 

Sometimes I wonder what Fiserv actually wants from an employee and what their ideal employee is, because it seems to me that the harder I try, the less valued I am in this company.

Shocker Fiserv ain’t on that list. Say it ain’t so Frank! I can’t fathom what you are doing wrong and why everyone just doesn’t wake up with pure joy in their hearts to drive into the cesspool that your turned Fiserv into. Just wow.. All my hopes... — read more 

I'm definitely thinking of quitting now. Just a quick question: is anyone feeling more productive since returning to the office than they were working from home? My motivation is zero.

Just requesting an input, not a legal one. I am remote for more than 10 years, 100% care giver for my mom , mom is 90 and moved with us. We don’t believe in nursing homes. I do my job very well and take care of Mom, can Fiserv compels me to RTO. I... — read more 

Oh well Frank pushed me the office. I drive an 1hr 20 mins to get to the office , I spend an hour having breakfast, an hour catching up on the stock market , chat with family , attend few meetings where everyone is in another location, an hour lunch... — read more 

Has anyone else seen the offer to learn more about investing in Crypto on the Fuel site? I bet it's like agreeing to a time share sales pitch in exchange for a free steak dinner. I find it extremely irresponsible for a financial services company to... — read more 

Great article about why bankers make lousy tech CEO's. Frank line by line checks the boxes for what's wrong with how fiserv is being run. https://sifted.eu/articles/traditional-bankers-fintech/

Please carefully review the email you receive about voting in the annual meeting. #5, Shareholder proposal requesting an independent board chair policy is especially interesting.

A new strategy in 2023 to avoid paying severance: 90 days notice for a remote associate to accept relocation package to a hub of their choice or separate from the company with a severance package. If associate accepts to relocate, he/she has... — read more 

Seems like the approach taken by this OFD leadership on everything. Guess what, you will never hit your target. Maybe that's why you fail on every plan, every project, everything!

It gets really frustrating. Have you noticed how our bosses, instead of dealing with real issues such as how to increase productivity and how to make clients more satisfied, they deal with completely secondary, not to say irrelevant, issues? — read more 

based on the 20 pov post, do you really believe a new hire in the office is anywhere near as productive as a 20 year associate who works from home? How long do you think it takes to learn 12 different core banking systems all of which have... — read more 

CEO is obsessed with RTO and Relo; not obsessed with doing right by those of us hired 20 years ago in remote or now closed locations; not obsessed with client care and service...it should be simple to understand with an ounce of intelligence that... — read more 

If you want to be a manager, I’m happy to promote anyone if they’re willing to move. For my team, there is no good reason to go to an office. We’re all spread across the country. It makes no sense. I know I’m preaching to the choir. But unless you... — read more 

From Mark Dixon, CEO of IWG: “There’s tjis assumption that people like commuting into a central business district. They don’t it’s a complete waste of time and money, and they don’t want to do... — read more 

If they are going to force their ugly eye hurting backgrounds on us at least they could put some development in them that makes them look good. I don’t know who gets paid to make them but they need some ergonomic training and some design training. — read more 

New processes are rolled out that take triple the time to complete as our old processes. Clients have noticed. Every “upgrade” has to be rolled back at the last minute because testing is rushed and downstream impacts aren’t discovered until the... — read more 

It's become very clear to me that I would get a promotion sooner if I went somewhere else than if I stayed here. Manager's empty promises for a promotion not only demotivated me, but were was also a great source of frustration. I understand that... — read more 

Fiserv is properly staffed. The problem is that your standards for quality and productivity and higher than Fiserv's. You need to change yourself to match the leadership. Once you learn to 'embrace the suck', you will no longer be worried about... — read more 

I got my 3.5% “merit increase” but was promised a promotion and my manager said they will review it soon. Am i being lied to?

I'm sure I'm not the only one who gets these messages but they always bring a chuckle to my face every time I get it. Fiserv actively promoting me to take time off. Just so I can have the anxiety and stress of having to come back to over 100 emails... — read more 

Love everyone....but outsourcing United States financial systems jobs to India is a National Security crisis in the making. Does anyone understand how the financial sector is being hacked this much?

Uncertainty is high and it is really difficult to work in such conditions when you don't know how much longer you will have a job. I wonder if this issue is equally present among competitors?

I received a RIF notice today [US remote]. There will be a lot more with closures of small offices (like Chicago) and Fiserv's attempt to align any workers including remote to the big 5 - Berkeley Heights, Omaha, Alpharetta, Coral Springs, and... — read more 

I used to be one of those people who always had a positive outlook and truly believed that if you worked hard, success would come your way. But that's just not the case at Fiserv anymore. Here, it seems like no matter how hard you try and how much... — read more 

3/30, are there RIF's occurring right now?

Remember Frank got 6% raise on his 40 million dollar salary. You got 2-3. Why does he make 40 million compared to the Goldman Sach CEO who only makes 25 million with a 30 percent pay cut. Also. We let go how many employees and now we are hiring a... — read more 

It only took 3 months and a bunch of asking. Wonderful that are overseers decide to finally let the cat out of the bag and give us our 1 to 3% merid increase. Worst kept secret of the company

I now think I see the plan....if you are pretending you are doing the work or taking credit for other peoples work...FB wants YOU GONE and they are drilling down to find you.

So has everyone received the email, Workforce Analytics Tool/Deployment Underway? They even have a cute name for it, Sapience Buddy. You will have a Buddy dashboard to help you understand you personal work patterns. Your manager will have a... — read more 

I guess I'm slowly getting to that cynical part of my career that you absolutely despise your job and role. All signs point to everything getting worse before things start climbing just a little bit. However I am thankful that I was able to find a... — read more 

Uncle Frank family, just on payroll or leaders brought in from other companies (loyalists) all promoted, part of board less than 2 years in company very taken care of. Yet, associates whom earned their merits.. remain on the underserved list! When... — read more 

As much as I can't wait to leave this place, it still seems too risky for me to go work at a startup after Fiserv, although I see that there are many who decide to make such a move. When would you leave Fiserv for a startup, under what conditions? — read more 

I remember when the help desk was on 7 days a week.

Notice Fiserv has started delaying every financial obligations to employees, except our paychecks. From HSA, Employee Stock purchase, now bonus and raises. Watch the 401k....What is going on???????