CEO is obsessed with RTO and Relo; not obsessed with doing right by those of us hired 20 years ago in remote or now closed locations; not obsessed with client care and service...it should be simple to understand with an ounce of intelligence that those of us in Banking who are the ones and have been the ones on the front lines with our customers are after 20 years owed some sense of appreciation and understanding - instead we live the possibility that on any day we could be let go - not for performance, but just because we live where you don't. Let me ask you how many times have you relocated in your career? Also, why couldn't you say once -- hey I know we have thousands who work from home and do a good job and I thank you and as long as you want to be part of this team, I am good. We talk about inclusion and respect why do we feel as though that doesn't apply to nay of us?
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it's been said so many times already. Berkeley Heights is the location jobs are going to. There's a tax incentive to put bodies in seats. They also want it to be the Fiserv "hub". As smaller locations are closed, BH will be the place jobs go. Frank is never in BH. Only to check headcount on a Friday afternoon on his way home from the city. It's all about numbers, not people and it's been that way since Fiserv bought First Data.
Fränkelshärt is pushing "flood the zone" part deux in a desperate attempt at sponging up the remaining knowledge before he irreversibly damages the company by laying off the few remaining Premier SMEs. Nice one, Frank!
Clearly Frank thinks hitting the workforce is how we get to be "agile". LMFAO.
Frank thinks busy equals productive. The people he let go with 10+ years could do twice or three times as much work as all these new front line people hired in the last 3 years that are just ticket monkeys. He an PL think they can automate service. That AI will save them $$$. Guess what. When clients call or open a ticket it’s already broke. Invest in the solutions on the front end. Invest in the people installing the product so it’s done right and the clients understand and utilize the products. Not this bandaid retroactive cr-p.
You must have been in the same meeting I was in today. Did you see the graph showing the population of each office for our division? Apparently the largest office is in a location called "Remote". Seems like the remote employees are still the largest area even after all the ones we have already lost.
"it should be simple to understand with an ounce of intelligence..." and therein lies the issue... thinking Frank has intelligence is a bad assumption. 😄
I agree with the OP 100%. I was let go in December after 15 years because I didn’t live where Frank thought I should be. So many good people have left because of his relo/RTO obsession
Big brother Frank doesn't think you work unless you are in an office. Never mind the legion of goof-offs that sit in a cubicle everyday doing diddly squat. Last time I was in an office, guy next to me spent all day watching sh1t on his phone. Using Franks logic, that guy is more "valuable" than us remote folks. GMAFB.