Was anyone able to secure a new position before 3/17 dooms day !
Everything hurts everything
We need SMB, fix your PCR. Word to the wise if you have new growth they won’t bother you. So we be selling new consumer versus pushing if you own a business all day!
Why are there so many metrics?
I'm fairly new to retail but I'm a little confused as to the multitude of metrics that we have to hit, why? Is this normal in the industry and I'm just d-mb?
Circumventing metrics
It's always been part of the problem. They come up with stupid ideas and metrics so the stores find a way to circumvent them.. remember when we multiplied from surveys to everyone just avoided opening accounts or making useless orders that could... — read more
ERP
Enough said? Discuss ..
Upcoming layoffs?
A friend of mine out West was asked by his management if he would be interested in a package. Anyone heard of anything similar happening this week? If something is coming it's probably early so thinking maybe April?
Commission Structure Changes in April
Apparently, no one will get quota relief if one takes vacation or personal day off. It is like getting punished to take one. How will anyone be able to take days off now? This is very corrupt and unethical. This is absolutely wrong and should be... — read more
Verizon’s Retail Predicament
Couple comes in wanting to upgrade phone, add a tablet and a watch. Good promotion for savvy shoppers actually wanting the additional products and can use the service. However after confirming that no insurance, no accessories, and set up/go would... — read more
Hans out?
Is Hans on the way out ?
They just don't get how retail works anymore.
So I've been open for about 3 hours now. We went through our rush, understaffed mind you, and we got a car charger to show for it. They give us ridiculous quotas that makes it hard to stay motivated. The entire rush was people wanting tech support... — read more
Dividend cut coming
Dividend cut coming
Stock Together
When will the money be available in our Fidelity account?
Negative RIS scores from switch error
Anyone else get hit with a bunch of 1’s and 2’s?
Switch Errors
I am so sick of these switch error transfers. If it says don't transfer to tech don't transfer to tech. Stores. Care, Pact... Let's just call tech and hit their 7day. 🤬 Rant over
Quota goes up, Cant get anything accomplished
Nice. Thanks VZ. Raise my quota by 30% switch takes a sh-t and I'm turning sales away bc I can't accomplish fu-k all.
Back to office
Has anyone under business been hearing rumors about hybrid being less hybrid? Hearing this for the last week or so, but only on my team. Wondering if it's being said anywhere else
Omni-comp
We’re back baby!!
Ethic report when you’re treated unfair
https://www.verizon.com/about/verizon-ethics Do an ethic report because your managers and Hr don’t care about you. Make a report and report all the unfairness that happening in your store location. Layoff is happenings, stick up for yourself — read more
Mic drop 🎤
STOP BEING CONSIDERATE IN SITUATIONS WHERE YOU ARE’NT CONSIDERED
AT WILL COMPANY
Employment with Verizon is "at will” which means that you or Verizon may terminate your employment, at any lime, with or without cause, with or without notice, for any reason not prohibited by law, unless governed by a collective bargaining agreement... — read more
Is it worth joining VZ these days?
Being courted and what appears to be fast tracked into a Client Sales Position in Verizon Business Primer channel. Joining would be about an $80K boost over my current pay. I know I'm on a Layoffs' site so expect some bias but want to ask, for... — read more
“Elevate” training is all abt how we’re gonna get “Paid” less!!
So “keeping” VP, DOS, Area Manager, GMs & SMs salaries being the same plus commission plus the “secret bonuses” being paid out to them is perfectly okay, but Reps being harassed & being able to make ends meet is what “NOBODY” giving a damn about... — read more
Lowell was a major problem
Lowell was a major problem, trying to set up this huge international company we were never going to be. Overpaying on Vodaphone's part, giving corporate millions to his Alma Mater, buying the Terramark properties and then ditching storage, going... — read more
Why doesn’t upper management ever get riffed
There should be at least 10 stores in every district, there is no need for so many and would save so much money for Verizon. They’re are some really good dms and some really bad, and why is nothing ever done to improve the bad ones? Drop the bottom... — read more
Concerned after news of the dividend restriction on the news
Anyone else think that our ceo is initially destroying the company to do a bust out for his Bl@ckr0ck friends??
CC HBA Support
Directors and above, please help us. Can we have the old support group back? At least, can we get individuals who want to assist? Technicians who have a vested interest in helping? Where is the old Citrix team? Where are our old experienced... — read more
The “new” training
3 steps to make you a better sales associate Get to know your customer Position close the sale Upper management has come out saying that this is the best thing since sliced bread, they are acting like the reinvented the wheel….fyi... — read more
What do you think 🤔
Why Verizon RIF’d employees of x years of service? Only to rehire? Why not just move the pawns? What do you think?
ACSS Web
I do not like ACSS Web. That is all.
Management is literally harassing Store Reps to Swing Credit Card Sales, if NOT then, “Threats”.
Yeah, its all happening in Southwest Market. The most corrupt practices are being followed here in stores. The most interesting fact is that there is a huge “Age Based” discrimination going on in this market in particular, and to top it all off, it... — read more
VBG Impacts?
Are a majority of the riffs occurring in VCG? Any news about VBG?
Just to make sure
Layoffs are done?
Commissions are “CHANGING”, “AGAIN” in APRIL
What have we seen so far? Each time the commission structure has changed, it has paid us wayyyy less where as, GMs, Area Managers, “Good For Nothing DOSs” & VPs get their thousands of dollars added to their take home VS bottom line employees suffer... — read more
Time to take out the trash!!
Was riffed several years ago. Was with the company for 30+years. Hans is the worst thing to ever happen to vzw. Everything has declined due to his leadership, Network, customer service, management, earnings, morale, public perception and reputation... — read more
$80 million on the Super Bowl?
heard we spent $80 million on the Super Bowl (ads/merch/etc) gotta get rid of people so Hans The Swedish Meatball and Sanpath can party with the big guys. The Meatball got elected to Blackrock's BoD and has a $40 million golden parachute. No wonder... — read more
Retail store
I went to a retail store in New York today just to get a charger. This is the state of our corporate stores- 1- 2 reps on floor, no manager, no direction 2- no greeter 3- 30 minute wait for a charger 4- rude to the customers they had and after... — read more
IAMs
Confirmed - all IAMs nationwide. The positions were eliminated This can't be true, can it?
RIFs happening today!
RIFS ARE HAPPENING TODAY AND CONFIRMED. Wireless side
What’s the latest?
Has anyone received calendar invites for tomorrow. I hate this.