Not only do we now have to set a side a sales person to cover appointments... but we have half the staff we used to. "Come on in" says the lady with no clue. She didn't even know we had A-Frames telling people to wait at the door. Just put... — read more 

Can anyone explain to me why we still have 2 shifts?!?!?! Close stores one hour earlier. Put everyone on one shift that way we don't split openers and closers and don't have massive ques in the morning waiting for 2nd shift to come in! Also, nobody... — read more 

I’m not sure if it’s wise to put motives for leaving in my resignation letter? After 3 months of constant trying, I finally got a great offer. It happened when I had already come to terms with the fact that I would stay stuck here for who knows how... — read more 

Just got this email from Verizon Wireless: We’re open and invite you to visit us in person. Verizon Wireless Homepage Shop Support My Verizon An Update About Our In-Store Experience Over the past year... — read more 

I went to work for AT&T, for less money than I was making at Verizon because I couldn't self demote to a rep without going part time, and I was tired of the garbage I dealt with as an SM, and I didn't want to stay with a company that just closed my... — read more 

and nothing f—ng happened. You had people here swearing up and down that HUGE changes were coming. For weeks. The same "we're getting rid of commissions! The writing has been on the wall forever!" posts there always are in here. These posters... — read more 

Anyone know how I can find the official information about time off to get the vaccine?

What is everyone’s thoughts on your new managers that came from indirect during the merge- whether it’s a DM, GM, or SM role? Good, bad, impartial?

Do those people have any idea what they're doing? The latest wave of promotions went mostly to people who don't even know know how to do their core jobs. How exactly is that a good idea and how will that help the company? I know nepotism is rampant... — read more 

Not a joke.

I'm an RF Engineer that took the layoff in 2018. Since my career was stalled so I decided to leave in hopes of finding a better company to work for. Here we are in 2021 and still not working in the field I spent so much time in. If you watch the... — read more 

Are all of the districts going to be affected by this or just select locations?

I've been contemplating it for a while but with a new job lined up I had no more excuses. I'm happy to be leaving this mess of nepotism and b—s— politics. I will miss the people I work with, I was really lucky in being surrounded by great folks... — read more 

HAINES LAW GROUP, APC is the group that won a lawsuit against Sprint for docking employees pay for customer surveys. I emailed them anon and let them know what was happening at Verizon. Now they endlessly call and email me to "talk" Do what you will... — read more 

SMs are not harassing Reps for not selling VZ Home. They’re literally telling us to include that in the Quote for every single customer. That’s not right and unethical. How can we complain about it? Is HR still gonna stuff cotton in their ears or... — read more 

Employees are so afraid of a bad RIS that they do whatever needs to be done to not open accounts of rude customers. Can’t be good for the ACTUAL customer experience. No one wants to be abused by a customer, then have that rude customer dock not only... — read more 

I would love to swap roles for just one day because I have a feeling his job is the easiest in the world. It is not at all clear to me what this man is doing, that is, I have a feeling that he is not doing anything, just sits there pretending to be... — read more 

Hey vteamers check out the post I made on the Verizon board. It’s way better on the other side Lots of good info there.

Retail Transformation has been in the works for several years. From the elimination of ES to the onset of SAP and the ending of the RSS role. The life blood of retail transformation has been VSP’s over the years and this next month will be no... — read more 

It doesn't take rocket science to figure this out. System outages & negative surveys always come in the same end bcz Verlieson doesn’t wanna pay us. Simple. Also, they probably got a specialized IT team either here or in India where they monitor... — read more 

If they let go of the managers on April 1st? We all know it's happening but that would be a messed up day to do it on...

So with stores that are multi stores has there been scheduling problems that reps who are keyholders end up running the store for the day and the manager are of that day.

Just want to see if there are any stores making anything over $1,500 in commissions ? Or is the standard comission check now $900?

What's the procedure if you get the Covid vaccine and have terrible side effects? Is that part is Covid pay if you can't work??

In our area (texas) and I'm sure all other areas stores are constantly fudging numbers. They are using In store pickup for upgrades when the customer is in the store to gain a huge bump in their ARD and pull through as well as new line to upgrade... — read more 

I messed up. I was so tired of this place that I jumped at the first opportunity that presented itself and gave my notice. Two months later and I'm regretting it like I regretted few things before. The place I joined has the same toxic environment... — read more 

I heard some rumors about imminent layoffs but I don’t care even if they are true. I am mentally ready for that, and I have left aside some savings. I have been preparing for months, since the pandemic began. Some people are in a panic as soon as... — read more 

I can only guess why but seems an ominous sign...Thoughts?

It's coming get ready save those stimulus checks and get the resume ready.

Bottom line, 3 negative surveys in 60 days can get one written up. Coachings are back with serious consequences for not adding VZ Protect Hone Its a team based commission structure but apparently DashBoard is back Where is this company going?... — read more 

Decided to coach my friend into trying to get a one of those 24/32 hour gig at verizon and surprisingly got an offer letter $10.85 an hour... Job duties still the same, pay on par with some fast food chains. Yup this is what verizon wants now... — read more 

Sources below. Such a large part of our pay or any of it should be weighted on customer surveys. It's a scientific proven fact that ethnic workers are judged more harshly then their white collogues. There was even a negative survey that lowered... — read more 

HI V-Teamer!(LMAO) Any news on what’s going to happen in SMB B2B/Govt? Layoffs? If you have a territory that is bad what are some arguments I can used to move or have them take a look at my module? I would hate to go to HR(fear of... — read more 

For Real bcz this company “REALLY” needs a “New” CEO bcz the current one is gonna drown this company down any given time!

I sure as hell am not making enough to deal with these headaches in CSR. Formally retail, then Care, and now on a new Care “team,” that really just feels like a way for Verizon to add more to our plate with no added compensation. This is such a... — read more 

I know we are all waiting for April for the next round of retail cuts so with that said- any definitive information? Obviously SMs, but more GMs? And is B2B being cut in any of their roles ? Telesales ? Where the hell should we apply, really?

I don’t know what to say. Prayers for all those impacted.

I need a union to come in and fix our attendance practices. I know supes and managers can’t touch union employees. I’ve had my warning deleted twice and I was put on a final writing warning. It’s wrong. Everything is wrong! It was wrong the last 2... — read more 

We’re literally told to add it in flex quotes & slam it to the customer. This is not ethical and should be brought to HR/ higher ups

Is it worth adding for a few months to see if it’s beneficial ? Do they just repair or do they issue a lot of refurbished products ?