I wanted to share a little of my perspective with all of you, in hopes that it makes it easier for everyone to find the answer they are looking for. This message board was my salvation while still employed at Verizon, where I knew I wasn’t crazy for... — read more
Quit
I was thinking We should all just quit. I think I'm done. They win. I'm moving on with my life. Best we can do is quit at once leave um scrambling
“AGE BASED”, Gender & Racial discrimination at its peak
I’m sure everyone is going through it, how can this be reported to the authorities outside Verizon? Bcz HR is a joke and is only designed to hide Verlieson’s shady practices.
I can't wait until the next bonus,
The bonus from the lawsuit around RIS and customer surveys the docked pay from topics like race, gender, political affiliation and covid policies. We going to the moon. Just HODL.
Example of our tech issues
Does anyone find it funny that the call filter blocks the Verizon customer service number as spam? This pretty much summarizes all the problems with our company. Share you stupid tech problems here...
May 2nd-The day we make our stand
Spread the word and close the stores. It’s now or never to make a stand and let our voices be heard. I don’t want to hear anyone complain on this forum if you’re not willing to take action. Call out.
Will they finally realize that it is not up to us, but the product?
I'm really tired of taking responsibility for something that's not my fault at all. I can’t get a customer to buy a product that honestly I wouldn’t buy myself. Verizon doesn’t seem to realize at all that it has a problem with products, not with... — read more
Do they have the right insight?
The person who wrote that they would love to see those at the top spending a week, 40 hours in a retail store instead of a regular worker, has led me to think that those at the top may have no insight at all into what the situation is down here... — read more
List: Things you’ll say to executive when ask about all the new changes?
Executives/higher–ups will start to do more store visits eventually. And they will always as k that one question, “How are things going” and “how do you like these changes”. Respond below.
Let Go
I got let go because of a disability and Sr leadership knows it.
Everyone is a key holder, sounds like part of their more work less pay strategy.
What used to be a volunteer position/responsibility is now part of the job. Seems smart to give the 10 dollar an hour people the keys and access. I didn’t have a problem being a key holder when I made a third more than I do now, but I wish I... — read more
Wait so Verizon charges customers for 5GUW even if it’s not in their area ?
Someone needs to do another article about this and expose the dirty truth.
Bad retail plan :(
They have a plan! Finally we get a corporate solution! Oh happy day! Wait. Instructions say to sign people into the que if they want. Give them choices, well OK, do you want help upgrading your phone now and here or do you want to choose another... — read more
Customers hate Verizon... The numbers speak loud
In the first quarter Verizon LOST 178,000 wireless customers Verizon LOST 82,000 TV subs But still made money.. how is that? Adding more to accounts of customers. Slamming the extras..
Slamming
Why are reps still slamming vz home, vzp, and new high tier unlimited plans for promos? When will this era end? Reps should not be allowed to add anything to a customers account without their knowledge. Just because you can save customer some money... — read more
Your thoughts
What's your thoughts on the 1st quarter results?
Setup to fail
How many departments is verizon going to close or transfer to a vendor before they wake up! Constantly having to fix issues that vendor reps create or fix issues that use to be specific to a certain department that don't exist anymore and we never... — read more
What is most important to you at your next job?
When I got the job here I thought it was a much more serious company and then it became clear to me that this is one joke of a company. I can't think of any more reasons why it might be worth staying here. Every day I send applications to all the... — read more
Poll: why do you stay?
Nobody likes working at VW these days. So why don't you leave? What's the main thing keeping you here? I know for some people it's health insurance most likely, but are there any other reasons that are keeping you tied to the place you hate? I'm... — read more
Out of touch leaders have no clue!!
The people at the top are id--ts. People making $25 an hour can't stand to be here, don't want to deal with the sh-t numbers we have to hit, selling add on products that nobody wants , making less money year after year, and working 10 hr days with 2... — read more
Sunday, May 2nd we all call out
It’s time to send a message. Spread the word. Shut every store down across the country. Without action there will never be change. Now is the time to step up and do something.
Leadership - Silence is weakness
You don't let conditions in retail go on like this if you have any care for your employees. Your decisions have created mental and physical fatigue. Each day is longer than the last with no light at the end of the tunnel. We have shared our... — read more
Pay cut after pay cut
VERIZON WIRELESS is the only company I have ever worked for that would give you a pay raise with a bigger pay cut. Year after year making less and less and they expect you to keep the fire and motivation going. They are putting a lot of stress in the... — read more
Credit Card
I will not ever pitch this until they provide compensation for selling this. Straight up. They want us to sell it for free....hhhahahahahaha
Shady
https://scandasia.com › ericsson-in-c... Ericsson in crisis: CEO fired, suspicions of corruption - ScandAsia
Cross Selling
Given the current situation and the pressure that is being put on front line sales team this seem alot life what happen with the WF slam, just add it, and put it in the bag. That article was just the tip of what is going to happen get the popcorn... — read more
Confirmed Solutions Manager Reduction
June 1 changes coming...
Meetings amongst managers for how to respond to customers abt the recent and trus post abt VZP & VZ Home
Management is clueless about how to respond to the customers after that amazing post someone posted on FB & Google is talking abt it too. In my opinion we should share it as much as possible. This is the golden time to do it. Even if we have to take... — read more
Why do we complain?
I find it funny when I see people come to this site and respond to our complaints by saying that no one is forcing us to work here and that we need to get out of here. C'mon, I'll definitely get out of here as soon as I get another job. I don't... — read more
Sooooo funny
It’s funny that Verizon HR has brainwashed so many people to think unions are evil. Hrs biggest talking points for not joining a union are all gone now. “You won’t be able to participate in our sales contest if you join the union” and now we have... — read more
Insurance cost going up again! Again!
You thought $17 wasn't the right cost? You spoke and they listened! Time to jack the price up again! Let's see what stuff we can bundle hide now. So shameful and we are forced to get customers to buy into these hidden products. It's like bait... — read more
So does Hans and Ronan want unions?
Look I’m pretty anti-union but it seems with the stuff they’re pulling lately they want to force the union. And with the lawsuit with the SM and now possibly a pending lawsuit with RIS it seams union likely I’d say get rid of Hans and Ronan they have... — read more
I LOVE VERIZON. ONE TEAM, & FORWARD TOGETHER!
I’ve never seen such a shameful group of individuals like the ones I have encountered on this board. No one is FORCING you to work for VERIZON! Put a sock in your mouth and throw your devices out the window if you feel so much disdain for the... — read more
I feel unsafe now
Retail stores are a joke. Understaffed, extending hours, management stretched thin, too many responsibilities, less money, more stress, customers taking frustrations out on us,, the list is keeps going on. Customers are harassing us more and more... — read more
Store issues- confirmed
Original post talking about store issues and what would be hours long line is true! Our queue has been up to a 3 hour wait AND we are NOT getting lunch breaks. I have checked with friends at other stores and they are in the same boat. Forget... — read more
Truth hurts
We all know Verizon Wireless is a horrible place to work. We all know that it's filled with cr—y managers who don't know anything about their jobs and who keep making bad decisions they blame on the rest of us. We all know that the toxic work... — read more
That post which displays the Evil side of Verizon is all over Social Media & Google
Kudos to whoever did it. Nothing Else!! Just done perfectly & hitting the Bulls Eye. Bayum. That that Big Greedy Red!!! C’mon now ur not gonna dislike this one? Get ur IT team ready Hans. Buhahahahahahahahaha!!!!!!!!
No products to sell
Is anyone else having the issue in their store of not having any products or accessories in stock? We literally have no phones in stock. Free phones are gone, barely any iPhones or Samsung’s. On top of that there’s no accessories at all to sell. We... — read more
Forcing people to resign?
I think that the company is still able to provide us with better working conditions, higher pay and better benefits, but it seems that they deliberately don't want to do so because they want as many of us as possible to resign. That is my personal... — read more