Daily in network assurance we are being told by our Sr. Managers that the current staffing situation is not sustainable and to just do what we can and that we will have to let things fail before we have any real hope of seeing any change. The... — read more 

Sooooo when they as leaders you can't accept a doctors note from an emoloyee, because we're not doctors; how is that different from saying get vaccinated or if you catch covid we won't pay you? If you are not a doctor don't tell employees what to do... — read more 

Sooooo Apparently supervisors are getting in trouble for the latest pulse survey results.... Imagine that... They getting pushback from SMs for how their team feels about Verizon... Hmm isn't that the same as us being held accountable for how our... — read more 

So yeah...about that recent up to speed. Customers think a 1 hour wait time is bad. Just wait until everyone that doesn't want the jab doesn't show up all at once. How many of these young new hires are actually going to stick around? Yea ok.

So our manager told us that all the new Iphones were reserved for new lines only. We tell existing customers the phone must be ordered online because we are out of stock. Meanwhile there are phones on the shelf... I don't feel comfortable doing... — read more 

Do any of the tenure employees have any experience or knowledge of what it actually takes to get fired for metrics at verizon? I've seen management put a rep on a final written warning for metrics but nothing happened. They still work here. What... — read more 

I just came here to post how Verizon is getting DRAGGED on Reddit. Leadership encourages us to push customers towards the app & website…but it’s dooodoooo 💩 like everything else... — read more 

Is it just my area or is it now becoming common that reps are just quitting without notice. No call, no text, no email, literally just “ghosting” work like it’s a bad date. Had 2 employees this week so that in our district.

Recently we have heard the words, 'we want one add per upgrade'. Despite the impossibility of this ever even being able to happen. We have heard the top 4 and had it drilled into our heads. This has lead to Verizon pushing away current existing... — read more 

Some say it’s much better to be a part-timer here for a lot of reasons. I believe there might be many benefits to being a part-timer but I'm trying to go to full time. _______ Is this possible anymore in this company and is there any advice on how... — read more 

B2B Reps are getting what they call a pay increase and title change. They increased out at-risk targets by $500, which is awesome however, no one is hitting quota so how does this help? Put that extra $6000 in my base pay! Don’t they understand that... — read more 

Does anyone truly care? Same phone. New iPad 9th gen. No bezel ooooooo. And iPad mini with fake 5G only. Hahaha what a joke. These sheep will still lineup. And someone explain to me why you would ever want to finance a cell phone for half as long as... — read more 

I haven’t worked in any place yet that doesn’t want to squeeze employees to the maximum. This is just another such company, however, until I find a better opportunity, I would love to keep my job here. The only thing that worries me is that... — read more 

So long story short, made almost $600,000 pretax through the 401k (Fidelity) was able to utilize the CARE act to withdraw 100,000 no 10% tax penalty. and the way that it gets taxed is really crazy too. its get divided by 3 years and you can pay it... — read more 

There are a lot of people here who say that lately the company is somehow forcing them to quit on their own. Honestly, I feel that way from the beginning. Ever since I came to this company I feel like I shouldn’t have come here, so maybe that’s why I... — read more 

In 2005 VZW Retail sales was a great job with high pay and great incentives, on top of great benefits. Today not-so much as technology has changed and so has the need for our stores, aka, today you open an iPhone, turn it on and downloads legacy... — read more 

After almost 10 years in sales, I can't believe people from the top are blind to the manipulation we have to go through to make us as reps look 'good' depending on what the new focus is. Just let us serve our customers and wait times would drop... — read more 

Hi. I applied to remote csr with verizon and did the recorded interview and passed the assessment. I am doing some ‘blue jeans’ virtual thing next, which I hope means I have the job. For anyone remote, what does verizon give you to start work as far... — read more 

So sad, everyone is taking on 5 jobs in 1 senior management want to fire superviors, yet senior leadership does the least amount of work, culture/morale down all time low, fake pulse surveys comd out but yet no changes only harrassing the employees... — read more 

Just had team meeting here in northeast. There will be a reduction in force in many segments of the business. Off the books by end of year.

I love telesales. So much overtime available in the next coming weeks. If you are able to apply please do. Best decision ever.

Literally dont open or close. Hassle sales reps for metrics that dont matter towards contribution. Sit out back all day. The ratio is unrealistic. You cant even help customers without the worry of that transaction counting against your contributions... — read more 

Hearing a lot of stores are worried about how they will get through this fall and apple launch with a well depleted staff. Is this true/false?

I'm guessing Verizon falls within the companies of over 100 employees to require vaccines. What's the unions opinion on this? Will we see more stores go union? Or will we just employees quit all over the place? What are your thoughts?

844 894 8433 and demand that Hans gets fired for his hypocrisy of asking the "Vteamers" having to wear a mask but he can be seen on Nation TV not wearing the mask and no social distance Call now and stop the crying of having to wear the mask soon... — read more 

AMA

Anyone notice Hans in the booth with Roger Godelll and several others? No mask….so I have to wear a mask in a 4000 square foot building….but not Hans in a suite up close and personal to other Elites. Figures.

Duces I am out! No more denim shirts. My Chuck Norris and Jay Leno days are over.

I see so many people posting about their life AFTER Verizon. This job is super easy for the amount of money we make but it’s not sustainable. My question is… What kind of career fields have you guys transitioned into or thought about going to with... — read more 

I don’t remember ever more people leaving than lately. It's become really crazy. I'm starting to wonder who's going to stay here. Worst of all is that there are no new people, no replacements. How do they think a company can function that way?... — read more 

This ⬇️ made me laugh, but it is actually worrying: The changes made did push me out. I know I was just a number, and I was expensive. (...) They made changes to flush people like me out. My store has had 6 people to "replace" me. The 6th person... — read more 

I have finally separated from Verizon. I am so optimistic about my future, and I all the good things I deserved at Verizon (and never got) will now be within arm’s reach. Get out while you can. Your time is your most precious resource. Don’t let... — read more 

Phone conversion, what a joke!!! Leadership is clueless to focus on a metric that is impossible to control. But that’s ok let’s micro manage it, stress out all your managers so they leave or risk their mental health and loss of sleep for something... — read more 

Can anyone explain the Covid policy to me? I’ve been on maternity leave and I’m just about to come back. I totally wish I wasn’t. Are we actually allowed to come to work with a positive test if we’re vaccinated? That is what my coworker seems to... — read more 

Verizon is literally grooming us to do EVERYTHING managers do and STILL pay us less. If their motive is to push everybody out , they’re doing a great job. I miss the good ole days when we could actually sell and get paid to do it.

Man oh man. We have a rep that outsold everybody. Worked his a$$ off and nearly tripled the amount of lines that everyone else did. He SPAZZED out yesterday bc our manager was criticizing him about having one bar on his contribution. He was like “YAL... — read more 

Let's continue to slang more spaghetti up against the wall and see what sticks!! August was SMB SMB SMB !! Sept is all about phone conversion. What will Octobers flavor be? This company doesn't have a clue

11 years of my life were spent at this place. I was too scared to leave (idk why) but I finally had enough of the BS & started my search elsewhere. Well, I got the job offer (even making more money) and I can finally sayyy…I’m out this bi--h!!! It’s... — read more 

Show of hands for all the reps that work at stores that have maintained 90% RIS SCORE and above until today. This coincidentally happens every month. Something is so sketchy about this.

Holy mind sc--w moment. QoS is based on hours worked. Imagine you open. 1 hour not contribution, two 15 min breaks in the day. 1.5 hours wasted towards your score. They are punishing us for working on the clock.