Very intrigued to see if we had a loss or gain this quarter.

Looks like someone got triggered enough to get the posts about that person’s family getting the run around, twice. posting again to let them know we still remember. PS. You can get the posts removed but we still here baby.

So, CEO says he measures his mood daily and if he is a three or lower he shuts the door and doesn't interact with others that day. ARE YOU FREAKING KIDDING US? WTH? HOW CHIILDISH? HOW ABOUT WE ALL CONDUCT OUR PROFESSIONAL LIVES LIKE THAT. SMH. ... — read more 

Wishes will be granted to those who have been waiting! Internally confirmed. Budget in almost all departments are over spent for 2023 with 2024 being already set tight. Layoffs in many departments including b2b, customer care, sales, management... — read more 

Very interesting that the Verizon message board has been removed from The Layoff. Someone must be posting something that they do not like. Sorry that this is posted to the wireless board but the Verizon board has been removed. Hmmmmm

Start-up denies using tech to turn call centre accents 'white' VZ is talking about using this product: https://www.bbc.com/news/technology-62633188

For the reps still there I feel bad for you ! Many more jobs out there ! Many job offers out there and your still taking those abusive calls! Happy to look back on this place now and not wake up to take calls for here and customer abuse. Poor... — read more 

So ever since our lovely Partner Success Organization has launched the amount of customers mad about speaking with outsourced reps have gone up. For reference I work for the team that store reps call to avoid customer care and the one that customer... — read more 

For those who were RIFed this year, what were the terms of the severance package? How did they determine the payout?

Went to a training meeting this last week and we were told that Verizon is going to be implementing a technology that will get rid of the accent for these outsource reps and make them sound American.

https://www.bankrate.com/personal-finance/hybrid-remote-and-4-day-workweek-survey/

Seems everyone is elevated but the managers. They would rather micromanage the sale than do the proper elevate behaviors and check people in at the door like they should. Hey verizon maybe get your managers to trust the reps to do their jobs. Then if... — read more 

Has anyone been taking a look over over on the T-Mobile page? Looks like they're getting hit hard over there. Not good regards to the industry, especially since they have a corporate office not far from us.

Marketing mistake. People compare the cost of their Verizon bill to the cost of the competition. We are not the cheapest and bottom line we are now pushing our customers to add $10 perks and further increase the cost of their monthly bill. Oh... — read more 

We were told that July and August our kicker would be prorated per the training if we take vacation. It's not. Anyone else think it was prorated?

Did anyone get their 2nd transition payment? I heard some got it after sending back their equipment. But, my equipment has been delivered and I have not received mine

Anyone else getting an error in the workhistory site saying you are not “authorized” it was working for me up until I was removed from system officially

I miss my old Call Center. I miss the people. I miss the food. I remember how proud I was when I was offered HBA in 2018. Now look at how things are. I called in for service on my Mom's account because I wanted to see how the third party centers... — read more 

Not such a good sign, considering what’s about to go down next Friday. Call volumes are actually higher and not decreasing

Keep slamming phone adds just like esim and you’ll buy your ticket to being written up. Gotta love the great ideas from our great leaders to add lines instead of upgrading customers phones…it’s all about the mighty phone add.

Will I make it to next week or will they be riding me and look at every minor little thing, look for a way to terminate me for “poor performance” and save themselves some cash. I just hope they lay off and let it be smooth these last two weeks

Anyone else hearing about earlier dates for this month

If UPS can do it with gas costs and all other costs incorporated, I believe it's time for verizon to do the same for their reps. Otherwise UPS is looking pretty good.

For those of you thinking of moving to HCLTech, don't do it. I've been with the company for a long time. I work in IT Engineering. I maintained a good relationship with many who were forced into Infosys. The environment is a passive aggressive... — read more 

Verizon announced it is shutting down BlueJeans entirely.

And gets away with it!? No investigation? Just look the other way? Sounds like we're going back to Verizon 1.0 Guarantee 0 utilization, but these fat cats in B2B are making a fortune creating fake growth. Meanwhile the company is tryingo squeeze... — read more 

When asked about Verizon Communications Inc. (NYSE:VZ) , he said, "The fact is is that we don't want to buy a stock just for its dividend, but if it's not growing. Verizon to me has lost its way, I don't think its management is very crisp anymore... — read more 

Our stores have only gotten worse since new DM started. Previous was okay. This one has no clue. Union vote time.

$10 a month lets you talk to a corporate employee that knows how to do their job! I’m sick of these SPC vendor reps that have no training or any clue how to do their job!

August and still no announcement. It’s coming, but when?

I bet there’s going to be a huge turnaround!

Has anyone else noticed an increase in shoplifting within the stores and employee theft over the last few years ? I was on a security call recently and SEVERAL stores are missing thousands of dollars in accessories and phones. I guess I’m able to... — read more 

Why is nearly every comments in Vz threads massively down voted? Other boards aren't this way.

Can anyone confirm????

114,200 ending 6-30-23. Down from 115,500 3-31-23 and from 117,100 at the beginning of the year.

I've had enough of this place. I don't think of myself as the best employee ever, but I'm tired of my boss suddenly not liking anything I do. Has anyone else experienced this? I've sent a bunch of applications to other places and hope I get lucky. — read more 

We are all just so sick and tired of the district manager who sends passive aggressive messages in slack, he thinks that all of his management team is going to be like him and run around with their heads cut off because you need to “hit numbers”. ... — read more 

But will it will be VZ 2.0 style like these impossible kickers? Too high to matter, too hard to achieve and too unrealistic to motivate? Reward your front line people that make the company successful like every other GD company does for po-p sake!... — read more 

Verizon needs Nokia else it will continue losing customer with Samsung Network. Even though Hans was ex-Ericsson CEO (and probably doesn't like the Nokia competition in his previous job), he needs to do what's right for the Verizon and that's to... — read more 

Great job Hans... our stock has hit an all new low....$34.01. Many hardworking employees are investing in our 401k's and what about our stock together awards.... down the drain. It's time for a major overhaul.