Due to circumstances outside of my control, I am interviewing for a Band 7 role (currently band 6). If I get an offer, am I likely to keep the same salary or could I possibly have to take a pay cut? Current base is $114K.

Is it J.R.?

Verizon really doesn’t care about its employees, extending hours again for maybe 1 customer that may come in. Already dead after 4 but let’s take more time away from your family and not care about the work life balance you preached when they were... — read more 

This is a quote from an old article but Hans was the CEO of Ericsson (Swedish company) until 2015 - CORRUPTION RELATED MISCONDUCT!!! Why is this guy not in jail? : "The Swedish company, which ranks as the No. 1 or No. 2 radio access network (RAN)... — read more 

These things are boomerangs. Quota is outrageous and I see more come back than stick. What is the deal?

and claim the moral high ground. but let customers keep paying the bill bc times are tight

What is the point of these positions? Come in and speak to the reps... Have nice convo with them and then talk sh-t about them to managers. You sit behind a computer at home and how we need all these sales... But aren't willing to show your face when... — read more 

Several representatives applied and were hired for tech messaging after the lay off. They got and accepted the jobs knowing the position was Tech messaging (sales was not part of the job) Now it is turning to Sales Tech Messaging. Many employees are... — read more 

Seems like the evil blackrock corporation really has the strategy down. Gathering assets to create a what will happen outcome for the near future.

Any V-Teamers that work in S. Florida notice a drastic increase of pressure to hit unrealistic goals as of late? Seems as if we are all getting harrassed. Feel free to provide your insight

Got word this evening that they are giving ALOT of VZ stores over to retailers like TCC, Victra & Cellular Sales. If I have to jump ship to one of them, which is the best for a experienced sales rep?

The new Verizon Customer Service is not geared towards a positive customer experience. We have turned into Comcast with the worst customer service in the industry. We used to be a company that cared about customers, it is apparent that has changed to... — read more 

Yesterday it was announced Our VP would be retiring 4/1. This morning we’re told of more changes and some people impacted. Not sure how wide this goes

Hans and the board on up to speed March 20th. What do you think the announcement will be?

Huh ? https://twitter.com/MacroEdgeRes/status/1762607705519251857?t=OcsdkOVe6b5QMkw5HBGViA&s=19

Looks like we're down roughly 2.5% today. Anyone know why? Over the last 5 days we're down more than AT&T who just had a major outrage. What gives? The cynic in me says VZ is suppressing their own stock price so as not to have to pay out more for... — read more 

I was let go back in August as part of the lay off. Best thing that ever happened to me. From what I am reading nothing has improved. The discussion regarding the low raises is infuriating. Taking calls for Verizon is not easy. It takes a lot of... — read more 

Anyone know about any layoffs in Basking Ridge, New Jersey

I keep hearing rumors the goal is to get everyone back into centers. That it’s going to start with upper management then move to supervisors then reps. Anyone else?

I feel as if the employee experience has receded to new lows with the new form of micromanagement at stores. It's not enough to do the job and hit quota every month. They want to know everything you are doing irregardless of the situation. I feel as... — read more 

Anyone else feel like that was just a slap in the face pay raise? Everything else goes up except our pay, All the while our boy Hans is sitting in a new yacht.

Just a few days ago some centers in the Philippines got notified about more new hire classes being needed at 3x the frequency. That's right 3 new classes starting each week March to July. What does this mean for internal agents?, SAs, Management, ... — read more 

What are the chances of retail reps unionizing? I would to be honest. It's obvious these quotas and arbitrary metrics are being designed to create turnover. Why pay a severance for store closure when you can reduce headcount through attrition?

Should we expect other departments to be hit as well?

Cuts in the l&d department happening now.

If you are not returning to the office via the way of exception watch out. It is not a matter of "if" but WHEN you will be laid off. The corporate monster wants you under its thumb at all times. Enjoy your time at home while it lasts, dust of your... — read more 

Nice move in the stock price in spite of slightly lower profits. How do we replicate that for Q1?

Top stores not making commission, no surprise here …quotas too high so they don’t have to pay us, we all saw this coming. The company is not interested in keeping good employees or paying them! Look at the actions not the word salad they spew on us. — read more 

Anyone else's think that Hans' goal is to move all of customer service to outsourced? We have way more outsourced or partner centers than internal cs. It seems like the public doesn't care if their customer service is in the United States anymore... — read more 

Is a mess. Quotas close to 100 with no promotions. Leadership pounding calls after calls. Terrible car reimbursement policy. Trash network. No support in sales or with Bgco. Everything is outsourced and our customers keep getting incorrect info. On... — read more 

Apparently there have been numerous complaints called into HR and corporate about employee safety around the country this past week. Weather has been treacherous the past month and there has been a total disregard for employee safety. DM’s and... — read more 

Any one have the inside scoop?

So...I worked in corporate verizon for years. When I left (I quit) I was in management. Anyway. After jumping around a few employers. I stopped into an indirect vzw to inquire about employment. I ended up taking the job. Bullsnit aside. I did enjoy... — read more 

Hey managers here is your new title, it means less then your last one so we don’t have to increase your salary as much to match the job market for your current position, but please continue all your responsibilities and we and some more to that too... — read more 

How many punishment calls can we go on in a day? We are always treated like we have done something wrong, Thanks for making our jobs as miserable as it can be…I vote no confidence with this director.

Smb plans going up $5 get ready for all those precious Smb customers to come back and tell you what a fat liar you are just to sell a phone. Merry Christmas you did a good job!