Several representatives applied and were hired for tech messaging after the lay off. They got and accepted the jobs knowing the position was Tech messaging (sales was not part of the job) Now it is turning to Sales Tech Messaging. Many employees are mad as they would have taken the severance offer and not the new position that now requires sales. How is this even legal? Many are not meeting the sales numbers. Was this a bigger plan to not have to pay out severance packages and fire people that have no sales background? Personally when I call companies to resolve issues I do not want sales offers as that is not what I called about.
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Forced labor. Ridiculous. This isn't a sweat shop in a 3rd world country. You don't like the job, you quit. Simple. You tell me how Verizon can prevent you from leaving.
A part of it, Sounds like forced labor to me !!!!!! Indicators of forced labor may take place at any point during the recruitment and employment process. Forced labor could begin during the worker’s recruitment process to force the acceptance of the job, to deceive the worker into an exploitative job, or to create a situation of debt bondage by charging recruitment fees that are virtually impossible for the workers to repay.
*Once the person is working, an employer may also force, defraud, or coerce the victim to perform work not agreed to at the time of recruitment. ***
A worker may agree to do a job, find the conditions are not what were expected and agreed upon, but be prevented from leaving the job by their employer.
A list of indicators used to identify whether forced labor is occurring can be found on the ILO’s website.
Same thing happened to those that stayed in customer service. Adding new lines and selling VHI is apart of our performance goals each month.
i took the sev. got a new job but I started looking for something else already. If I am not happy at a job within 6 months time, it's time to move on. No more will I be unhappy at work. Neither should you. Verizon aint sh-t. They have proven time and time again that they will lie to their employees and hide the truth from them. Get out and don't look back. I knew they were going to try to push out the tenured employees and here it is. Offer them a job with a list of tasks and then change it on them all. Either they deal with it or they leave. Or they don't do well enough to hang and get canned after a lengthy and painful process of documentation and pips. I hope you all find whatever makes you happy as I am still searching... Leaving the check of death was one of the best things I ever did and would do it again infinite times over.
Should have taken the package!
if you had not signed any contract , how can contract be Breached ????
It is called employment at will.
You have no employment contract. You are an at will employee and they can change anything about your job anytime and/or terminate you for any or no reason. Not good, but perfectly legal. Your only options are to su-k it up, seek another job internally, or start applying outside the company.
And it is not at all unusual that any customer facing position is required to do sales pitches. You say these were prior reps, so they were already doing sales, no?
Unless you have a contract it seems they can just change anything at anytime and the options are adapt or quit and failing that get pip/fired.
Raising the bar and utilizing PIP is definitely a more cost efficient way to trim the fat to avoid the speedy severance packages. The quota for myself this month was higher than holiday season at $9k. Oh, and expected to hit target while our store is going through a massive gut/remodel with zero traffic. Except the usual, "I need you to fix my Facebook, ticky rocky, email, unlock my phone with the pin I set but can't remember etc."
And serious lack of inventory. Nothing like walking new lines/accounts because ya have nothing to give for instant gratification. Sprinkle in a dash of 2-3 callouts perday, a few mental breakdowns from coworkers, huge mngmt shuffle, promoted 2 reps to customers and overall nasty customers and I honestly would be about to walk out. But definitely a terrible job market around me. So here I am. Taking one breath at a time.