Agree or disagree?
ATT has a new Global Plan, Free Latin America Raoming!
Get ready for more ports out just days after Verizon reports lots of customers porting out and now ATT giving out free Roaming for Latin America. Yet, verizon making a big deal in Miami about Cuba for 30 minutes for $10 LOL!!! Who's going to pay... — read more
VZ Stock is going to HE-L!
Holly Cr-p, Hans did it to Ericcson soon VZ will be in the same place. The stock is so low that people with big bags are selling before it goes back to $30s If you have stocks in your 401K and once the Stock Together sell them, that shiit won't be... — read more
Inquiring minds want to know...
When are the next layoffs?
Union Victories bring out Verizon’s true Colors
https://www.king5.com/amp/article/news/local/seattle-verizon-employee-fired-union-vote-lynnwood/281-59343ff6-8cfa-4fe0-92dc-6f43d1e052b4
The dividend guy thank you Hans!!!
Since my post will be erased if I say what state I’m in all I gotta say is thank you Hans for a amazing 1st quarter the stock price keeps growing amazingly!!! Hahah Anyway since dividends still mean something even though I was let almost 2 years... — read more
Funny for the outcry of 20
Reps used to make way more than 20 with old commission structures; seeing that posts are saying that old reps are getting shafted when they made 3-4k commission checks, makes me feel like verizon is trying to make 20 the norm for their new employees... — read more
New $20 Minimum Wage
Verizon announced a new $20 minimum wage. Is this not i tended for current verizon employees and “only” new hires? Ive heard that this is already in olace for the current employees because its counted with $500 commission. Is this true?
B2B/ SMB/ Business Inside Sales?
any word on the future for the business channel? seems kind of redundant we have smb reps and b2b reps AND inside sales reps in both channels as well. too much internal bickering over sales and accounts and confusing for customers and reps
What’s the one thing customers say that make you cringe?
My soul laughs devilishly when someone says “I’m here for my free upgrade” 😂😈
$20 an hour, means get ready for much higher Quotas
$20 an hour, means get ready for much higher Quotas Where do you think Verizon is going to get that money from? Not from the customers, because for sure the prices for Verizon are not going up. But, Verizon can and will change the Quotas and... — read more
Longtime employees are being shafted
How the he-l is it right to pay a new employee $20 hour and give nothing to your longtime employees that have been here for 10 or 15 plus years and only making afew more dollars than the new employees?!?!?! After all, we are the one's that are... — read more
Apple going union
Well, well, well looks like an apple store in New York is trying to go union, hopefully they will be successful, if one goes union more will follow, and Verizon should be shaking in their shoes. Their $20 an hour announcement did nothing for tenured... — read more
20 dollars and hour
Telesales Rep here. In our morning huddle we were advised that we are gonna be bumped up to 20$ an hour
Reddit Verizon Employee Group
We have a new unofficial private Reddit group, r/vzwcommunity for all Verizon employees and independent agents. Anybody who is interested, please send a request to join in Reddit.
Layoffs?
Will there be another round of Corporate layoffs soon? Wondering what’s going to happen once we fully transition back to in-person. Should have taken the severance back in 2017…..
TRUTH!!
This will get censored but there is so much truth to what they are saying. Even if you don't agree with union they all speak FACTS. twitter.com/MorePerfectUS/status/1513901538422493188?s=20&t=6wlLx7r-avCBF5QEhlGFKg
May 12th
If you own Verizon stock, don’t forget to vote against Hans’ golden parachute on May 12th. I’ve been wondering why he had bought almost $1,000,000 worth of stock recently. Now i know it’s for the vote and will most likely dump them afterwards. — read more
Emotional, physical, and mental exhaustion
Judging by my colleagues, more than half of the employees here are experiencing a severe burnout. Perhaps that percentage is even higher? Here it seems impossible to avoid stress and exhaustion on a daily basis.
My 2 weeks notice is in!!!
FINALLY i have found a job where they appreciate me. I have found a Mon-Fri with weekends off that is a work life balance. Not the cr-p we have been dealing with for years. I have genuinely enjoyed helping my customers and getting great surveys... — read more
Can we stop Beta testing 2.0?!?!?
We have to end this experiment of 2.0. It does not work, period. I don't care how many work around for the work around there are. Customers are fed up and leaving. Reps are giving up becuase we can't get passed errors and can't sell. This is beyond... — read more
This is not sustainable...
I'm at my witts end with how things are going in-store anymore. Customer service is a freaking joke. They constantly give grossly inaccurate information and no one holds them accountable. They tell you they're going to reach out for help and they'll... — read more
6,478
That is the number of retail Verizon locations in the US as of April 5, 2022. Authorized and corporate stores.....but......retail is dead lol. That is a staggering number of stores. Imagine if retail wasn’t dead ?
Get Ready for Corp Retail going Indirect Retail
https://wraltechwire.com/2022/04/04/raleighs-victra-buys-go-wireless-and-continues-to-hire-in-the-triangle/ Los Angeles, CA Only has 3 corp stores for a population of 10M The rest of every store in LA county is owned by Victra Wonder where all the... — read more
End of Retail
If you’re in retail there’s a big problem….and it’s everything. Digital world is the future. The end.
PULSE
Am I safe if I open up in the PULSE survey? Can my manager retaliate?
New quota
Did anyone else see the new quota?!?!?! Nice easy first month....yea right! You take march numbers and plug them into the new comp plan and you only come to 50% of the actual quota. Way to hide a decrease in commission pay in a new comp plan. I... — read more
Ethics Email
Does anyone know what prompted the COO to send out the email about ethics?
Lots of new job postings
All of the sudden there are all kinds of new jobs posted in field operations. It will be interesting to see how things develope.
visible failure
a visible agents job is to deal with angry customers because of failed number ports, lost phones from the swap program, and no signal. when will they shut this project down? we have tracfone to serve the unprofitable customers already.
We need a class action lawsuit for RIS
It’s time. We can’t continue to have our pay based on something we can’t control.
If it ain't broke, don't fix it.
This place is a joke. They claim it isn't scripted. Yet, in customer service they are now rating our performance on what we need to say to every customer. Which is totally subjective to your supervisor and doesn't work for every call. They want us to... — read more
Starbucks in on the move...more retail unionization is inevitable
No matter if you like it or not the Starbucks movement to unionize will start an ugly trend for retail workers in this country. As Verizon pushes more responsibility on the reps in the stores and the expectation of slamming to meet goals is enforced... — read more
What’s up next for Indirect Account Managers?
Indirect account managers are just kind of waiting for some change to come. Is the company just trying to figure out what to do with us? One team is not working. Should we expect layoffs, a restructure, or should we just accept life as it is now and... — read more
Say it aint so !!!
The Jay Leno dress code is being sunsetted. Oh how i will miss those shirts.
If you can quit or retire just do it!
So much happier after leaving. 30 years in still in my 50s and life is soooo much better without Verlieson. Don't be scared and belive you can't do better. This toxic company is going down in a dumpster trash fire ball of flames.
You are a fool to think HR cares about you over Management
HR DOESN'T CARE ABOUT YOU! GET READY FOR PIPS =)
New commission structure
We all know that new comp plans are always tested in certain markets before being released. So the theory that they released this a few weeks after "listening" to us in the pulse survey is Ludacris. They had to have tested it for a few months. I'm... — read more
Thoughts on removal of Verizon employee reddit and discord?
I'm surprised I havnt seen this here yet but the employee subreddit and discord just shut down due to doxing and legal threats from the recent union busting efforts. This seems to be a pretty rough turn of events for employees as it was a good outlet... — read more
Is your Manager, GM/SM, one of those that only spend time in the back?
If yes? Then welcome to Verizon Wireless Management Role! Yes, all they do is Meetings, and more Meetings, and at the back office playing with their phones while the store is full of people, some not even to buy just for billing or tech issues. ... — read more