We have a new unofficial private Reddit group, r/vzwcommunity for all Verizon employees and independent agents. Anybody who is interested, please send a request to join in Reddit.

Will there be another round of Corporate layoffs soon? Wondering what’s going to happen once we fully transition back to in-person. Should have taken the severance back in 2017…..

This will get censored but there is so much truth to what they are saying. Even if you don't agree with union they all speak FACTS. twitter.com/MorePerfectUS/status/1513901538422493188?s=20&t=6wlLx7r-avCBF5QEhlGFKg

If you own Verizon stock, don’t forget to vote against Hans’ golden parachute on May 12th. I’ve been wondering why he had bought almost $1,000,000 worth of stock recently. Now i know it’s for the vote and will most likely dump them afterwards. — read more 

Judging by my colleagues, more than half of the employees here are experiencing a severe burnout. Perhaps that percentage is even higher? Here it seems impossible to avoid stress and exhaustion on a daily basis.

FINALLY i have found a job where they appreciate me. I have found a Mon-Fri with weekends off that is a work life balance. Not the cr-p we have been dealing with for years. I have genuinely enjoyed helping my customers and getting great surveys... — read more 

We have to end this experiment of 2.0. It does not work, period. I don't care how many work around for the work around there are. Customers are fed up and leaving. Reps are giving up becuase we can't get passed errors and can't sell. This is beyond... — read more 

I'm at my witts end with how things are going in-store anymore. Customer service is a freaking joke. They constantly give grossly inaccurate information and no one holds them accountable. They tell you they're going to reach out for help and they'll... — read more 

That is the number of retail Verizon locations in the US as of April 5, 2022. Authorized and corporate stores.....but......retail is dead lol. That is a staggering number of stores. Imagine if retail wasn’t dead ?

https://wraltechwire.com/2022/04/04/raleighs-victra-buys-go-wireless-and-continues-to-hire-in-the-triangle/ Los Angeles, CA Only has 3 corp stores for a population of 10M The rest of every store in LA county is owned by Victra Wonder where all the... — read more 

If you’re in retail there’s a big problem….and it’s everything. Digital world is the future. The end.

Am I safe if I open up in the PULSE survey? Can my manager retaliate?

Did anyone else see the new quota?!?!?! Nice easy first month....yea right! You take march numbers and plug them into the new comp plan and you only come to 50% of the actual quota. Way to hide a decrease in commission pay in a new comp plan. I... — read more 

Does anyone know what prompted the COO to send out the email about ethics?

All of the sudden there are all kinds of new jobs posted in field operations. It will be interesting to see how things develope.

a visible agents job is to deal with angry customers because of failed number ports, lost phones from the swap program, and no signal. when will they shut this project down? we have tracfone to serve the unprofitable customers already.

It’s time. We can’t continue to have our pay based on something we can’t control.

This place is a joke. They claim it isn't scripted. Yet, in customer service they are now rating our performance on what we need to say to every customer. Which is totally subjective to your supervisor and doesn't work for every call. They want us to... — read more 

No matter if you like it or not the Starbucks movement to unionize will start an ugly trend for retail workers in this country. As Verizon pushes more responsibility on the reps in the stores and the expectation of slamming to meet goals is enforced... — read more 

Indirect account managers are just kind of waiting for some change to come. Is the company just trying to figure out what to do with us? One team is not working. Should we expect layoffs, a restructure, or should we just accept life as it is now and... — read more 

The Jay Leno dress code is being sunsetted. Oh how i will miss those shirts.

So much happier after leaving. 30 years in still in my 50s and life is soooo much better without Verlieson. Don't be scared and belive you can't do better. This toxic company is going down in a dumpster trash fire ball of flames.

HR DOESN'T CARE ABOUT YOU! GET READY FOR PIPS =)

We all know that new comp plans are always tested in certain markets before being released. So the theory that they released this a few weeks after "listening" to us in the pulse survey is Ludacris. They had to have tested it for a few months. I'm... — read more 

I'm surprised I havnt seen this here yet but the employee subreddit and discord just shut down due to doxing and legal threats from the recent union busting efforts. This seems to be a pretty rough turn of events for employees as it was a good outlet... — read more 

If yes? Then welcome to Verizon Wireless Management Role! Yes, all they do is Meetings, and more Meetings, and at the back office playing with their phones while the store is full of people, some not even to buy just for billing or tech issues. ... — read more 

Be positive we are a team! "We all get paid like cr@p" Bad surveys can't hurt you "Good surveys can't give you a 25% bump in pay anymore" No cap so you can hit windfall "150% of a total store commission is nearly impossible to achieve so, lol... — read more 

I mean, I can say without exaggeration that my store looks more desperate than ever. I hope the condition is better in other stores, but it seems to me that all of them are more or less looking desperate nowadays...

https://www.dailyposter.com/verizon-sends-in-the-union-busters/ Yikes.

Things here are getting out of control and we need these managers to work for us. Please anyone from a Union member come to our store or parking lot, I spoke with several of my coworkers and they would like to Unionize and get protection from these... — read more 

Here in South Florida, Miami, We are getting info and coaching to offer eSIM. Hey, do you need a second line? Your phone is capable of a second number and we are going to give you a gift card with that. Whisper (Mr customer you can cancel after... — read more 

I'll start. When I put the customer on with asurion to make a claim and the asurion rep tries to sell vz home. The customer always rolls their eyes and says, "why are they trying to sell me something? I just want my phone fixed."

I have seen hardly any post surrounding this last round of layoffs due to ops merger. I was impacted and today was to be my last day. Thankfully I started a new role with the company Monday. So glad to be able to stay. My thoughts are with anyone... — read more 

Last week I guess they announced the results ? Usually there are like 3-4 reps per district winning this thing and yet not one person qualified in mine ? How is that even possible ? Did they change the criteria and make it nearly impossible to... — read more 

Our quota went up 30% from last month for the same iPhone SE with a new chip? And an iPad we won't see in stores until May? Makes sense.

So an email went out to all L&D... It mentioned "internal talent" needing to get ready to apply for jobs. Ready, set, apply... The seminar is held at the end of March, so layoffs in the 2nd quarter?

Band 6 making a lateral move. Will this come with a raise and should I try to negotiate for more?

Base pay is now 80% of your money. It used to be the other way around. When you sold more you made a lot more. Nobody cared about Base pay. Now they flipped it backwards to say your commission is going to be so bad just look at Base pay. And now... — read more 

Business Markets in the East quota went up Mar 1st an average of 20-25% from Feb's already high numbers. Everyone affected from Sr Acct Mgrs, CE's, Sales Mgrs & AD's. Its so easy to hit without any 4G Apple Stock, especially Tablets back ordered... — read more 

No one gives a damn about award perks, takes too long to get anything and there nothing there that worth the wait. Employee appreciation laughable. They never get it right. Never motivational and so out of touch.