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Morale at Verizon

From: https://www.fierce-network.com/wireless/verizon-launches-simplicity-pricing-new-loyalty-program

As for talk that morale is low among Verizon employees right now, Entner quoted former Verizon CEO Denny Strigl, saying “happy people don’t make numbers. Numbers make happy people.”

Back in the Strigl days, “this was a carrier that was kicking a-s and taking names. It was winning,” he said. Over the past several years under former CEO Hans Vestberg, “they got kicked around, and morale in a company that is losing accounts and market share is not a happy place.”

Soon into his tenure, Schulman announced a massive lay-off of more than 13,000 workers and he’s been candid about how AI is going to replace workers.

Naturally, morale is low, Entner said.

“When Verizon turns around, gains subscribers, gains accounts and wins, morale will soar,” he said.

Circling back to Clark, she said the latest price and loyalty plans are just the beginning. Since Schulman took over as CEO in October, they’ve been centered on putting the customer first.


Morale at Verizon

From: https://www.fierce-network.com/wireless/verizon-launches-simplicity-pricing-new-loyalty-program

As for talk that morale is low among Verizon employees right now, Entner quoted former Verizon CEO Denny Strigl, saying “happy people don’t make numbers. Numbers make happy people.”

Back in the Strigl days, “this was a carrier that was kicking a-s and taking names. It was winning,” he said. Over the past several years under former CEO Hans Vestberg, “they got kicked around, and morale in a company that is losing accounts and market share is not a happy place.”

Soon into his tenure, Schulman announced a massive lay-off of more than 13,000 workers and he’s been candid about how AI is going to replace workers.

Naturally, morale is low, Entner said.

“When Verizon turns around, gains subscribers, gains accounts and wins, morale will soar,” he said.

Circling back to Clark, she said the latest price and loyalty plans are just the beginning. Since Schulman took over as CEO in October, they’ve been centered on putting the customer first.


SpaceX/ Starlink threat to legacy carriers

Anyone with half a brain knows that Starlink is no longer just a rural internet fix. With 9.2 million paying customers ($10B in annual rev), and direct-to-cell satellites already working on standard smartphones, SpaceX is building a parallel network that bypasses carriers like ours entirely. Oppenheimer recently flagged it as a threat to the entire $1.6 trillion US communications industry. Legacy carriers spent decades owning and building the costly infrastructure. SpaceX just launched its own.

SpaceX is going scotch earthed and VZ will be roadkill!


Verizon Reduces US Workforce Further

Verizon is cutting several hundred US workers. This action follows 13,000 job reductions in November. The current cuts represent less than one percent of its total workforce. Impacted employees are located across the US, with a focus on New Jersey headquarters. The company confirmed these layoffs are not due to artificial intelligence.

Basking Ridge, New Jersey

https://www.businessinsider.com/verizon-cuts-hundreds-of-jobs-in-latest-round-of-layoffs-2026-5


Please, I beg of you God, cut all the 1999-2000 dot-com bo-m hires tomorrow.

These people keep getting spared every layoff and they're the ones at the water cooler, long overdue for retirement. They are good at showing up on time in a crisply ironed shirt with a positive attitude, much like the old IBMers. But as far as carrying the load when half the team gets axed (strictly according to their manager's own specific preferences and prejudices), the work output won't scale accordingly. They have one speed. The speed of every telephone company. Because every telephone company is comprised of them.


I repeat...what a great idea!!!!

Rogers Communications Inc. RCI-B-T +1.10%increase
is offering voluntary departure packages to 50 per cent of its employees, excluding Maple Leaf Sports & Entertainment, as telecom industry revenue growth has slowed across the industry and as companies look to shed costs.


Stay away from telecom

Any person, young or old, should steer wide of telecom which is a capital intensive business subject to large bo-m-bust cycles resulting in ever present layoffs and dead end careers. Ever since the IT people took over in the early 2000s, it's been an endless rip and replace operation and a meat grinder for anyone employed in it. You'll get worked long hours for stagnant pay then kicked out the door on a whim.

Good advice from @qq+1kpkaw8fk.


T-Mobile lays off 300 plus employees across several states

https://stocks.apple.com/AINSWRZqdTmCMMLj_ShPjhw

Layoffs continue to loom large across the U.S., spreading through nearly every sector of the economy.
From major technology companies like Meta Platforms and Disney announcing thousands of job cuts to store closures and bankruptcy filings in retail, including the recent turbulence surrounding QVC’s bankruptcy filing, have fueled fresh concerns about further workforce reductions.
As companies prepare to report earnings, many are continuing to trim costs, simplify operations, and redirect spending towards automation and efficiency.
The telecommunications sector, long viewed as more stable than tech, is now feeling the pressure as well.
The trend is playing out at a major connectivity player, T-Mobile, which filed multiple Worker Adjustment and Retraining Notification (WARN) filings in April, impacting hundreds of workers across several states.
T-Mobile files 326 layoffs in April
After announcing 393 job cuts in Washington just two months ago, the company announced further cuts in Tennessee, Texas, and Colorado, with layoffs expected to begin in June.
Recent WARN filings show the largest reduction in Chattanooga, Tennessee, where the company disclosed 200 permanent layoffs at its facility on Customer Delight Drive, effective June 8, 2026.


T-Mobile to Cut 200 Jobs in Chattanooga

T-Mobile will lay off 200 employees in Chattanooga. These job cuts affect its customer service center. The layoffs are scheduled to take effect on June 8th. The facility currently employs over 900 workers. A regional workforce team will provide support services to those affected.

Chattanooga, Tennessee

https://fox17.com/news/local/t-mobile-layoffs-in-chattanooga-t-mobile-layoffs-chattanooga-2026-customer-care-drive-job-cuts-warn-notice-tennessee-layoffs-chattanooga-call-center-workforce-impact


The Telecom Paradox More Traffic. Same Revenue.

The Telecom Paradox
More Traffic. Same Revenue.

Telecom is working harder than ever.

Traffic is exploding.
AI, video, cloud, 5G, FWA, everything runs on our networks.

But revenue?

Flat.

We operate one of the most capital-intensive industries in the world on a model that rewards volume… but not value.

This isn’t temporary pressure. It’s structural imbalance.

The digital economy is expanding exponentially. Yet the infrastructure enabling it
captures a shrinking share of the value.

The Reality & Problem for Verizon:

It’s like claiming that LCD manufacturers should benefit from more pixels being displayed when users watch more video


Did T sell Mexico division to Televisa ?

Hearing rumors the deal is closing in the coming weeks, that T sold AT&T Mexico to Televisa (Izzi telecom division ) , Televisa is like Cablevision in Mexico they have both media and a Telecom arm (Izzi) . Curious if anyone knows any details and specifically how much it sold for considering it cost $4.3B in 2014-15 to acquire Nextel and Lusocel


My Verizon wireless service is terrible

Can someone give me some idea or insight to how few years ago my service was pretty good in most areas .Now my service it terrible and spotty all over the place .Some areas I used to have no issue now have no or slow service.I mean it’s all over the place all over the country.Is this have anything to do with which unlimited plan I have or is it just our network has taken a total dump.This is no joke a serious question please


Hard truth Verizon needs to hear

Verizon isn’t a tech company. It’s a vendor-management company.

Strip away the marketing and the glossy 5G ads and what do you actually own?
• Spectrum licenses
• Some real estate (towers, buildings, fiber easements)

Everything else—core network gear, handsets, billing platforms, even the “innovative” services—is rented, outsourced, or white-labeled from someone else. Verizon doesn’t build; it integrates, negotiates, and marks up.

For a decade-plus that was more than enough. Mobile-device penetration went from ~60 % to nearly 90 % and then kept climbing. All the company had to do was count the cash. Hundreds of billions—bordering on trillions in cumulative revenue—rolled in with almost no heavy lifting. The network largely ran itself, churn was low, and Wall Street rewarded the steady dividend growth.

Then the hands came off the wheel.
Greed set in. Prices crept up, customer service eroded, and the attitude became “we’re Verizon—we’re great, right?”

Meanwhile, hyperscalers quietly swallowed the home: they own the routers, the streaming boxes, the smart TVs, the voice assistants. Cable operators and upstarts kept building fiber and fixed-wireless networks. Suddenly every carrier looks the same to the average customer. The only variable left is price.

And that’s exactly where we are today: a commoditized, stagnated industry where differentiation has vanished and the only remaining game is who can squeeze the last margin out of the pipe.

The easy-money era is over. The gig is up.
And now the board and execs woke from their stupor and are taking it out on loyal employees with the temporary, non-sustainable, oldest trick in the book: mass layoffs to “cook” the books for a short-term stock pop.

What is new, Dan?
What’s the plan and the big idea? Keep firing people?
AI may be part of it, but what else are you going to bring to build real, sustainable growth?


Telecommuter status info

Please sit tight. If and when you are impacted, you will be told. Yes, certain divisions will be announced (notified) Monday. Healthspring and legacy Blue are treated the same way…within a given division. It is so easy for these threads to go off the rails.
OP: @at+1kmqxfe37

Bumping this for visibility, before we all get tied in knots trying to figure it out.