"Barnes & Noble college bookstores have done a few things over the years to get students to come in and buy, teaming up with Starbucks and selling overpriced merchandise. And they have been cost cutting. Wages at Barnes and Noble stores are low and... — read more 

I have been gone for a while, not due to layoff, but when I was running a very profitable, high margin, great roi, almost no shrink store, my payroll was around 10% and has enough staff without having to work crazy hours-except event weeks. What is... — read more 

From what I see the Big Ten schools are getting everything they need. It doesn’t seem to be an issue there. it doesn’t look like they’re cutting back on staff they don’t have as much as they used to, but they certainly are able to cover their floor... — read more 

I’m dying to hear how everything went. Are you up in sales? Down? Are people still staying or are they leaving? What’s going on?

Anyone have any knowledge about this for those of us that were terminated this year? I received an email but really think it's a huge HAHAHA joke. Is Troweprice gonna send us our money for those of us that cashed out our funds.

We work in such a niche type of retail, especially the course materials people. When writing your resume, how do you market your seemingly proprietary skills to fit the bigger picture? What type of jobs do you apply to? How can you turn "determining... — read more 

I’ve had way too many straws and this camel’s back has been broken way too many times. I’ve stuck it out as long as I have because I love my job, as it used to be. I love my campus family and the relationships that have been built over the years... — read more 

Can you believe it? They decided to lose an experienced, dedicated store manager who has strong ties and influence with the university staff, all because they didn't want to give a raise. And now, they're ready to pay even more for a new manager who... — read more 

Email just went out. Bonus will be paid 9/29 and they will post to ESS on 9/27 if you’re eligible and how much it’ll be. Please let anyone know about bonus pay as we know Follett will not reach out to those who were let go.

Email just went out. Bonus will be paid 9/29 and they will post to ESS on 9/27 if you’re eligible and how much it’ll be. Please reach out to anyone that might be eligible for the bonus. It was offered to those that left the company.

Follett, if you ever read this, I just spent rush doing my incompetent (the schools all agree with me on that word) ML’s entire job description while making sub $25k annually, and providing support to my ML, and all of my ML’s stores while my ONE... — read more 

It’s been some years since, but I remember when the family actually cared. They were less engaged in the last five years before they sold, though.

How is your store doing after fall rush? Did campus relations get any better or have they gotten worse? I heard sales are up!

This entire time the temps at my store have been getting paid MORE than my actual employees have. I really had no clue until my team lead told me this. I find it absolutely insane that they’re willing to pay temps more than employees for all the work... — read more 

I had to see if the new system was a good move. Of course, I didn’t think it would be, but you never know, right? 1/4 of the books that should be on the shelf, missing stock of other stuff, frazzled- looking employees. It looks like the end of... — read more 

Is anyone else getting slammed with Promo clothing the last few weeks. This sh-t is just piking up in the back because I dont have room for it on the sales floor. I havent received the restock regular generic hoodies that we all get but I could fill... — read more 

So how's Rush going so far for everyone ?

If you’re still in Follett then you are not trying hard enough to get out of that he-l hole. All I hear is excuses… there’s plenty of jobs out there that will value you and are looking for people as we speak. Also if you want to get paid we’ll... — read more 

I know those left working may not be sure they can find another job but if 50+ demoted and saw the writing on the wall can find work so can you. I LOVE my new job. Hours are early by my choice and it's 30 minutes drive to work now but no stress, no... — read more 

Fall Rush is a complete disaster no matter how seasoned you are. NXTTHING is a joke. They don’t interview let alone hire people who are even competent to do the job. These new hires come in completely lost and seem instantly overwhelmed when told... — read more 

I am part of the 501 group that was let go due to reorganization. Imagine my surprise 3 weeks ago when my old store manager turned market leader reached out and asked if I would be interested in working for the next month as a temp at $20 an hour/25... — read more 

School will be starting very soon, the first day will be he-l. We will see how many survive the brutality that is heading their way. Oh and i hope the Ivory Tower knows that the schools will be watching very closely.

I am hearing a lot of comments regarding the stress and work load of Store managers, leads, CM3s and MLs (which is understandable) but where are RM and GVPs? Are they helping in stores? Are they helping to putting out fires? Or are they only adding... — read more 

I am one of the "fortunate" ones that got a promotion, to CM3. I now have 9 campuses. When I start my day I typically have over 200 emails between multiple inboxes I have to monitor, each needing attention to solve whatever the problem is before... — read more 

Make time to job search rather than take time to job search. You are too busy not to look for another job...not the other way around. I enjoyed my job at Follett and was good at it. I stuck around for fifteen years waiting for things to get better... — read more 

How many feel they bought this company to let it fail and writing it off as a tax loss? Some big corporations do this.

I'm tired of being overworked, underpaid, and being forced to operate in dysfunctional systems with insufficient training or staffing. I'm tired of watching good peers crash and burn because they get no assistance. I'm tired of bandaids on problems... — read more 

No payroll budget forcing stores to run with 1 staff person. Had to use the bathroom and had customers in the store. Told them I would be right back and went to the bathroom. Health will always take priority of asset protection. Hope nobody took... — read more 

Has anyone here heard that Follett is disputing unemployment insurance?

I still care about this job, but it is becoming almost impossible to meet the goals. I have a lot of work experience, but despite that I am often in a situation where I can hardly complete a task. There's just too much pressure.

The excessive merchandise. High end items that tie up inventory $s and will not sell. More than we have space to merchandise, let alone have the staff to take care of. You can't sell what is not on the sales floor. And when they do not add to... — read more 

Are we feeling prepared and fully staffed for successful rush?!

Hey JRC you better make sure store staffing structure allows for at least 2 key holders. To control LP, key holder needs to take out the trash, so store always needs a key holder on the clock. No BS decision to have a non key holder covering the... — read more 

Is anyone else having a hard time hiring temps for Fall? This agency recommends for me to go and recruit people, send them their way so they can hire them… might as well stop wasting money on these clowns and do it myself. Also, these wages being... — read more 

It's not the first time I've heard that Follett made it impossible for someone to do their jobs. People write about it here too. I don't have such experience, at least not yet, but I'm interested in how your job was made difficult or impossible... — read more 

Im done caring about my job. Before I’d go in with the intent to make the store a better place. Now I’m just going to do the bare minimum. I’m in it for the paycheck, never going above and beyond. Until I find another job. Sit back and relax. No... — read more 

I work at a store whose football team did really good. We were busy from opening to closing. The new higher ups decided to come "help" us for a couple of days. They stayed off the floor and then told us we weren't hustling enough. We were pulling... — read more 

Why are people (field people) complaining so much but still stay? I have been gone for a bit, not due to layoffs, left on my own because it was too toxic, and it seems to just keep getting worse. Stop complaining, get your resume spiffed up, and... — read more