The reason I’m reposting this is because VZW stock is dropping and I really want the shed light on leaderships lack of problem solving skills and utter laziness. They need to “sunset” their covidcation and complete their return to... — read more 

All you direct vzw employees need to quit whinning...or stay out and let indirect take your jobs away from you, its happening and it was proved over Xmas that indirect can replace corp stores....

Did you all see the numbers? Customers are flocking to t-mobile and AT&T. The higher ups seem like they don't know why. Let me tell you. The competition has WAY better deals. People are looking to lower their bills now. Being number 1 in... — read more 

Just got, what I feel, is pretty official paperwork about a meeting? Anyone else? I already came from a center that shut down, with all the rumors going around I don't care that our dept just went on a hiring spree that never stopped them before. I... — read more 

Something big is coming I can feel it.

How did your store do during the holiday season with all the covid restrictions in place ? Did any stores close for a week or two and how did that effect your store quota? Was it adjusted like it should have been ? Now that we are into January and... — read more 

Anyone have a contact for who to direct resume to for a 5G program management position?

So is the management team doing it on purpose just to mess with us or are they really playing mind games so we either eat it up or leave? Please check your current paystubs and then see for yourselves.

Assisting customers when baby, its cold outside.

Sorry for the long rant, but hear me out and I'm sure a lot of tenure telesales employees will agree.. Telesales used to be money central. Put the work in and get paid fairly well. I would say starting when they nationalized everything, then... — read more 

Previous to accepting my telesales role I was a heavy hitter at the retail store. Typically I made those big 3-4K checks month after month. As expected leadership changed the commission plan and It was time to make some big decisions. Could I still... — read more 

Since the plan is to turn over more and more stores to indirect, is it safe to become an indirect account manager? I know that channel has been downsized in the past but it seems like a safe bet under the circumstances.

I actually really enjoyed my job for a long time. I enjoy the people I work with and what I do, however this last year has been garbage. Seems like there’s extremely low morale, the company acts blind to employee concerns, and promotions are at a... — read more 

See I understand part time is their goal but at least in my area we are so understaffed that stores have to close Sunday and a day during the week because they only have enough reps for one shift. Personally I think Verizon over played it’s hand and... — read more 

Our jobs were safe..... Now what happens in retail

Start paying for upgrades or we don’t let anyone in!! Wont even tell them to do it digital

Any solid information on what the deal will be for those in R2B? Heard they’re all either being transitioned to telesales for SMB or that there will be cuts, but haven’t any confirmation either way?

Please no rude comments just trying to navigate through this pandemic.

I am considering stepping down from management to SS in a retail store. Is their anyone who has done this and what does the base pay look like? Please no rude comments as I am trying to make the best decision for my family to be able to spend time... — read more 

The act of incompetently managing a company to benefit few in leadership positions. Typically the instigators of such schemes add little value as they are not innovative by nature and only serve as a mouth piece to appease shareholders and media... — read more 

Does anyone know of anyone who had taken the VSP (voluntary layoff offered in 2018-2019) being hired by Verizon again?

I'm sure Verizon Wireless leadership looks at this page, so hopefully my rant gets their attention. In the Messaging Customer Service/Tier 2 Tech department, we were told the new messaging platform would help us be more productive and efficient in... — read more 

I heard of plans from a visit that they are going to train reps to deliver phones to customers, like same day delivery reps? From the store locally in the works?

What does a Gallup survey consist of. Anyone know????Apparently our interim district manager got “concerning scores” and it stirred up some talk for the fact that he is confused at to why. Guy acts perfect puts together unexpected and unnecessary... — read more 

Verizon wants to keep everyone. No, stores aren’t closing.

Confirmed Nov and Dec quota relief being given as Christmas "Bonus" Funny how they take our commission by inflating quota crazy high just to give it back to us as a "Bonus". (Smoke and mirrors)

Coming soon nationwide! Virus is ramping up... Winter is coming.....

Does anyone know if it is true that if you work through the end of the year, but have given your 2 weeks and are not employed by VZ in March do you still get your bonus?

Out of the WHOLE zone , not one store hit quota. $200 Commission checks for everybody for Xmas. Thanks!

Why? What’s the point? They’re not helpful, they know very little, and they’re not held accountable? My supervisor is in our Slack group for maybe 1-2 hours a day, and refers us always to LiveEngage? I guess management is a joke company-wide, I... — read more 

This is just to get an idea of how employees are feeling around the nation about working in store. Do you feel safe? Do you think touchless is keeping you safe? Many stores reporting that management cares about the touchless numbers but not the... — read more 

Anyone else’s DM/GM avoiding Covid closures because they are scared that they will be losing stores with the realignment 2021? Guilt trip when filling out RTO is unreal.

So, Got a little sick. Then filled out the rto after telling my boss the day before. So they sent me home and told me that the covid team was out till Monday and that I would be counted absent till then. So we count it against you that we... — read more 

Anyone else notice nothing by CWA shill lately? They are out here telling bold faced lies. Trying to convince people to go union.... Ain't happening we can do math... You aren't any better for us than Hans. F— CWA

It’s gonna happen sooner or later!! CWA should a perfect answer!!

Simply Put Agreed Or Not?? And that too without giving a damn what’s going on and what not?? And also just pretending to be there??

My store is in an area where crime is common. We have had a security guard for some time now. Today no more guard (a week after the Best Buy nextdoor was robbed at gunpoint) they remove the guard. So what is the guidance we get. We need a rep at the... — read more 

Word on the street is that November telesales quota was 100 total phones (upgrades included) and 8k sales dollars. If this is true what a nice layup the company gave all those reps. I imagine it must be pretty easy to sell 10-15 phones a day in... — read more 

Im care working from home and have to work on christmas this year. i still have sick time i figure i should just use it on that day.

Question for reps that are WFH and don't have ethernet capabilities and are using a router provided by Verizon. For those of you that still have a router, is Verizon allowing you to keep the router or what other options were given to you?