The great part experiment is over! We again will be hiring full time as a company. Verizon admits defeat! Now fire the damn genius that thought this plan would work. They have cost this company so many lost customers, employees and so much... — read more 

just wondering if anyone’s selling business still w b360 and team sales? yes no?

When I have a 4-5 line SMB port waiting for hours to sign up for verizon service, would you like me to keep them waiting while I struggle with Business 360? Would you like me to just submit a trouble ticket and have them come back? Would you like me... — read more 

The POS Ipads. The BPK kiosk my flow reps managers Business 360 Our POS system. There is many more to add to the list. Just to name a few. What you guys got?

They dont need a poll. I think the higher ups in this company know pretty well that no one in retail is happy working for them right now. They dont care. They never cared. Someone wrote this and it would be expected that those at the top even... — read more 

if there are any employees that received off cycle paychecks in the last few years. check the date of deposits do they match vs when the deduction was taken? Also a wonder, the deposit occurs after the dividend is paid too. strange?

Direct words from our Director...We are in a Budget Crisis, Halt on spending without director approval. Someone is trying to protect their bonus... Our days our numbered.

The company needs to do a store poll . The question should be : If you were offered a severance package to leave Verizon : I would strongly consider it No I would stay Yes I’m out This would be all the feedback they need to see how... — read more 

Does anyone actually know where to send letters to Board of Directors for Verizon? Secondly where in the he-l is the union talk? There's so many disgruntled people is it time to get that going again?

I don’t see anything about telesales are they all outsourced now lol

Systems are garbage and KB’s IG response is about amazing visits in the field and recording the classic “We see you, we hear you” videos in Basking Ridge. The systems are an embarrassment and where your focus should be KB, not your classic camera... — read more 

Several months ago someone on this site mentioned that Verizon needed to hire door greeters because that’s all managers were doing and it was counterproductive to helping the sales reps. I remember talking about this on a call with a director and DM... — read more 

Hans is not happy with just destroying the livelihoods of tens of thousands of employees at Verizon. He has to take it one step further to ensure it’s the most corrupt leadership possible. He was recently appointed to the Board of Directors for... — read more 

If I read “I wasn’t able to go to lunch” one more d*mn time 😂 BRUH! I DONT EVEN ASK THE MANAGERS to take a lunch, I INFORM THEM. IDGAF if we’re 20 deep in the queue. You DO NOT HAVE TO ASK. We’re not children here. Look at your schedule and take... — read more 

Does anyone know if when you quit, if you were actively using tuition assistance and quit before the class was over and didn’t complete the class, will they send you a bill or do you have to reach out to someone? I just don’t want the sh-t show to... — read more 

it can’t possibly get worse can it? what’s your craziest stories what can be fixed?

Is Anyone else unable to sign in to the retiree portal? I need to make elections regarding my pension etc. I am also about to move so I need to make sure Verizon has my correct address. I can’t sign in, I can’t get my user ID or Pw and the site... — read more 

A lot of chatter on calls and in stores about how to deal with aggressive and threatening customers. You know Verizon is covering up a lot of stories and instances that happened in stores over the last year. Instead of getting to the obvious root of... — read more 

Yup, we gotta expose the friendship our CEO Han’s got with Synchrony Bank!! Yes his Has To Be. While this guy is planning his Golden Parachute, let’s expose this all to the media!! Unions… Hahahaha…jk, just wanted to see if his pets are on alarm abt... — read more 

I am referring to a thread in which a person complained that he was threatened by a customer. This happens very often, having to deal with extremely rude customers does not surprise me anymore at all. However, I am surprised by Verizon which never... — read more 

Who remembers this article when the VSP was announced? Oh, if only I could turn back time. https://www.inc.com/geoffrey-james/open-letter-to-44000-verizon-employees.html

It boggles my mind that a professional marketing team for a major corporation comes up with something as cringeworthy as these new Kate Mckinnon commercials. Her weird mannerisms and super awkward split at the end with the fake background laughing... — read more 

Remember when leadership would make jokes and laugh about Magenta and Sprint at our V-Team rally? Everyone had their noise makers, hats, and cheered at how our network was so superior. We went all in on millimeter wavelength and laughed at the... — read more 

any rumored changes in smb or are we all just sitting in this terrible job for nothing?

When did we become the one-stop-shop tech support? My day is filled with a-hats that start out by telling my how "technologically illiterate they are, HAHA" It has never been this bad for the 3 years I have worked here. At least 70% of our traffic... — read more 

Ok so basically everyone knows that half the customers coming in are looking for technical support. The new hires virtually get ZERO technical support training. So the seasoned tenured reps get interrupted all day long with tech questions from new... — read more 

Does anyone else’s store operate without managers? We literally go one to two days out the week where there are only key holders running the store because managers are always on vacation. I’m just wondering if this is the new normal? — read more 

I think everyone on these forums are asking the wrong questions. It’s time for us to hold our leaders accountable. If you are being mistreated or being treated unfairly then it’s time to make them pay. It’s sad to read multiple posts on these... — read more 

I guess if they don’t want employees to talk bad about Verizon, they shouldn’t treats it’s employees like a number, in this case a number2..

I’ve only started working here recently and I can't complain for now, but I had much higher expectations. Many people tell me that in the past their job looked much different and that everything was incomparably better. Unfortunately, many also... — read more 

360 is so bad that our reps tell company customers that our system no longer supports company accounts . My coworker had an smb client today wanting like 6 upgrades, plan migration, 4 new lines and trade ins. He was like “sorry our system no longer... — read more 

I don't miss leaving Verizon, but I do miss my co-workers. I worked with some great people who put up with a lot of cr-p. For 25 years, I was a loyal employee and put up with an increasing amount of cr-p as the years went on. Then I took the "buy... — read more 

I was amused by someone's post about a newbie who had just arrived and started immediately complaining about the atmosphere here. I don’t know if that particular person quit afterwards, but I know one young person who quit after two months and... — read more 

Or is it just people in the store where I work? They try to cover it up, but you can totally feel that they are in a bad mood. Working conditions are very poor and the biggest cause and contributing factor for depression. I have never worked in a... — read more 

Normally I understand we don't close on the 4th but it a Sunday? It's the first day people can really go out and be with family.... Oh what was I thinking Verizon doing something nice.... That will never happen

I should have never taken this job! Management does nothing but lie to your face and they think you are not intelligent enough to see through the entire BS. People don’t get promoted based on merit, but rather on their connections - its freaking... — read more 

I do not work for a Union. I know that retail people seem very unhappy with their jobs right now. If you are against a union that what do you have going for you currently?

I gave notice because there really is no point in working here anymore and losing my nerves, almost for nothing. I have a feeling that time is running slower. How will I endure it for a few more days here I do not know. After you gave notice did you... — read more 

Good luck everyone on the longer stores hours and no or less staff then the previous month. What do you think the next, “we heard your voice” email will be about? Clearly they always act like it something revolutionary and they are bending over... — read more