- it can’t possibly get worse can it?
- what’s your craziest stories
- what can be fixed?
4 replies (most recent on top)
But when Krista and Big Wigs come to town for store visits they expect everyone to put on a smile and act like nothing is wrong and remain positive!
time to unionize
In my district the last few weeks :
One rep threw his tablet and smashed it out of frustration. Manager had to document it but still waiting to see final outcome. Rep literally wants to be fired so he can collect unemployment. Can’t say I blame him.
Female rep out due to some mental breakdown certainly stress related. (BTW this is another benefit reps should take advantage of, Short term out for personal reasons)
Panic button hit at two locations because customers verbally threatening and wouldn’t leave store when asked. Left before police arrived ....of course.
HR contacted numerous times because managers are not allowing breaks and making reps stay up to an hour after shift because of staffing issues. ( This for the most part has been fixed because of obvious legality issues)
The atmosphere has totally changed year over year in the retail stores but the expectations have not. The store quota which seems to come out of thin air does NOT reflect store inventory, tablet and system issues, stores being understaffed and amount of technical support and phone set up coming in. Oh and the contribution report just adds fuel to all this fire.
Something has got to give before it’s too late .
everything needs to be fixed, nothing works correctly.
you cant even do return exchanges without the system clitching or giving some stupid error message.
its real funny that us reps are held accountable for every little thing but the managers who manage the people who create this hunk of garbage arent held accountable.
there is no testing, there is no "what if" this happens than do this...you cant get straight answers and we are always directed to contact ops who are as bad as the systems.