Cuts in the l&d department happening now.
RTO Exception
If you are not returning to the office via the way of exception watch out. It is not a matter of "if" but WHEN you will be laid off. The corporate monster wants you under its thumb at all times. Enjoy your time at home while it lasts, dust of your... — read more
Nice move in the stock price
Nice move in the stock price in spite of slightly lower profits. How do we replicate that for Q1?
No surprise here
Top stores not making commission, no surprise here …quotas too high so they don’t have to pay us, we all saw this coming. The company is not interested in keeping good employees or paying them! Look at the actions not the word salad they spew on us. — read more
Soon to be all outsourced?
Anyone else's think that Hans' goal is to move all of customer service to outsourced? We have way more outsourced or partner centers than internal cs. It seems like the public doesn't care if their customer service is in the United States anymore... — read more
B2B
Is a mess. Quotas close to 100 with no promotions. Leadership pounding calls after calls. Terrible car reimbursement policy. Trash network. No support in sales or with Bgco. Everything is outsourced and our customers keep getting incorrect info. On... — read more
Verizon retail weather safety
Apparently there have been numerous complaints called into HR and corporate about employee safety around the country this past week. Weather has been treacherous the past month and there has been a total disregard for employee safety. DM’s and... — read more
Been hearing of firings in south Florida retail
Any one have the inside scoop?
We were misled
So...I worked in corporate verizon for years. When I left (I quit) I was in management. Anyway. After jumping around a few employers. I stopped into an indirect vzw to inquire about employment. I ended up taking the job. Bullsnit aside. I did enjoy... — read more
New title
Hey managers here is your new title, it means less then your last one so we don’t have to increase your salary as much to match the job market for your current position, but please continue all your responsibilities and we and some more to that too... — read more
Punishment
How many punishment calls can we go on in a day? We are always treated like we have done something wrong, Thanks for making our jobs as miserable as it can be…I vote no confidence with this director.
Plan Gouge
Smb plans going up $5 get ready for all those precious Smb customers to come back and tell you what a fat liar you are just to sell a phone. Merry Christmas you did a good job!
Scampath’s Folly: stream commercials!
Is there a d-mber idea and worse product than Netflix with commercials as a perk? SAD!
Holiday
Oh it's ok. You get the holiday off but it counts as your day off. It's fine, we are always here for the customer...What a joke of a company. We value family, yet we don't value the time with them...We are money oriented, we'd be open on Christmas if... — read more
Downvote Brigade
What's up with the downvote brigade on every post? Is it Corporate? Shills? The new and incredibly terrible overseas customer service department? Feel the Dignity, Inclusiveness, and the constantly Virtual Signaling Intranet page.
Sensitivity and Dignity, my a-s
Honestly, the whole byline notified with 'sensitivity and dignity' is an absolute joke! Try a VP on a group call letting everyone on the call know that they are being RIFd all at once and he was excited about the direction Verizon was headed. What... — read more
layoffs
Yall think retail sales reps in corporate locations are safe from layoffs?
Layoffs
Director did not know and was not able to share the names of the individuals laid off. He only knew the total number from his team. Said he would update us later. I guess local management did not have any input on the selection process.
Very poor timing
Gather all your veterans together one day to celebrate and honor their service to our country and lay a bunch of them off the next day. When our director pulled us all together to make the RIF announcement he made sure to mention how the layoffs were... — read more
Good people being laid off, bad people still have jobs!
It would seem that Verizon Wireless has decided to layoff off good quality workers and keep slackers and worthless workers instead. I worked for many years side by side with one of the people that got burned down Thursday. The worker was 1 of the... — read more
How did everyone do for the return of individual commission last month ?
I know everyone had guaranteed at risk but did anyone do much better? Out of 7 reps in our store only 2 made a little more.
Cursed for the holiday season
Best present: Something homemade. Best Commercial: Something Visible.
Micromanaging
Down in the south here. Sick and tired from the micromanaging. Can’t take a day off with out 30 days notice. Treated like kids. Have to lay our day out minute by minute to our boss. He has more spreadsheets with numbers on them. Rather then help you... — read more
Customer service horrific
Wanted to do a simple online task to account. Have to reset password twice just to access then can’t even perform function wanted to do- simple data boost. Try to call 3 numbers and none have a human answering after hours. Used to be the best now the... — read more
Year End
We’re being asked to complete year end accomplishments, months before. Care Operations. Sounds like they’re trying to find people to axe by EOY or very early Q1.
Individual Comp Plan - Big Commissions are back!
On pace to make a huge commission check this month! Glad they changed back to individual commission. Definitely a game changer for us!
Pulse Survey Participation is more important than the scores. BOYCOT IT!
Coming from the top down Pulse Survey Participation this quarter is more important than the overall scores It's time to take advantage of this 'participation is voluntary' and NOT take it!
Oct 26th
What's the scoop?
Let's Talk Layoffs 2023 to 2024
So we all know what's about to go down in a week or so... the big questions are about to be answered "how many and from where". What gets me thinking is in the latest VGS all hands meeting where VPs said 3 important things: When our customers... — read more
Pulse Survey
It looks like it’s that time again. Is it better to not even take the pulse or to give all ones? I don’t believe that it is anonymous and I want to make sure I get on their bad side so I can finally be laid off. Which option would pi-s off our... — read more
Our Internal Website
The Internal Website - What a non-stop phony vomit virtue signal garbage heap. It all covers the fact that they have to consistently cut costs to increase any potential profits. Unless they come up with some type of revolutionary technology, they... — read more
International Day of the Girl Child
International Day of the girl child. Join us for a special day of the Girl child event to celebrate the resiliency of girls across the world. In all seriousness can anyone tell me how this is supposed to enrich our VZ culture, or make us better... — read more
Over it
Does anyone know where the u meeting going on tonight in RI is happening I changed my mind on attending, I’ve had enough!
10/4
Heard tomorrow an announcement is coming abt cs going back to the center. Can anyone confirm?
Hiring freeze
When is the usual retail hiring freeze take place before the holidays? We are down two reps and nobody is in a hurry to fill the spots. Not trying to work triple time over the holiday season.