I have to wash my hands, sanitize phones, wear a mask all day, work with the same people everyday, but in the south this does not seem to matter. I saw on instagram a birthday celebration and no one had on a mask even those in the store. Why cant all... — read more 

Do you think they are going to keep stores closed on Sundays?

Quotas to be reinstated next month for numerous channels . I appreciate the last three months. However, I hope they are going to be reasonable.

What’s everyone’s thoughts on having all the stores closed on sundays? Do you think they are going to keep it that way or change it back?

The word is annoying and overused. Also when is the new apparel being released for retail.? Word has it we are going back to polo’s and tee shirts. Thank God!

News came down that the next round of retail stores will be opening up mid June. Looks like the WFH option will be in place for at least another month.

Lets be honest and fluid about the current situation in retail alot of people lively hoods are on the line what does it look like. There has been a big push for us to use the tution program and the online options that are availble to us. Will work... — read more 

Absolutely zero communication regarding commission program and how we will exactly be paid going forward. There is no way possible that things go back to business as usual because clearly everything is and will be different working in the retail... — read more 

Who else has taken a step down with their WFH redeployment? How is coaching being enforced to those who used to be team leaders and are now single contributors?

I was told today buy a pretty senior operations person. Again this is second hand info. I'm not looking for drama. Verizon is going with a national consistent reopening process for retail. Press releases have been publicly put out regarding... — read more 

Yesterday I was offered a severance package of two weeks for every year I have worked. Verizon has been very good to me and I enjoy (enjoyed) my job very much. The problem is that I am asthmatic and would not be able to be redeployed to a store if a... — read more 

The great and extreme measures Verizon has taken at its retail locations are by far the best of any retailer in the nation.

I hope they get all the remodeling done in the stores that need it. No one want to go back to work with construction going on.

I helped two customers behind a plastic wall (impressive). I used my own phone to teach a lady how to soft reset her phone. And another that was a (manager exception) to process an exchange. We had to disinfect ANYTHING the customer touched. ... — read more 

It is a precarious time. We don’t know anything, we don’t know what’s coming. We can speculate all day, but it’s ultimately meaningless. We need to start organizing our corporate stores before we start opening locations, and this includes the... — read more 

If you’re going back to work in a store or if you know locations that are opening, please post.

So let me start that by saying yes we work for a great company and yes that I am happy to be employed and continue to get a paycheck. But now let me rant , so this redeployment is c-ap, you have people “randomly” chosen to work in a location, you... — read more 

It costs $0 to put yourself and your family before Verizon. Stop white-knighting for this morally indefensible company. Ronan, Hans, along with his rag-tag team of sycophants will throw you in the meat-grinder at the first opportunity. Be... — read more 

I pray and hope for those of us that want to stay working from home can permanently. I’ve been become so comfortable being home that I believe it’s safer. I’m doing the same job as I would be doing in the call center. I’m saving on gas! My compute to... — read more 

There are several states that are opening up retail (malls, outlets, stand alone etc) in the next few days. Within these areas are Verizon corporate locations that will remain closed. Why? In my opinion Verizon is putting more work behind the scenes... — read more 

Anyone not gotten redeployment orders yet? Either work from home or to a store?

Is round to compete or they still deploying reps? How many rounds are there?

A lot of work put on hold and now hearing of possible downsizing in VZW 5G orgs. The ram-through is being slowed down as hearing some cities are reassessing whether they want to take the risk/lawsuits. I took this job because 5G was the big thing. ... — read more 

Has anyone received redeployment info today 4/27? Are all assignments for customer service again? Just curious if people are being notified

Someone please explain to me why I need to use my sick or personal time when my counterparts have not been assigned to any job and are just paid to be off, the lack of fairness of this company is unreal, can’t wait unionize!

No talking No explaining. Just simple answer. When do you expect to go back to regular work?

The week of May 4th phase 3 will start. If your store is reopening your GM will get that notice either this Monday or Tuesday. According to our market VP there won’t be anymore temporary assignments outside or possibly working in a store that isn’t... — read more 

More and more self serve options and all This talk about changes coming soon.

COVID-19 is both neurotoxic and hepatoxic. It is not “just the flu.” Those of you advocating to reopen are mo–ns. I will not risk a lifetime of pulmonary /respiratory issues so you can have your little cell phones in a timely manner. I will... — read more 

I’m thankful I still am getting paid for sitting at home for two months...if not I’d be wanting reopening. But damn wear a mask be respectful. Take it seriously.

I quit Verizon and moved on. The grass truly is greener. Local doctors call it "Verizon syndrome" with how many people they see with anxiety/stress/depression issues working for Verizon. This shouldn't be, hang in there folks

Heard that top performers are getting special treatment on their commission checks. Any one else heard this? Now I'm all for this being fair but my commission averages between 2-3k and so im taking a pay cut, which im fine with unless these top... — read more 

You know our Rolling Meadows call center will not prioritize their front line employees. Concerned to return without new build out to avoid COVID 19. Prior to COVID 19, we had roaches on our floor. The Director who has driven culture down the... — read more 

I have never experienced Verizon doing something so half-a$$ed . Today was my first day fully taking customer service call as part of the retail redeployment. The training they provided us totally did nothing to prepare us for what really occurs. The... — read more 

Ok my wife made facemask out of old (current logo) t shirts. I was told that I'm not allowed to use them in the store. Yet my coworker has homemade one with other companies logos. Hu? Verizon brand standards people are worried about Verizon logos on... — read more 

So is everyone working from home now or are their folks still waiting to be assigned??

Can I continue to work from home and not go back to the retail store? My mailman said that this thing could go on for 18 months and without a corona shot it is extremely risky working in a retail store. I have a 15,17 and 24 year old living at home... — read more 

Any store that has been temporarily closed has been ordered to clean out all of the inventory either send it back to crtc or to other local stores that are open. The safe should also be cleared out. A district manager said clean it out like you're... — read more 

There needs to be NO exception for a customer (employees too quite factually) to enter a store. NO managers exceptions. The customer can wrap a tshirt around their face. NO MANAGER EXCEPTIONS. I’ve got a family!!