So only 24 and 32 hour position are available. They can work you 39 hours if they choose, a week, every week. BUTTT if they do, you only get commission based off your 32 or 24 hours plus if you are 24 hours you have to pay more for your benefits... — read more
What would it take to put up a Strong Lawsuit against Verizon?
We all know the facts, we all know the corruption level, we all know who is doing it & all know it but keeping quiet. Call me a Union Rant or whatever!! What “ELSE” do we have to lose NOW? They’ve already screwed us multiple number of times & all... — read more
Severance Package Roll call
Honestly though how many would take it ? I work in a larger store on the west coast and we have 9 reps total. We all have talked about this topic for the last year and everyone seems to know what they would do. Keep in mind this is a mostly... — read more
How many times a day do you deal with tantrums?
Post you Stories!!! Today a tool bag customer placed and in store pick up, entered the store, we validated their information, gave them the set up guide and iCloud restore info, “have a nice day” Then he proceeded to transform into a WHOLE... — read more
How much sacrifice would customers bear?
Their will be corporate stores for a while, but they definitely have a plan to convert more to indirect. Verizon make WaaaY too much money off indirects. Verizon is in the business of profit and increasing revenue. Changing to indirect accomplish... — read more
Verizon Corp stores being converted to Indirect!!
Confirmed!! Starting September
When was the last time a new corporate location was opened ?
Throughout the years Verizon has opened and closed corporate stores. I’m not exactly sure when the last time a new corporate location opened but want to say it was about 3 years ago in NY. This would be another clue to Verizon permanently... — read more
Contribution report training
Anyone notice how the comment section was disabled for this with the latest training . You spoke we listened ......ummm no you didn’t please let us comment on the d-mb report. Can you imagine our success is determined by a cell phone strength signal... — read more
What is their motive for this?
As for 10 to 8 shifts and 11 to 5 on Sundays, I'm most interested in how they think it's sustainable and where they see any benefit? Since very few (almost none) people will come to the store after 7, I wonder why they made this decision? My opinion... — read more
Tell me I’m wrong…
So Verizon rolls out one team. Why? So that when stores go indirect they are under the same leadership. Verizon intentionally makes retail uncomfortable and removes all personal sales incentives. Why? Because tenured reps would quit which lowers... — read more
401k Deferred Deposit Delayed after Dividend payed out
So if any class of people were to notice that there off cycle checks like commissions. And lined up actual deposit into ones 401k while the delay is small individually. It adds up to a self dealing fiduciary thought institutionally. If you... — read more
If the schedule changes are true
If the posts below about new store hours are true, I’m willing to bet it’s in retaliation for the pulse survey results. They can’t handle criticism no matter how constructive it is. Verizon’s leadership should be replaced with the part timers they... — read more
Verizon going to be 100% indirect
Anybody else hear that stores are going to be turned over to indirect in the next 30-60 days?
This company destroys self-respect
It seems to me that a lot of people would like to get out of here but never muster the courage because they have suffered for many years of subtle manipulation and no longer believe in their own abilities. I know a lot of people who started looking... — read more
Open Sundays
If your store was closed on Sundays, it will no longer be. Stores will be uniform open M to Sat 11 to 8 and Sundays 11 to 5 nationwide
Closed Sundays
If you were closed on Sundays, you wont be anymore. All stores going to 10 to 8 shifts and 11 to 5 on Sundays. This will be nationwide
Lifting masks talktrack - is it even HIPPA compliant?
So as everyone seemingly already knows.. Masks in retail are going away as long as you've been fully vaccinated. This doesn't bother me. Whatever. The talk track we've been instructed to use just barely skirts the line it HIPPA and I'm frankly... — read more
Mask Mandate for Verizon gone if your state/county allow it
This is 100% true! Must be fully vaccinated and outside of the 14 day incubation period. Watch up to speed if you don’t believe me.
Separation package for upper leadership
We all know it’s been a crazy last 400 days, well those of us that actually RTO everyday do at least. While they basked in the sun we saw our hazard pay get sunset. While they virtue signaled and manipulated stock prices we had our hands tied. The... — read more
SMB Cold calls
Okay so theyre going to force us to do cold calls to businesses because smb numbers are down? Maybe if someone can get their head out of their a-s and fix B360 so that it doesnt take 4 fu----g hours to process a simple transaction that i barely make... — read more
Experience with training replacements?
Honestly, I would love to get a chance to train my replacements, because I would be very happy to get a package and go. I do remember, however, the experience of my colleague who was shocked with the amount of disinterest in the job of the person he... — read more
New CDC guidelines
How much longer is Verizon going to remain silent about the new CDC guidelines and let us take these masks off!! Every customer that comes in asks the same thing.
Dear Verizon
Dear Verizon. You lied to me once too often. I thought we were in a mutually beneficial relationship but have found out that you only think about yourself. I give you my all daily and you ignore my good deeds and criticize everything I do. I... — read more
Insulting Schedule Verdict
Well...for those of you whom read the other 2 posts, here's the conclusion. I was informed that the company's stance on part timers whether new hires or existing part timers, if you work either the 32 or 24 hr slot, you have to AVERAGE 24 or 32 hrs... — read more
Durham Maine
Want to hear a real good story ? On February the 16 th it was announced that Birkshire Hathaway had anonymously been purchasing Verizon. On February the 17th the stock rose close to 2.18 roughly. 3 famous people were born on February 17th .. — read more
Mid year reviews Hr
Was told mid year review could be changed After e signature. That it happened a lot is that a common thing or is that a made up thing by hr covering themselves. Just wondering. Oh yea I also still own at or about $500,000 in company stock so... — read more
Stores Closing reopening as indirect starting Sept 1st
I was told by a very reliable source that many stores are hiring part timers for the summer so that come Sept 1st many corporate store will change hands to agents. The corporate reps will have a chance to apply to the retailer about 2 weeks prior to... — read more
Insulting Schedule Follow Up
For those of you whom have seen my previous post, I received a response to my email with my screenshot of policy stating that as a part time SS I would work "up to 24 hour" he countered by saying it states "Generally" so due to that phrasing if... — read more
Complaint already filed regarding those 1,000 PT jobs available
Verizon leadership made a major blunder when commenting about those 1,000 jobs becoming available. Apparently they are making it quite clear only young gamer types should apply. You can’t make this stuff up. Yes Verizon we already know you age... — read more
Hm
I think when I leave the company I will send out a mass email to every employee possible with a detailed experience of just how fu----g terrible this company is and how terrible our executive leadership has become. I cannot believe some of y’all... — read more
Potential New Specialists
If you are thinking about applying for one of the newly 1000 jobs available. Don’t do it. It’s a scam they will only lay you off in a few months to a year. This is just a smoke screen to try to reduce fallout from the horrible working conditions. And... — read more
Verizon The New Sprint
Verizon 2.0 is really the new Sprint. Before Verizon I worked at Sprint at its peak and I left when it went downhill. They got rid of all the Assistant Managers, made us all key holders, GMs sometimes covered 3+ stores, reduced compensation, and we... — read more
Mandatory Voluntary Survey
I love how we have a voluntary survey that’s mandatory. Like any other survey, if people aren’t eager to take it that means they have nothing good to say. Or they just don’t care. How about release a survey and let whoever wants to take it, simply... — read more
Insulting Scheduling
I had to confront my GM because of some questionable scheduling practices. I was a full time (40Hr) SS and decided for a plethora of reasons to take on being a part time (24hr) SS. He has me scheduled for 34 hours due to "Business Needs" aka... — read more
Are surveys really anonymous??
We're gonna find out, I just threw it all out there, I'm sick of being treated as a POS because I work in retail. This used to be a job that I enjoyed, I was proud to work for this company, but slowly over the last several years stress has gone way... — read more
Sloppy Scheduling
I was a full time employee and for a plethora of reasons decided to drop to part time. As part of me stepping down, my payout was reduced and my "bonus pay" as a Spanish speaker was reduced from 3,000 a year to 1,800 a year (I went from 40 hours to... — read more
If you quit mid month?
If you quit mid month or partway into a month and you have sales, what happens to your commissions? Do you get prorated, all or nothing of the "team commission"?
Threatened to quit
After almost a year of being micromanaged to a point of harassment I had to threaten to quit just to get one of my managers off my back. He was an absolute nightmare. I’ve been here long enough to know exactly what I’m doing. I don’t need to be given... — read more
Talent acquisition is now Token acquisition
Our leadership is completely brain dead. They are all con artist. Funny how many of them bought stocks in early March then dumped them a few days ago. I refuse to virtue signal and cheerlead with the id--ts. If That man-child mouthpiece gets approved... — read more