I should have never taken this job! Management does nothing but lie to your face and they think you are not intelligent enough to see through the entire BS. People don’t get promoted based on merit, but rather on their connections - its freaking... — read more 

I do not work for a Union. I know that retail people seem very unhappy with their jobs right now. If you are against a union that what do you have going for you currently?

I gave notice because there really is no point in working here anymore and losing my nerves, almost for nothing. I have a feeling that time is running slower. How will I endure it for a few more days here I do not know. After you gave notice did you... — read more 

Good luck everyone on the longer stores hours and no or less staff then the previous month. What do you think the next, “we heard your voice” email will be about? Clearly they always act like it something revolutionary and they are bending over... — read more 

Customer : “gives a number “ Me : is that a Verizon phone number ? Customer : oh you want my cell phone number? Me 😐

It’s unprofessional, but I believe there are a lot of people who want to leave all of this without giving any notice. I even saw on one of the threads below that someone is advising a person to leave without giving a notice. I would never do that, in... — read more 

Verizon needs to completely rework how they view and train middle management. In the stores I’ve been involved in there is a complete misunderstanding by our highly overpaid store leaders as to how to lead and how to be a productive member of a team... — read more 

Recently I heard some info about Verizon being in talks with a national retail chain. Apparently they are looking into putting in store pick up type kiosks in the stores. It also has something to do with the take over of Tracphone. The kiosk/counter... — read more 

Man crazy I went to my local Verizon and it was closed... On a Tuesday? Wtf

Man Monday morning 8am hit and bo-m here come the corporate shills.

The new normal at Verizon is keeping the staff low and proving that things can be done with less head count. It comes with a price but in the long term it’s what Verizon wants. I was never for a union but now I want to get involved with one simply... — read more 

If you are so unhappy, here is a novel idea. Instead of spending your time posting on this site, fill out an application and go work somewhere else. You can make more money elsewhere. Do it. They will hire you on the spot. Don't even give Verizon... — read more 

I'm getting tired of people trying to convince others that what's best for them is also best for everybody else. Quit, don't quit, unionize, don't unionize...and it goes on and on. If you want to quit, then do it. If you don't want to unionize, then... — read more 

Our greatest need is more people. We are losing reps faster than we can hire. Can we please stop this part time nonsense.

Can you believe it, my store is opening on Mondays. Who is running this business?

If we all go union then they can start selling those stores off so we can get severance and unemployment.

Not a union employee here. I've been in a few different unions, though. I'm ready. I'm done with this $h!t. I'm pretty sure a few others in my store are, too. I want to unionize because of the actions from the top. Not because of my immediate... — read more 

So we’re getting overworked and people are dropping like flies and Verizon does a company wide initiative to open EVERY store on Sunday…. Lol bye Verizon

Quit and find another job. Lots of job openings out there and the Fox news myth about unemployment is crumbling. It's an employee job market take advantage.

Just want to thank Verizon for declaring dividends and any stock owned by end of business on 07/07/2021 receives a payment of .6275 per share. The EX date is 07/08/2021 that just tells the well informed you do not receive the dividend if you buy... — read more 

Those at the top never admit their mistakes and take no responsibility for their actions. That is why it is more important for them to maintain the apparent illusion that everything is under control and satisfy their ego, instead of leading tangible... — read more 

What’s funny is we have been told additional help is coming within a month or so. So yeah by the time the newbies arrive a few reps will be leaving so its back to square one. It will be even worse because replacing a seasoned rep with a newbie is a... — read more 

Verizon please do us all another brilliant favor and let the customers call back into the retail stores. Everything is back to normal and we have plenty of staff to field all the calls. * You know it’s coming right ? They don’t care about us. — read more 

Got let go after 16+ years here in Southern California back in February. Took my severance and I was in fear because Verizon was all that I knew. Got hired by Att’s IHX position and I couldn’t be happier months in. Company car 4 weeks vacation 8-5... — read more 

Good news everyone. There will now be only 1-2 reps on the floor at a majority of stores now. At any given time you could walk into a Verizon and more than likely one person will be there to help you. GL

How do people learn their jobs? There is barely any training, zero mentoring, and getting somebody to talk to you, including your own manager, takes an Act of Congress. What kind of leadership doesn't even try to make sure the new people know what... — read more 

Sure there are stores where certain questions ranked lower then the company average but overall the survey scores were good. Why ? If everything is soooooo miserable working in the stores these days why weren’t the scores a lot lower to reflect that... — read more 

It has been noticed that GMs as directed by their Area Managers, are basically grouping the experienced & tenured reps (obviously who know the past, present etc & how stuff runs in the company at every level) are all kept in one store based on... — read more 

Anyone else skeptical about these title changes. GM to Manager and SM to Assistant manager. I’ve tried the title out during an escalation and the first thing the customer said was, “can I speak to THE MANAGER, not the assist.” We made it work but the... — read more 

Over worked, under staffed - hold on help is coming- have you seen the caliber of help, it’s laughable. And let’s not forget favoritism high quotas for slow locations and low for the kiss as--s with major traffic. My gm is already 2 feet out the door... — read more 

I don’t know, but I’m pretty sure that’s not among their priorities. It is as if they don't recognize the value of reinvesting, and without that there is no continued growth and success. Maybe it’s because they don’t have a strategy and vision at... — read more 

Clueless Verizon and surveys. I got a survey about 90 days after quitting the company (best thing I have ever done). The questions and mostly the answers listed to select from were comical. System issues listed. If you would like you can... — read more 

I know in my district you can hang it up trying to get promoted unless you are a straight up “yes” man. East Texas has some of the worst leadership I have ever seen. They have moved people they didn’t like so that they wouldn’t have to lose some... — read more 

I think they made the systems worse so you take more time with the customer. I often think about this. Are they actually doing all this intentionally? It is not possible that they do not realize the problems we have with the system. I... — read more 

I left my old job because of the higher pay here. A few years down the line and I'd take my old job back in a second if there was a possibility. I didn't realize until now how much a positive work environment and normal supervisor mean in keeping you... — read more 

If anyone were to look and see that on June 2nd it was declared that for every share of Verizon would be paid .6275 per share owned. The EX date is is 07/08/2021. What does this mean well it means the stock is traded after the dividend. To get... — read more 

He is not happy with just destroying the livelihoods of tens of thousands of employees at Verizon. He was recently appointed to the Board of Directors for Blackrock Inc, who is the biggest shareholder for Synchrony bank… who our credit card goes... — read more 

Nothing works! Can’t do a sim swap, can’t add new lines, can’t do feature changes, can’t get the scheduling right. Can we all just take a strike? This is a complete set up. How are we supposed to get good RIS scores with a system that makes us... — read more 

Yet another non commisionable thing we are told to sell for fear of losing our jobs. I will refuse to sell anything I don't get commission for. Why sell something that will just line Han's pocket since he's in bed with synchrony bank. This goes for... — read more