There are tactics being followed to harass or unnecessarily write up “Tenured Reps” to get rid of them & hire fresh new “Young” staff that too part time. It’s all happening here in “Arizona State”. That should ring a couple of bells and somewhere... — read more 

Pour one out.

How is it even legal to break down management payment by the hour and then turn around and pay them half time for any hours over 40 hours??? That's so sh---y that they're asking their managers to work multiple stores sometimes over 40 hrs per week... — read more 

Here in ET we are being told just suck it up and comply. Be nice to people or you’re out. Sell all the stuff, but don’t slam (or get caught slamming). Do this all while being undermanned or get out. Seems like a good plan( if we were making... — read more 

My job is to not make you look good to your boss!! I come in to make a paycheck for me And my family, not to hit a stupid metric that your director put you in charge of Stop micro managing us to death and stop with your stupid scare tactics… — read more 

Uhmmmm vestberg got fired from Sony erricson for shady business practices namely bribes to foreign countries. They pay 5 billion in fines to usa for it. Now hanz squared off with his people and got them there money back and then some shadyyyyyyyyy... — read more 

We all know it's coming. The systems constantly not working, other departments like tech, pact etc... outsourced. Call routing issues. Customers having to jump through hoops to reach someone and then being forced to do self serve. We are told they... — read more 

The leadership prematurely gave customers full access back into understaffed stores now they will have to back peddle because the almighty covid is back. The restrictions are coming back to a state near you !

Let’s actually see what responses come through as it goes along. This can be our own pulse survey here. Hopefully it can go public as well!! Hans & KB are planning their Golden Parachutes and all we’re doing is WATCHING!! This used to be a wonderful... — read more 

It's in the name and it's a ticking time bo-b. Short the stock.

Has anybody else had their GM call their friends/family up to come in and add esim “ghost lines” to their account to hit quota? Our store has been horrendously slow as of the past few months, and instead of our management going to bat for us... — read more 

Please explain to me how the **** running a store with 2 staff is safe. What if you have to use the bathroom? What if you need something from the inventory room? What if? What if? What if? It's unfortunate that it will take something horrible to... — read more 

After working here for a long time without taking breaks and thus allowing Verizon to exhaust me both mentally and physically, I started sending applications and got a new job in record time, long before I had hoped. I don't understand now why I... — read more 

Years ago, we all signed up for the role of “solution specialist” with a specific set of responsibilities, mainly to sell. Recently they have been grooming us all to be “key-holders” to handle a large portion of managerial responsibilities. We all... — read more 

I was in the Tennessee market until 2 weeks ago. I was a rep with verizon for a long time. Our store used to run top in the nation just 4 years ago. With new management in place and how Verizon has got so bad over the last 3 years that our store... — read more 

We’ve maintained above 90% until we got new hires. Both of our new hires have consistently got 4 surveys back to back ALL 3’s and 4’s. Who does this fall on? Poor training from trainers? Management? The reason I can’t accept responsibility as a... — read more 

I hear this company really knows how to sell phones way better than corporate stores. I hear they pay way better too. How about that ?

My store has 4 openings but no one applying. Other retail stores are the same way. It's not just Verizon. When is this going to change.

You know why it's called B360? Because each transaction takes 360 minutes!

I work in Northern Connecticut and would like information regarding the union. Online CWA has a website but then only way to contact someone is to fill out a form and someone locally will contact me back. I don’t want that I would rather call and... — read more 

I keep watching these boards to see how, if anything has changed since I was laid off a few years back. As a current unionized AT&T employee, I can say without any hesitation that VZW reps NEED a union. I used to think it was goofy, and unnecessary... — read more 

If we compare Verizon to a rent controlled apartment building, their treatment of their employees would be strangely familiar to the way that slumlord landlord treat people they want out of the apartment. They make it miserable to stay, turn off... — read more 

Hey did all of you V teamers get car millage payouts from March to December last year? I know I did how cool is that ? Thanks Verizon !!!

I had a customer over the weekend who is a well know local reporter. They started to ask me about the lack of staff, slow service ,system issues and also asked if I was aware of the article from a few months by Chris Matyszczyk. I said I was. She is... — read more 

We have corporate stores hiring temp agents at rock bottom wages with people who want to do the job surprising less than we do in the retail environment, that's a feat. Imagine being so worthless at making an effort to hire talent that you'd rather... — read more 

Since the internet trolls and keyboard warriors and big brother will see this. How about we all sign up for the other big red and watch how fast pos and other change. At this point there aint nothing to lose. Its only getting worse by the day.

The great part experiment is over! We again will be hiring full time as a company. Verizon admits defeat! Now fire the damn genius that thought this plan would work. They have cost this company so many lost customers, employees and so much... — read more 

just wondering if anyone’s selling business still w b360 and team sales? yes no?

When I have a 4-5 line SMB port waiting for hours to sign up for verizon service, would you like me to keep them waiting while I struggle with Business 360? Would you like me to just submit a trouble ticket and have them come back? Would you like me... — read more 

The POS Ipads. The BPK kiosk my flow reps managers Business 360 Our POS system. There is many more to add to the list. Just to name a few. What you guys got?

They dont need a poll. I think the higher ups in this company know pretty well that no one in retail is happy working for them right now. They dont care. They never cared. Someone wrote this and it would be expected that those at the top even... — read more 

if there are any employees that received off cycle paychecks in the last few years. check the date of deposits do they match vs when the deduction was taken? Also a wonder, the deposit occurs after the dividend is paid too. strange?

Direct words from our Director...We are in a Budget Crisis, Halt on spending without director approval. Someone is trying to protect their bonus... Our days our numbered.

The company needs to do a store poll . The question should be : If you were offered a severance package to leave Verizon : I would strongly consider it No I would stay Yes I’m out This would be all the feedback they need to see how... — read more 

Does anyone actually know where to send letters to Board of Directors for Verizon? Secondly where in the he-l is the union talk? There's so many disgruntled people is it time to get that going again?

I don’t see anything about telesales are they all outsourced now lol

Systems are garbage and KB’s IG response is about amazing visits in the field and recording the classic “We see you, we hear you” videos in Basking Ridge. The systems are an embarrassment and where your focus should be KB, not your classic camera... — read more 

Several months ago someone on this site mentioned that Verizon needed to hire door greeters because that’s all managers were doing and it was counterproductive to helping the sales reps. I remember talking about this on a call with a director and DM... — read more 

Hans is not happy with just destroying the livelihoods of tens of thousands of employees at Verizon. He has to take it one step further to ensure it’s the most corrupt leadership possible. He was recently appointed to the Board of Directors for... — read more 

If I read “I wasn’t able to go to lunch” one more d*mn time 😂 BRUH! I DONT EVEN ASK THE MANAGERS to take a lunch, I INFORM THEM. IDGAF if we’re 20 deep in the queue. You DO NOT HAVE TO ASK. We’re not children here. Look at your schedule and take... — read more