Of course the retail vax mandate isn’t going into effect until after the holiday season. Verizon can’t afford a massive push back and refusal from employees when they can barely staff stores as is. Its obvious the end goal is work us to death during... — read more
Stand Together or Double Your Work
Regardless of how you feel about the vax, everyone needs to take a stand together on this topic. If the unvaxed are placed on unpaid leave or terminated, the vaxed will have to pick up the extra workload. Do you think they will actually give you a... — read more
Is this the most depressing pre-holiday time?
I remember many holiday seasons in this company, but it seems to me that this year's pre-holiday season is the gloomiest. It seems even less optimistic than last year? I plan to give notice soon.
Verizon Vax Mandates
Anyone have any insight as to what the “accommodations” would be for religious or medical exemption? I suspect that it will be WFH customer service.. will they decrease pay if that’s the case? Does indirect have to get the Jab?!
Door Greeters & New Hires
Our door greeter makes around $20-$23/hour. He’s awesome btw. Doesn’t let ANY bs into the store unless it’s a new line or someone trying to spend $$ But some of our reps that have been working for Verizon for a couple years are a little salty... — read more
The Verification Form... Let's Discuss
What are the follow-up forms and what are they requiring once we make our initial selection and hit submit?
What is Verizon’s game plan for holiday retail rush ? ...seriously
If you work in a retail store you already know how help is stretched thin. Reps and managers have been leaving and new hires are slim pickens to fill those slots. What kind of provisions is Verizon making for the next few months for those of us who... — read more
Mass Exodus?
I know at least a few people if not more are quitting soon at hour store due to hours, team commission, rude customers all day etc. Anyone else seeing this? If this happens everywhere it is really going to hurt Verizon right before holiday season
Hold Sr. Managers accountable.
Did you know that Network Assurance Sr. Managers with bonus average about $150.00.00 per year. If your manager is a lazy uninvolved work from home, no technical expertise individual, the time has come to make them pull their weight. Living on... — read more
RIF's and Vaccination terminations
If you get terminated for your vaccination status or are part of a RIF just realize that if Hans get fired he receives a 40 million dollar... — read more
More stores going union!
Just got off a panic call. 6 Texas locations and 5 North Carolina locations will be unionized starting next month!! Upper management is panicking over this. How many more stores will go union??!?! They are apparently spilling the beans in writing... — read more
Work from Homers with side jobs.
Work at home employees are being tracked. If you have been doing a side job and double dipping, the powers to be are probably already aware. It's that time of year again and you will not receive a RIF package. Why would they start looking at you?... — read more
September Quota Adjustment
Any of you received the quota adjustment for Septembers lack luster numbers?
Pivot Award
Verizon and Hans won the pivot award for best covid response... (We shifted store reps to home based jobs) now we should win the Razzie award for worst response to get the stores back up to speed.
They Won't fire you stand strong
They have been very careful with their language. Your job MAY be in jeopardy or your job COULD be in jeopardy. Verizon has not and will not say they WILL TERMINATE you. I wonder why that is? Let's see it in black and white Verizon.
Anyone think Verizon is looking to sell?
With everything coming down the pipe in all the departments. Staffing cuts to insane lows, additional work load, department consolidations, and additional spending cuts. Anyone feel that Verizon is positioning the company to sell? The current... — read more
Pay increase needed
Is Verizon going to do anything about increasing pay? With the yearly pay increases of 2 to 3%, we're losing purchasing power each year. Also, who wants to bet that "corporate" and "network" gets another 100%+ STI while all other workers get less... — read more
Network Assurance head count cut target
A couple of frustrated managers have been sharing with their direct reports that the directors have been given the number of people they have to RIF from their teams. It is a small number, from a large pool of people, but the choice is theirs and... — read more
Retail vaccination after the selling season
I love how retail doesn’t have to provide vaccination until after the largest most profitable selling season, all under the guise of “potential osha rules”. How stupid do they think we are, or better yet, how stupid are we? Let’s bust our as--s... — read more
Could we get some more fake tears please
I would like to see our fearless leader address the troops and show his genuine concern for mandating the vaccine. How the V-Team is so genuinely concerned about its employees health that it had to be done. Not the fear of Brandon and loss of... — read more
Will Verizon get it right?
There are a lot of negative comments from people about VZW and 5G.
Covid-19 shot
Ha. Verizon is trying to force us to get the vaccine. It's big time illegal. Let the lawsuits begin
Mandate
Well it’s what some of us were waiting for! Information on the mandate. Looks like wireless has time to get their religious/medical exemptions in! Stand strong
Vaccine mandated
Verizon now mandating the vaccine
Visible Hack
https://www.theverge.com/2021/10/12/22723587/verizon-visible-cell-network-potential-hack-data-breach-phone-sales Anyone know anything about this?
wireless reorganization coming
Reorganization coming to better support 5G operations. - Craft technicians for Capital budget, construction and installation - Craft technicians for bucket truck and Verizon owed fiber maintenance/installation. - Regionally organized Craft... — read more
Manager doesn't want to know.
Network manager doesn't want to discuss any technical details. Actually believes they only manage on paper, no need for details. Anyone else have a manager like this?
I don’t feel bad because I'm failing to keep up with metrics
I don’t know how others succeed, but I'm failing at keeping up with metrics. I used to feel bad about it, but now I don't feel so bad at all because I know the problem is not in me. Moreover, I am convinced that these metrics are even more... — read more
What is the highest commission check you have made since team commish started ? ( reps only )
The highest one we made was 1500 but most are 800-1100. Since team commission we have also only made quota ( new lines and sales dollars ) 3 times. Virtually everything we do sales wise never contributes to our commission checks. I’ve told this to... — read more
Wait upgrade deactivations go against our new line quota ? WTF
I was looking at last months commission numbers and found an anomaly. As a store we had 14 deacts. I researched and found that 4 of the deacts were upgrades. So we don’t get paid on upgrades but if they deact they go against out new line quota.? What... — read more
PLEASE! Make it make SENSE.
Are any other stores being forced to do cold calls daily? They want our store to do like 400 calls to people that DONT EVEN LIVE IN OUR STATE 😂 AND that’s being tracked through salesforce. We’re already running below staff and they want us to come... — read more
Numbers and Metrics
These so called metrics and numbers are worse than ever, we track everything!! Why the F are we tracking how many customers are 30 month payments? Thats as bad as touchless Can a DM come on here and explain why there are so many metrics?
Will they even be able to make cuts?
If it turns out that there is truth in rumors about cutting a lot of people, then it will be the final nail in the coffin of this company. I don’t know anyone who doesn’t do a double or triple workload because we’re chronically understaffed. I can’t... — read more
Anyone else hear this rumor?
Rumor has it that Verizon has set a goal to cut its work force from 130,000 employees to 100,000. I have heard this from managers and peers. Can anyone confirm it?
Any chance of Network Assurance layoffs end of year?
Is there any chance of any Network Assurance lay offs by end of year? I would love to take a package and go!
Recruiter are getting let go Q1
VZW recruiter are going to be let go Q1. HR will be outsourcing recruitment to a 3rd party. Employees will receive up to 8 weeks of pay x the years with the company & 6 mos benefits. Hold on if you can… especially if you years with company.
Quotes?
Is everyone doing quotes with growth item, protection and get more? Out distract is requiring us to do it with every customer if not you can get documented and get fired for it just got the huddle this morning about it. Pretty sure we just took a... — read more
Question regarding stores that have closed due to covid post
“@2mhg+1d39NhDa 100% facts. Abusers and unvaxxed is putting it mildly. I work for HR in the Northeast and we have three stores under the radar for being shut down multiple times since covid. The stores are in central Connecticut , western... — read more
System issues
I don't know how much time you waste every day just because of system issues that this company can't solve, but I not only lose a lot of time every day, but I lose lose patience to work here. It would be interesting to know how much money this... — read more
Careful if you go the extra mile!
Once you agree to do a bunch of work for free, you will always be the one doing it in the future. I agreed to help out and do a lot of extra work after some colleagues left and the deadline approached. After that, I am now expected to always do so... — read more