As title states, as a mutual company...it is owned by the Policyholders. Not stockholders. Not board members. For those that are current policyholders at the time of next election meeting, how many votes would there need to be in order to over-ride... — read more
Caring is not a captured Metric! Get over it!
Long Term State Farm employees were living in a bubble. It isn't how the corporate world works. I don't like it...you don't like it....but it is what it is! Complaining here thinking someone is listening is foolish. I'm sure they are monitoring this... — read more
Dictator Farm
Companies becoming so dictatorial it’s disgusting actually. Now they’re restricting agents from putting cell phones on business cards and not allowing agents or team members to send texts from anything but SFConnect for business. Is that even legal... — read more
ECRM 2.0 - WTF
This platform is atrocious. It simply does not work for what we do here at State Farm. How many millions of dollars did we spend on this garbage? I’m in agency and it is obvious this ECRM debacle was not tested for what we do in the agents office... — read more
PLAYING WITH THE NUMBERS
Any other office out there besides Florida and Texas is management making you “skew” the numbers? Everyday, we come in, there is a new email.. don’t touch this... don’t touch that... you cant do your calendars... do not complete a same day task... — read more
So.....employees are important?
This year the message from auto company management in Corporate seems to be, "employees have always been important". If correct, why were 13,000 employees let go last year? Why are 6 offices closing on August 31, 2019? Which is it? Do employees... — read more
SFBank
Well, it appears the SFB plane is taxiing down to the runway. I had a friend reach out regarding a contract to oversee the M&A activity on a bank. The description of deposits and loan portfolios as well as some other nuggets describe SFB to a T... — read more
Learning the Lesson
Heard from a friend who is still stuck in the hell that is Systems that The Farm is learning a hard lesson about dumping thousands of experienced staff in favor of a bunch of snot-nosed think-they-know-everything millennial wannabes.
Business Lines
Just found Business Lines is going through an approved transition plan with severance approved for those impacted. Basically they looked at some territories and eliminated some where they decided they had too many or they no longer wanted a Business... — read more
accountability in the boc
what has happened to accountability? we have people completing 10 tasks by 12 or 1 and instead of something being addressed with those staff, their work is being assigned to others in the team. the atmosphere is toxic and those that do really work... — read more
Proximity estimators
Has work started drying up all over the country for proximity appraisers? In my area people are fighting for work and management is pushing proximity to do v supp. Which is just setting us up to be offered an in house position in one of the hubs or... — read more
Town Hall
I read in one of the posts there is going to be a Town Hall in May......is it true and what could they possibly say to lift moral.
Novice CEO - every mistake in the book
Tippy red stockings used gaslighting and manipulation to gain control. Now that he has it the culture is poisoned with a sense that this behavior is acceptable. Beyond his inability to lead outside of what can be measured his concept of large staff... — read more
JDPower
The Farm tanked in the latest JD Power survey!!! Hold on to your hats, fellow claims folks. Tippy is going to blame us and make our lives Hell!!!
Retiree Assist Program
0 Just Curious, I came back and worked for SF temporarily in 2017 after Hurricane Harvey and Irma. It was under a program called The Retiree Assist Program. Retirees were brought to Winter Haven and Jacksonville and utilized for approximately 2... — read more
Estimatics.....
What's going on in Estimatics? Footprint in proximity lessened further? Retirees being replaced?
Are people being fired in your area for performance issues?
Just curious, because someone was fired in my area for performance reasons and I can't remember the last time that happened. People can joke about dead-weight slackers, but it appears to me that there has been a fundamental mind shift and people are... — read more
Top 100 places to work
Surely I thought State Farm would make the top 100 fortune companies to work for!!! Better check the top 500 https://www.greatplacetowork.com/best-workplaces/100-best/2018
This is a complete Travesty
Shangri-La is over!
Cocordville
Concordville S---s! I cant wait till this place closes and a mall is build! Shut it down!!!!
Bham Office
A lot of rumors company-wide suggest the Bham office is on the shortlist and can expect an announcement this year. Can anyone confirm this? The building is basically half-empty so it wouldn't be a surprise. Morale is in the toilet and a lot of people... — read more
Accelerating Tailspin
Goodbye, State Farm.
Conteversial Post
I have been to 2 companies,previously before joining State Farm that have some changes. The first company I was with made a series of changes, but when the changes started to hurt the company brand, they cancelled the changes and took a hard look to... — read more
Enterprise Announcement
Rumor is an Enterprise announcement is coming 2/11 - 2/13. Anyone hearing the same thing? Accelerating office closings?
CS finding Verint QM (Quality Monitoring) components running on my workstation
I'm a Claim Specialist, and discovered WCapW32.exe is suddenly running actively on my workstation. My understanding is that the QM components of Verint are broadly active in para-professional call centers only. So does anyone know if this changed? I... — read more
Proximity appraisers
How is the mood of proximity appraisers across the country? I know SF is working constantly to eliminate the positions and at the same time putting everyone against each other with weekly metrics reports that only encourage high volume not quality... — read more
Where is State Farm headed?
Where do you see us five years from now? If you were to be a new employee, would you stick around or look somewhere else?
Outsourced Investment Department
Chatter of this being assessed is increasing. Any insight?
Hubs
I heard they over extended themselves with these hubs in trying to attract millennials.........I think they were short sighted, who idea were the hubs
The Farm lost in court
http://www.philly.com/business/state-farm-homeowners-insurance-plumbing-leak-20190130.html?outputType=amp
Is unethical claim handling still happening?
Here is my brief background. I used to work at State Farm at a claims operation center. I worked in injury for a year. I worked for the company for nine years. I do have family members that work at State Farm. I quit working at State Farm for the... — read more
Check in - how is it going?
How is everyone doing? Current working conditions? When does your area shut down? Your plans? I’ve been gone for awhile but feel for those left behind. Is it still so intense in Claims? Points? Pending?
#FreeWaterCups2019
I see a lot of people on here forgetting the real issues facing employees at SF. Late 2017 free water cups in the corporate cafe were discontinued, and replaced with an overpriced alternative lacking the quality of the cups of the past. It’s a new... — read more
Offer from SF, what would you do?
Background: I worked for the Farm for about 10 years, and left voluntarily almost 4 years ago. Headhunter found me, i interviewed, and have an offer. Would be about 20% bump in total comp. would require a long commute and eventual relocation assuming... — read more
Repost
Restructuring at State Farm seems to has left a similar good old boy and way way many new Technology Managers who really other than micromanage and treat the analysts and support like high schoolers or a basketball team member. Maybe its their... — read more
When I saw the insane number of contractors...
When I saw the insane number of contractors being onboarded I knew it had zero chance of working. So many were brought in a new category for logging time called "Waiting for Work" was invented. They also caused BloNo school administrators headaches... — read more
Just putting this out here: State Farm cutting Illinois auto rates for second straight year
https://www.chicagobusiness.com/insurance/state-farm-cutting-illinois-auto-rates-second-straight-year Wonder what this means for everybody? The company struggling?
Metrics has destroyed this company
SF traded quality service and experience for metrics set up for factory work and the company and its customers are paying a high price.