Our manager just raised our quota again, like we’ve got unlimited hours in the day. I’m pretty sure he thinks he’s boosting performance, but all he’s really doing is making it impossible to provide decent service. Can he even do that? I know for a fact this isn’t a company-wide change, and it’s not the first time he’s pulled this stunt.
Posts mentioning hashtag #service
Below are all the posts — topics as well as replies — that mention the hashtag #service.
Mention #service in your post to continue the discussion!
FIG
We are a current FIG client, and while the volume of recent comments and the decline in stock price are concerning, they are unfortunately not surprising. Our experience with Fiserv’s service and support has been extremely disappointing—among the worst we’ve encountered. The products offered are outdated and lack the functionality and efficiency that competitors in the market provide. Based on our conversations with Fiserv clients, there appears to be a widespread eagerness to transition away from Fiserv, which is truly unfortunate but probably the best option.
Service @ Allstate
Who leads the Service and claims organization at Allstate?
Verizon totally su-ks
Working for this company is absolute he-l. When working in tech you are still expected to sell sell sell. 99% of our continued training is nothing but sales soft skills. The only thing this company cares about is "adding phone lines" if someone has already been escalated up to multiple levels of tech support they don't want to hear about plans or perks or upgrades. The amount of work they expect agents to be able to do is completely outside of reality. There are so many service related issues that can not be resolved by anyone.
“Redeployment Services”
Any of y’all that got canned because of location strategy, like me, get an email from a recruiter in the Redeployment Services group? Never heard of them and have no idea what they are wanting from me. Anyone have any experience with that group? Thanks
Loffler takes over all xerox service and covering SMB sales in midwest
https://www.prnewswire.com/news-releases/loffler-companies-expands-partnership-with-xerox-to-lead-service-and-sales-coverage-across-the-upper-midwest-302573910.html
"Loffler will take on full responsibility for servicing all existing Xerox direct customers while also assuming sales coverage for SMB clients across Nebraska, North Dakota, South Dakota, and Minnesota."
Just the start.
LHH Outplacement Service
For those in US impacted by layoff and utilizing LHH Outplacement services, how is the service? Any good?