Anyone else see a uptick in HR supported write ups in retail? Seems like they are trying to set people up to be easy layoff targets.

Make sure you are tracking and calculating down to the penny for your sales bucket in commission. This is the second day in a row I did not receive credit for single line TMP in the sales bucket. I know it’s a pain to track every little thing but... — read more 

Is it me or does the system "go down" for everyone else? How do they expect you to hit goals when ot goes down every time you turn around??

Does anyone know if employees laid off last year qualify for the Restricted Stock Units that are being vested at the of this month or were the stocks paid out on the final check?

I’m not sure if other stores are also experiencing the same issue, but SMs are seen changing employees’ hours manually to avoid OT even though its legit.

Anyone hear of any store hours changing?

Verizon India will adopt more of vendors from June. There is a high chance employees will be reduced and moved to new vendor .hearing TCS. More threat to band 6 and 7.

Im an SM and though today what are we doing?? we are promoting this "self service" to the customers with in store pickups, salesforce, virtual business cards and my links and when Verizon finally gets this down to a science, what will happen to... — read more 

Any news on when the CBOs will be let go?

This company is an absolute joke. They don’t care about employees and certainly do not care about customers. I’m so happy I got out when I did. Verizon leaders have no moral compass. My conscience ate away at me for 4 years, slamming customers with... — read more 

A petition was launched online to fix the comission issues. Sign to get Verizon to address the issues https://actionnetwork.org/petitions/a-petition-to-raise-our-commission-checks-at-verizon-wireless?source=direct_link&

We are an accessory and insurance company now. More praise for that then growing customers.

Looking for someone to post to Hans webcast questions im fearful of reprisal....... When I first joined Verizon the company culture was dramatically different. Employees cared about the company mission/vision and strived to set the bar in telecom... — read more 

It has come to our attention at least in our market, that SMs are doing some shady practice to manually change the punched in times in the Time-Clock of the Sokutions Specialists. Its being done to controls OT etc, which i get but the right steps... — read more 

How does time off work for those who took the vsp? I’ve heard some people have taken a month off to use up vacation/personal

DM just told my gm how he hates his boss and how all he does is make fancy speeches and tries so hard to be everyone's friend but talks behind employees backs. Meanwhile everyone hates the DM and our Director ha! Fake fake fake Let us go please ... — read more 

Congratulations on destroying Verizon Wireless The 3 of you singlehandedly left the company with $113 Billion debt, bad choices with fake leadership and not to mention....industry recognized failed acquisitions like Yahoo and AOL. Go90 (... — read more 

This is what the company wants, keep the goals unattainable we all make $800 or $900 in commission and pretty soon that $1350 looks good. He days of the 3 and $4000 commission checks are gone. This company doesn't give 2 c-aps about it's employees... — read more 

accepted rebadging and joining infosys in india ? u should know this - infosys has given a target to their senior managers that dependency on all re-badged Verizon employees should be overcome within one year and they should be ready to let go off... — read more 

Not great for me and most all of my employees. Managers not showing a check. Just started barely showing one my self. I compaired it to last year when I hit a 1.6 and with my boxes this year there's only a small difference and I'm barely at a .0... — read more 

I heard that they are doing this but has anyone heard what positions it will effect? This will be the 3rd year in a row of major layoffs plus the voluntary one. I understand that this is to save money but to what end? Verizon use to be a place to... — read more 

R2B managers are the most useless and overpaid positions in retail. Most have just a few employees and spend most of their days working from home or the golf course. While the retail stores are making them look good. When there’s another round of... — read more 

So I just found out not that long ago that all of our IT guys in the call center took the seperation package and this shocks me because who will be on site to watch the servers etc? Coworkers are saying it will just be outsourced and if they need... — read more 

Denied? Accepted?

Systems down again! Shout out to Verizon Leadership for going above and beyond to screw us all the way over in the name of savings!

The Charleston call center has been given 3 severance dates. Dec 28, Mar 22 & June 28, there is a rumor floating around that they are letting the supervisors who took the severance go the first round. We find out on Dec 10th if we got selected or not... — read more 

Our DM just ook a Voluntary Separate yesterday.

Ever since Verizon has changed the credit scoring fraud has skyrocketed. I'm 300% to qouta because people are getting approved for 1000$ iPhones and telling us they won't pay the bill and that they are just selling the phones. Our store went from... — read more 

Why does Verizon keep it's black Friday deals under wraps. It makes no sense to release them on Thanksgiving because people already have in their heads where they want to go beforehand. Even Cyber Monday deals are closed. That's not how other tech... — read more 

Anyone find out that their center is for sale that has renovations going on? They are telling us we’re safe, but there is all kinds of work being done here that’s a little concerning that makes me think this place is next.

Well....after over 20 years, this is how it ends. Was a great experience and career initially. Saw things start to slide downhill a few years ago when the layoffs started happening and watching benefits slowly erode. There really isn't anything left... — read more 

Not revoking...good luck to all that stay with Hans

What’s future of RF engineers, System Performance and Field Assurance engineers in VZW?

Anyone get rifed today? Please post it here.

No one is safe. For those who didn’t hit the button my condolences.

Can someone, anyone enlighten me to WHAT really is going to happen to retail for this new “rebranding” to 2.0. Some stores changed their outside signage to just “Verizon”, Landline wrote off a metric ton of employees, and retail stores’ headcount has... — read more 

The Murfreesboro call center is for sale. So what does that mean for the employees there? Will they be laid off? Transferred to HBA? What is the time frame when this will happen?

Any ideas? Hopefully sooner rather than later.

Anyone heard about presenting “Flex Quotes” to the customer with “Every” single transaction yet?? Even if they’re just there to pay their bill? We’re asked to do Flex Quotes (which freezes on everyone) just so it seems like Verizon is going digital?... — read more 

Any corporate call centers in danger from this restructure? A lot of rumors floating around that big wigs positions were “dissolved” and that centers could be closing after it is all said and done. Can’t imagine that telesales could be discontinued... — read more