Wow my store phone quota is 650 phones We have been super slow, is this the same case in other stores ? Last month we barely manage to do 120 phones . What’s going on ?

Not one store in our district came close to hitting Nov quota. Then they raise dec by 40%!?!?!?!. Not one person is motivated by this unrealistic quota during covid, when devices are now shipping in Jan. What's the point of trying when there is no... — read more 

Holy c-ap has anyone seen December quotas...wowwweeee. Up 75% MOM.

They expect every retail store to run on 5 reps.... Looks like we won't be hiring for awhile

Does anyone remember when Verizon was automatically adding the cloud feature to most peoples accounts if they did any type of upgrade or add a line? (2 or 3 years ago) I remember I had to make sure I removed it each time, so the customer didn’t get... — read more 

Just kidding. My store is dead as always.

Just got a call from my DM that my store and 1 other in my district will be closed and not to come in because they don't have enough staff to open the store. Too many people "sick". I have not been happy with Verizon as of late but I would never try... — read more 

So now every day I’m getting complaints that when a customer calls care they are talking with people in the Philippines. Did Verizon get rid of most of our customer care?

This is terrible. They gave about a 20% bump in hourly, but I'm getting an 80% decrease in commission. And we're supposed to be happy about it and not complain. I was one of the top performers in my territory. With my performance last month I would... — read more 

I was thinking about applying for a role in B2B and was told that it is not the best channel to be in right now. Anyone have any experience to share? I was under the impression I could make better money?

What is one word you would use to describe mid/senior leadership at Verizon??? Mine is simply “incapable”

This company doesn’t care about you. They will work you to death. They want you scared, on edge, back stabbing each other and scrambling like rats. They’ll keep cutting more and more, while giving you more to do, to see how much you’ll take. While at... — read more 

So we had someone in our still catch the covid and they are keeping us open because the dude didn’t have “symptoms” when we was working but test positive ..wtf! If you gonna play the “keep them open because of Black Friday card” fine but quit... — read more 

Try to list a city or town if your store has shut down due to covid. Has covid situations made your store thin on staffing?

Customers are holding longer than ever now. Us reps are holding for internal departments up to 40 minutes sometimes. What is going on here? Thought we had a bunch of 3rd party centers supporting us now. I hate the secrets. What ever happened to being... — read more 

Get a new job, before you lose your current one.

My Dm is telling me to prepare for store closers for 4-6 weeks. The timing is supposed to set up right after Christmas. Why not before? Ohhhhh right profits over people.

The days of a DM having 3-5 stores will be a thing of the past. DM’s will soon have up to ten stores reporting to them. Obviously less DM’s will be needed so you know what this means??? This is a fact and mark it down. Confirmed !

Why would they pull out of such a busy store with numerous locations ? Yes retail is dead but Target is not.

On Eric Reed’s Instagram, it shows a new express store they opened in San Francisco Ca. It’s not going to be long before all the stores get turned in express or indirect. They only had three people working in the store too. So I wonder how many... — read more 

What's going to be offered...

How do the NY Verizon Wireless Field techs get the union! Many want to join things are just getting rediculous.

Have they completely forgot abt the frontline workers or are they just abt their money?? And that too after the company makes Record Breaking Profits?? There r many dirty faces hidden in all this & in time it’ll come out to be true & Just like... — read more 

On a scale of 1-10 how well would you say that KB executed on the plan to move to commission-less stores? Should KB be fired?

We striking for Black Friday or what?

So we just not going to talk how every major retailer has altered their Black Friday shopping events to be all online and releasing deals all online. However we are 8-8 and acting like everything is normal because touchless, plexi glass and waiting... — read more 

something going down???

What is the retail store looking like with cases surging?

The expectations for I2B are ridiculous. The channel is ran as a B2B organization which it doesn’t belong in. It belongs in the same group as consumer IAMs. I’m just happy to be located in a big city and have good businesses to deal with. — read more 

As a leader in the company below DM so you know I am not on the new system. I am ready to revolt class action law suit like sprint or walk outs on iconic launch or Black Friday who cares. They don’t care about us look out for you and yours. I know... — read more 

Whoever said omg business 360 is so great please you nose out your bosses brown star It is almost as bad as go90 or wear24 such awesome products.

Since transferring from the retail stores to telesales 22 reps have left the job. This has been over the last 60 days and most were still going through training. I wonder why they left ?

2 managers per store and a floating manager to cover stores when managers go on vacation or calls out.

This site is not overlooked by great upper management looking to gain feedback and exact change. They. Do. Not. Care.

Anyone recently been hired for Telesales? Did anyone receive their equipment yet? I got called on Monday with an offer and was told check my email for an offer letter but still haven’t received a letter from HR. I was told start date would be... — read more 

Shut the H-E-L-L Up!!!!! This may have been a site solely dedicated to rumors of layoffs and such, but because of covid it has been a nice place for people to come and let off some steam. If you don’t want to see it don’t visit the site. I personally... — read more 

So since the post was removed we know COVID is over because quota is so high. It’s unbelievably high, like you got a ride on Willie Nelson‘s bus high.