36 months to pay off a phone?!?!?! Hahahha wow. Let's discuss the reasons why Verizon chose to do this to their customers.....I'm gonna go with Verizon doesn't have the money anymore to credit all these massive trade in promos and this is their quick... — read more
Current severance policy
Could someone please tell me what the severance policy is like now because I was totally surprised when I saw that someone here mentioned that the severance policy has been updated. I haven't heard anything about that. Am I missing something? I hope... — read more
Net10
Did Net10 collapse? If so, does Verizon have any responsibility?
Pulse Survey get ready to read my feedback!!
Never mind my feedback will be as negative because if you are not sheep then you are a negative team member. I don't worry the only good results will come out of, the negative scores will never see sunlight. One Team is also known as Clowns!
Why all that pretense?
The situation in our store is, to say the least, desperate, but the management is pretending that everything is under control and that everything will be fine. Moreover, the manager behaves as if we have absolutely no problems. I mean, why this... — read more
Layoffs?
Anyone else hearing rumors about layoffs around March? Or that retail will be reducing its footprint and handing stores over to indirect retailers?
Another HR Inquiry
So when applying for new roles internally, what is the likelihood of negotiating up the salary? If Verizon hasn't gotten on the bandwagon of pay equality yet, how does one determine the fairest offer to present? This is compounded by the ever-elusive... — read more
Just Remember
Just remember when your being yelled at by granny in the store or on the phones the child voice actor JJ From cocomelon is making millions each year from saying “yay yay yay I like it ohhhh”. When stock together bonus comes around remember to tell... — read more
Previous post gone
Where exactly did Sean Lee go and how did the previous post disappear?
What are we searching for in Inside Verizon?
Nothing even comes up
Major layoffs coming to customer service ops teams
They’re not even trying to hide it this time. Field operations is being collapsed. If you’re in ops, good luck.
New purchase announced
Newsweek names Verizon Wireless one of the most Loved work places of 2022!!! Talk about fake news !!! And in unrelated news Verizon announces the acquisition of Newsweek's parent company. "Dis proves it Vteamers, we are da best place to work -... — read more
HR Inquiry
What is the annual base pay % for performing vs. leading? I've heard performing is 3% but haven't heard anything about leading. Also, has anyone attempted to negotiate a higher base pay increase? If so, what was your experience? Thanks in advance. — read more
5G is NOT the future
Lets discuss why 5G is not the future....
Layoffs Today
Business Account Managers were let go today. Every year this company is slashing jobs now. How is this company keeping morale up when you have to worry every year of losing your job?
It will be interesting to look back in five years
I'll only be here a few more days. It was hard for me to make a decision because it is not easy to start from scratch. However, I decided to leave because it is becoming increasingly clear that the leadership of this company has no vision. They are... — read more
Why would anyone be looking for a job here now?
New hires... I just wonder if these people did any research before they applied here. I can’t believe these young people have no other options and that this is their only and best option. I simply can't believe it. This is a company that now ... — read more
How many people still visit stores?
Honestly, with online shopping being so prevalent, how much foot traffic do stores get these days? I'm assuming it's mostly seniors who are refusing to learn how to use anything that was invented in the last 30+ years. This is a genuine question: how... — read more
Whyyyy!???
If I hustle my a$$ off and contribute 60-70% to my stores quota every month, WHY should the lazy old timer that averages about 12 new lines a month & calls out twice a week be paid the SAME amount as me? For the love of god can someone please give... — read more
Question for Verizon Corporate and HR downvoting squad
Why the h*ll should we devote ourselves to a business that doesn’t care for us?
Why wait for rumors or likely events?
Working here for me was a test how much stress I could tolerate. I don't know if I found it harder to bear the fact that we were understaffed and overwhelmed or the fact that everyone's position was so unstable and that it was possible to get cut any... — read more
Down the shills
So apparently the company can pay people to down vote anything that is said to put the company in a bad light, but we can't hire anyone, can't get pens or post-it notes, can't get a POS system that works, can't figure out why people are dropping like... — read more
These Opinions vs The Street's???
Sounds like VZ is not so bad off according to "the Street" vs all the opinions posted on this site.... Earnings have been mild when compared to the billions of dollars' worth of investments into the build-out of 5G in recent years at Verizon... — read more
Is it worth waiting for severance pay?
Rumors are circulating about upcoming layoffs and I hope to be the target. Don’t get me wrong, I feel sorry for those who want to stay here, but I want layoff and severance pay. I wouldn’t miss severance for just any job offer because I’ve worked... — read more
Remember
The inflation rate is 7%, therefore if Verizon gives you a raise of anything 7% or less, It’s not actually a raise. You are actually getting a decrease in pay.
Does it make sense to have a best network if the customer service is poor?
Short answer: it doesn't make sense at all. Top dogs keep forgetting that employees are the most important asset. How is it possible for someone who is 'competent' to consider great customer service as an afterthought? Their strategy is completely... — read more
Supreme Court blocks COVID-19 vaccine-or-testing mandate for workplaces but lets medical rule stand
https://www.usatoday.com/story/news/politics/2022/01/13/supreme-court-halts-bidens-covid-19-mandates-large-employers/9160176002/
Failure
It's bound to happen. They are so off course and blinded to reality. When the majority of DMs and above have lost touch with retail it's inevitable. Unfortunately the path they are going down is in the wrong direction. They will accidentally destroy... — read more
Massive layoffs coming - Retail/SMB handing off to indirect
You will start seeing the changes in March and by year end the goal is to have 75-80% of stores turned into indirect agents. SMB team as a whole will be gone as will the majority of retail by year end.
Realistic quotas
I think you will agree that quotas are mostly unrealistic. People are overwhelmed. Is it even possible to hope for realistic quotas or is the only solution to leave this ridiculous company?
Will the training get better or worse over time?
I feel like the way they train us needs improvement. I work in customer service and I was told to answer the phones before my training was finished. I didn’t even finish learning about billing and credits. Unfortunately customer service is completely... — read more
SHUT DOWN THE STORES!
We are barely hanging on by a thread in Austin-South Texas. Profits over people has been the motto around the area. How many employees need to be sick to realize the covid procedures are absolute garbage now.
Return to office
Does anyone know if nap time will be implemented once leadership returns to office??
Supreme Court vaccine mandate
Listened to all the arguments today. Clearly you can see how they are leaning to vote. Even CNN claims Bidens mandate is done. Truly happy, but feel extremely sorry for those scared and pressured into it. History will expose the truth and history... — read more
Sedgwick covid claim process
If you catch covid you automatically need to go via Sedgwick and even though you submit documents with proof it takes forever to get approval, we have a covid-19 resource page and they make it seem like an easy process but you have to jump via hoops... — read more
Please eliminate RIS!
My store received a bad survey the other day that was out of our control and everyone lost $400 on their commission check! Something has to give!
I’d be happier working at verizon IF…
Finish the sentence….
Enjoy working Christmas Telesales employee's
More than half the states are working Christmas day. Great company.
New hires have been leaving in droves
HR here ......Every new hire that has quit in the past year has mentioned the surveys effecting pay being a reason for leaving. This was in the exit interview process. I have never worked in the retail stores but can tell you this topic is brought up... — read more
no more celebs
Kickoff was corny asf. Fix the issues with your employees, system issues etc. again, he’s ruining the company. Embarrassing