How is it fair that I have the most new lines in store, ARD at $126, pull through at 31%, and protection at 78%, am making the same commission as someone with least new lines, ARD st $43, pull through 11% and protection at 26%? This structure tells... — read more 

Unless I missed something there was confirmation that November quotas had been adjusted. Was it another one of those situations where it didn’t make a difference again ? So instead of being 80% to quota we ended up at 85%. Gee thanks Verizon.

Imagine that. They didn’t even get a chance to see how a real December in retail looks like. For anyone new coming in , this job s ucks ballzzzzz. Told ya so.

I'm sorry mister customer. I am completely out of your phone if you are upgrading. If you are adding a line then I completely have your phone. Sick plan leadership!

Verizon workers need to be paid fairly. If you can't hire and retain good people then it's a simple problem to solve. Pay us and we will stay. We want to be here or at least at some point wanted and agreed to work here. Health care is good, 401K... — read more 

Ok enough is enough. We get it. We are to do whatever we can to ensure the customers leave our stores happy. There are TOO MANY variables that dictate what a customer rates our store. Again ENOUGH IS ENOUGH. I’m not saying our reps need to make $3k... — read more 

Get the jab or lose the job.

Many managers will ask you personal questions to give you the impression they care. Some do but many will use this information against you. One of my peers bragged that he could get his reps to admit to anything in a one on one. From dr-g use to... — read more 

Stock had a good run today... Maybe Hans should stay quarantined...

So starting next year they’re talking about giving employees, a “3 Month Bonus”, instead of monthly commissions. They’re going to be making it impossible for one to stay.

The R2B team is about to see some major cuts next year. They expanded the team earlier this year but now they aren’t seeing the growth they expected. I’m hearing a 50% reduction in the team

Have any of you had the pronoun training and customer service. It will be part of our behavioral PA next year. No more calling someone Mr or Sir or Miss or ma'am. Customers will have the option in the app to change their pronoun. He him her. She me... — read more 

Starting soon....all 750K T-mobile employees get a raise. If you are new you get a raise or if you've been around a while you get a raise. Matter of fact all employees will get raise at T-mobile. The bar starts at a minimum of $20/hour for EVERY... — read more 

(finish the sentence) I don't think I've ever been less motivated to work. I used to be so focused that I often forgot how many hours had passed. Now I barely have enough motivation to start working. Honestly, I would be most pleased and motivated... — read more 

Those vaccinated will strike or vote union unless Manadate upheld by VZW. Unless they don't care about safety. Do you?

The vaccine mandate is blocked in the courts for now, but has anyone heard news about any changes for the mandate for verizon?

Did 8 years in a store last 2 in telesales basically was told every day I was going to get fire if I did not hit the impossible quota despite system issues and no inventory yea is sad 😞 but I’m glad I’m out supper happy no more bs lies and being ... — read more 

https://www.dir.ca.gov/dosh/coronavirus/COVID19FAQs.html#exclusions Don’t know how they can make employees use their own time (sick, personal, and vacation) for a work exposure and not give work from home options.

I wish unions would be more aggressive in getting Verizon retail stores on board. More then half of my store would vote Yes to a union.

I have the promo code for the free MacBook Air. Just go to Apple and register an employee account and give all your personal information. When you get to the checkout screen put in promo code I-D-10 - T

I just can’t help but think that multi stores are going to become more the norm than the exception and that training reps to do most of what we do spells doom for the SM position.

Anyone get that promo code to get these?

How are y’all holding up? I think the grind is getting to a lot of folks. Massive quotas with no inventory. Lots of people are coming off their “worst month ever.” I think I’m ready to throw in the towel if something doesn’t change in a month or... — read more 

So apparently they don't care if you have been with them 10 years. Anniversary hit and nothing from anyone about appreciation. I guess that was reserved for the employee appreciation week where we got a 'hey good job'?

KB just got promoted to COO. If you needed a sign...

Back to slamming in the northeast, it didn’t take long for my mgr to give the green light to just bundle a OT into SMB price plan changes. Off the 0 list and now pushing the old ways.

I hear this all the time from my colleagues. I only agree somewhat. I still haven't heard enough arguments as to why they consider it a "failure"?

It’s been a while since I started monitoring this page from bogus lies to spot on information. Out of general curiosity, why hasn’t anyone posted the covid exception information? I assumed these phases already started and there should be some people... — read more 

A mess

The only incentive is to do enough not to get fired. That is not a recipe for success.

If this company doesn't care about the fact that some are overwhelmed with work here and at the same time values great employees as much as those who hardly do anything here, then why would I care and try to do my best? It's not worth it. I don't... — read more 

It’s amazing to me how some persist on their view that Verizon needs to close some stores. Why would someone want people to lose their jobs? After all, would it be much better for others if they closed some stores? I don't think so.

Our CEO will be leaving in 2022

They don't care - FYI. A consumer director out of New York just left Verizon... he had over 4+ years as the retail director. Verizon continues to show it can't retain talent. This is also evident that they're dismantling the retail division, trimming... — read more 

No 13 pros, no 13 pro max, no ipads, no Samsung tablets, no Samsung phones other than flips and folds, why do we even have a quota? And why is the quota based on previous year when we had devices in stock?

They want to turn us into front line trainers? Yes, it is becoming increasingly clear that the company wants people in retail to be front line trainers who will teach the customers to not need us, as someone has already said. Great observation! I... — read more 

I think retail will be a debacle in December? The most important month of the year sales wise and stores are running thin with nothing to get excited about. December for Verizon corporate retail will be a failure. November has already proven as... — read more 

I came here to check if things might have improved any in the last six months, but judging from the posts the answer is a resounding no. I feel for you all, but I'm so happy to be out of that mess. I've been looking to get out for over a year before... — read more 

Back again after a while to remind everyone here just how useless Verizon management is in the stores are. They hide in the back or stand around and check people in to go back to playing on their phones....that's about it. And these bafoons make more... — read more 

The numbers don’t lie. Combined new phone adds and pull through the indirect stores crushed it. How is Verizon ok with the corporate stores just clerking stuff and just getting by ? Things will never get better with current pay plan. It was a nice... — read more