Confirmed there will be another 10% across the board layoff in mid-September. No departments will be spared.

I recently returned from being on short-term disability. I work in claims. Cigna was extremely difficult to work with. My return to work date changed a few times and it was very difficult to get my claim extended. Has anyone else experienced this?

State Farm just laid off 30% of their home loss adjusters this month. Remaining reps stated that the expected 10 claims per week had ballooned to 25 per week per adjuster. One stated that he was informing clients he would conduct the initial... — read more 

How are you holding up? What are your biggest concerns and or questions right now? We all experience change differently... sometimes it helps to share and know you are not alone. Hang in there and good luck.

The State Farm propaganda video of ECRM doesn't show any externals despite over half of ECRM being external. What would our customers think if they knew that when they buy State Farm insurance they help drive down wages of Americans? When you support... — read more 

I almost swore off this site for good because of the overwhelming negativity but I wanted to share something positive for a change. Here at State Farm, we do more than help life go right by our customers - we strive for positive social change. The... — read more 

I have seen far too many negative people on this site who obsess over the 1,000,000 auto policies that we have lost in the last year and a half. To me, these people are only thinking short term. It won't be long till self driving cars are here... — read more 

So SF is trying to steer this ship in the right direction so they send a mass mail to retirees and ask them to work 6 days a week, extended hours for 5 months at a competitive wage. What retiree wants to sell their soul back to the devil and rack... — read more 

Heard that Finance has completed their study and management is going to be hit hard. Anyone heard any news on that?

I come on this site every now and then. All I hear is negative. Let's talk about the innovative vision of ECRM. Our business is all about relationships. Our cutting edge software is enabling us to track customer preferences and offer the personalized... — read more 

This is a non-issue given the direction the company is taking with Proximity. On 7/31 we will go down from +/- 8000 to 5000. The trainer for our area is gone because there will be no need to train people who won't be here. Things like drones will be... — read more 

Has anyone else heard this? Are they actually cutting even more ET jobs or are they just moving more from Corp to the hubs? Heard this was to take place in Oct this year

Does anybody else notice that it seems like the EOM claims model is finally collapsing? The latest communications received from management are threatening, condescending, and have an ominous tone. It looks like we are going into full panic mode now.

Yes you read it correctly, Frederick Operation Center will be not closing in 2021. Possibly moving to smaller location.

Do I want to take a job there or start looking around for something else?

Proximity employee and trying to figure out how to discuss with TM who is insistent that overtime worked is not compensible if it wasn’t pre approved , and at best that it should be comped with time off later. This seems to be a labor law violation... — read more 

Drones and pattern recognition software will handle all hail claims. Tipstein said so in a video on YouTube. They one he did with the Allstate dude.

Newest EOM catchphrase.....seems like we caught it and made failure our b--ch.

They were both sharp guys. The writing is on the wall for estimatics. 2 years at most till we are completely eliminated.

You would think if a hub was taking over work they would consult the subject experts before handing it off to trainers with no experience, a TM with no experience and new employees. Especially if said work was complicated enough to need years prior... — read more 

Can anyone in Tacoma, or anyone who knows what’s going on out there provide me with any information about the 250 jobs State Farm is supposed to move to Bloomington? I am trying to sell my house and haven’t had any luck at all thanks to the large... — read more 

Hi everyone, I know this has been asked before, but I didn’t bother to read. I’ve been banking my PTO for a while for a little extra cash when I’m out in August. Will that money just be added to my final paycheck then? Thanks in advance.

39% approve of Tipsord. Now that is impressive SF!

What does it say about a company if an employee who has been here for nearly two decades is praying to be laid off?

Worth a read, since I know a lot of those affected by latest layoffs are in this age bracket. Losing a job in midlife: How to prepare and bounce back when downsized near retirement... — read more 

Date received 6/29/18 LWIA 15; North Central 3 State Farm 1 State Farm Plaza Bloomington, IL 61710 82 additional layoffs on 8/31/18 3 State Farm Plaza Bloomington, IL 61791 298 additional layoffs on 8/31/18 Total layoffs – 380

I am a CA in auto and for the past few months I have become suspicious of some of my callers. I’m sure there are many “mystery callers” but out of the 30 caller I get a day, I can recognize two women’s voices and one gentleman by their voice and also... — read more 

I’m curious as to how many ambulances are showing up at the hubs each week. Any means of us getting stats? Seems almost daily at Cityline in Texas hub. Is this also a frequent occurrence in Georgia and Arizona too?

A few weeks ago employees went to a meeting where it appeared SF admitted they had been to “rigid”, and were going to attempt to go more “to the middle”. This was to all take place within the next 8 weeks. Have not seen any changes yet. Has anyone... — read more 

Any amateur with some basic internet research skill can see this company is fuclread more 

Yesterday we received notification that starting Monday July 9, 2018 we would no longer have access to CTL's as a resource as they were either let go or reassigned as CS. Is this happening everywhere or is Tacoma just special?

There are good caring employees in the call center-the problem is that we are not allowed to take the time to take care of the customer. We are told "we are not a concierge service" the customer needs to take care of it on their own--push customer... — read more 

When the purging of older employees started? I had been with the company for twenty three years. Got wrote up once my last year! It was over some bs interaction I had with a lazy csa, but I digress. Did you have empathy for us? Did you see the... — read more 

What is the likelihood of administrative services layoffs in the second half of 2018? What are your predictions?

Cutting ‘Old Heads’ at IBM: As it scrambled to compete in the internet world, the once-dominant tech company cut tens of thousands of U.S. workers, hitting its most senior employees hardest and flouting rules against age bias... — read more 

It looks like State Farm is getting ready to ramp back up the mutual funds line of business after a year-long hiatus. Makes sense in that the auto line continues to experience losses and the life line is suffering. What say you agents? Are you ready... — read more 

You will wake up. Until then, you're fast asleep in your ignorance and delusion.

Wow, reading this article about work life in Amazon warehouses eerily reminds me of our office life at the Farm. https://www.seattletimes.com/business/amazon/under-pressure-afraid-to-take-bathroom-breaks-inside-amazons-fast-paced-warehouse-world/

With everything that's been going on, I can't even get excited about Fourth of July. That says a lot about my mental state right now. I hate that State Farm is able to affect me so much that I can't enjoy one of my favorite holidays. Work should not... — read more 

Maybe this idea is way out in left field but does anyone else think paying seasoned employees who actually care about a company to work the customer call center and pay them more than what the normal pay is? Maybe, just maybe, if there's more... — read more