The future of Follett is decided today. Pay dividends to family or invest in the company!
Something is a brewing
Lots of whispering going on amongst the managers and hr today. Rumors of angles being played to lower our pay to the same as woodridge, transfer of some to woodridge, and letting some of us go. What if we all bound together for a strike?
Glassdoor lies
Management's writers are at it again. 3 of the latest reviews are titled; Great Job for Students, Part of a Family, Follett is Cool. Management lies to current employees and they lie to prospective employees. Glassdoor is anonymous. It's a great... — read more
Who is there left to lay off?
I don't see how they can cut anymore. They have cut to the bone. Although the ivory tower is close enough to their bonus that they may use short term thinking and do more layoffs. They want their bonus. So much this, @Q2Uvobg-jwk. Who is there left... — read more
The squeeze
HO already sent out the directive to severely trim payroll in November. Do you expect layoffs as well?
Great Week for Follett
First we pummel Amazon and drive them out of college bookstores. Now Advanced Online is kicking Under Armour's butt. https://www.washingtonpost.com/news/business/wp/2017/10/31/under-armours-terrible-year-just-got-worse/?utm_term=.63fdb3c19299... — read more
What line of work did some of you store managers find after Follett?
SM here and I am done trying to stick around. Too much uncertainty, not enough opportunity for growth in professional development or compensation to remain.
This is a good thing for Follett
I see a lot of people bemoaning Amazon leaving the textbook business as bad for Follett, but @PXtMeih-1ygl explained it perfectly: You just don't understand. Our industry is different, we are not traditional retail. Follett has managed college... — read more
We are Back Baby! We Drove Amazon Out of College Textbooks
http://www.recorder.com/Amazon-to-end-contract-with-UMass-Amherst-13361280 After just three years on campus, the retail behemoth Amazon will end its run as the virtual textbook store for the University of Massachusetts Amherst. The university... — read more
Morale
Follett has brang everyone's morale down. They don't want you laughing or being happy when your in work warehouse, store, etc. They just want everyone to quit so then they don't have to deal with us employees. People walk around are warehouse like... — read more
Net Income
Anyone check the net income for FHEG for the last 4 months? -99 is a big number. At least you'll know why your neighbors job was lost and you're stuck picking up the slack without extra compensation. OPM said it best. "What's the fastest way to go... — read more
Barnes & Noble Complaints
Anyone out there hear of a similar site for posting Barnes & Noble issues? I've heard they are just as bad as Follett
Staff/Payroll Reduction
Just got a email today that basically stated "Either you cut your employee hours now or the Home Office will do it for you in November." We always joke the "Hassle-free Experience" is because there's no one left to actually help you. :(
To the Newbies
You will eventually find out how Follett really treats its associates. Make fun of the oldies if you want but upper mgmt will show their true colors at some point. I knew it was a cr@phole when a parent died and I was berated for taking TWO days off... — read more
Complainers and sad people
It sounds like the majority of you are whiners and love pity parties. Instead of b**ing about everything why don’t you do something about it? Get off your lazy a and make a difference! Every company that has ever started has gone through change. If... — read more
Get out
Was a store manager for 20 + years left 6 months ago and still getting calls for help from New manager who has been there for 4 months. There are companies who like and appreciate you get out.
Ex-cludeED
I'm an SM, went to a divisional meeting with multiple Deans and Chairs to talk about Included. One of them asked why is a bookstore cashier here?
Glorified Cashier - Depressed Professional
Down the rabbit hole. This once great company has cut hours so much SMs now are cashier's. Degreed professionals holding down the fort. Nothing beats the depressing feeling of the University President visiting the store with a tour group and you... — read more
Contracts
How is the contract count looking these days? Anything remarkable?
gvp???
can someone tell me what a g vp does? I know they look at spread sheets all day and reports, watching the numbers. They do store visits to find mistakes we are making. what else? Based on what I see, I could easily do that job.
Why is Follett collectively doing so poorly from just 4 years ago?
Research shows that employees who feel trusted by their managers are higher performers and exert extra effort. Do you trust Follett leadership after the past 4 years?
Hours
Hours cut at store level. What is going on.
Race & disability?
Anyone know why we have to update our 'race' and acknowledge if we have a disability?
Keep reviewing follett on Glassdoor.com
Glassdoor.com tracks employers, open jobs, pay, and work conditions. Your reviews are anonymous. follett pays people to post false positive reviews. They're easy to spot. Have the word Good, in the title. Also, there must be a corp. goal to keep... — read more
Anybody knows if this is true?
The statement that Follett is getting rid of the higher paid employees is not a true statement I know for a fact the some of new employees hired recently make more than the ones who were let go of left on their own. Let the knowledge go and hire the... — read more
Follett will do all it can to avoid paying severance
If your salary makes you unemployable elsewhere its only a matter of time before follett throws you out of the frying pan and into the fire. What's more, they'll abuse you out. The don't want to pay severance. They'll pay lawyers to fight you rather... — read more
kronos.follett.com
Kronos keeps having issues. I recommend that who ever is responsible for Kronos take a deep look into how people are using it and what kind of time entry and scheduling issues we encounter. I am not saying it's not fixable, I am just saying that it... — read more
Westbrook building
Why do we need such a big building with all them floors and they ain't even being used. Spread the people out amongst aurora and Woodridge. That would save Follett so much money and then they won't cut my hours to save money. I call bs
Make a change
To those of you that are so unhappy - what have you done to make the leap and leave Follett? There's a whole world beyond those bookstore. I worked for Follett for over 15 years. It was hard, but I made the leap into a whole new career. My only... — read more
If only textbook companies were this honest about ripping you off.
https://www.facebook.com/ATTNVideo/videos/1751692945135659/
Con call
There was a con call today about TL's and ASM's compensation. Details?
CM
I wonder if we will be lectured during our CM weekly calls about how we are to blame for collapsing text sales this fall. "You did not set high enough QTC, but we won't discuss the 'tolerance' metric that persuaded you to do that."
Reduced hours
B&T rapidly cutting hours. ADC looks like a ghost town nowadays . No work in or out. So who's going to momence il to work for B&T DC.
Just a store employee here......
Why does Follett cut at the store level and expand at the home office. I/store employees touch everyone of our customers when they come into the stores to pick up their books from an eFollett order or buy them directly. The only reason eFollett is... — read more
Big Layoffs In Westbrook
It is all starting again. Layoffs Monday and Tuesday at the tower.
Rush?
So... how is it going? What are sales looking like where you are?
Goodbye To Assistant Managers?
Looks like Follett is eliminating the Assistant Manager position, especially if they are FT. Is this true?
Counterfeit Textbooks
Anyone have any updates regarding the lawsuit. The store I left was told not to sell any used copies of one of the titles listed in the lawsuit.
Enough is enough
I think each level is feeling the impact of the incompetence of our leaders. Everyone is tired of doing more with less and the stupid head games. It's your job to make sure you are staffed as lob as you don't go over your budget. And who sets the... — read more
About ready to leave Follett
I just don't care much anymore, looking at my paycheck, trying to follow directives, stupid QTC tolerance to not get on the red column then running out of books, putting up with HO bs, listening to customers whine, etc.. my passion is gone, realizing... — read more