Snow is terrible. Duplicate calls being opened up. 2 service calls at same account and the 2 calls will go to 2 different techs. Machines assigned to techs that have never covered that area or those models before. Techs with nothing do not willing to... — read more
Xerox Canada…. Find new jobs!
Xerox Canadian employees need to buckle up since they will be back to the office soon. With an old school mindset from the 90’s, the management team wants every person back in the office. The company is not doing well so they blame it on the fact... — read more
It's not easy
I was laid off about three months ago and I'm still having trouble coping with it. Finding a new job was not an issue, I've been working for the past two months. It's the fact that I was convinced I was doing well. I was always going the extra mile... — read more
Who would rather not show up for work tomorrow?
Unfortunately, in my case it is impossible, but I have such a desire to get out of here and I have never sent so many job applications before, all in the hope of getting out of here as soon as possible. I waited for layoff too long and lost precious... — read more
There is nobody capable enough to fix this place
There is nobody who is part of the upper management who comes to mind as a person who would be able to change things here and set us on the right path. What we have left are people who will keep cutting employees to fatten their bonuses, no matter... — read more
Is there anyone here who has a high opinion about their manager?
I certainly don’t. I’ve been working under a couple of managers in the past few years and I can only say that all of them have been people that think only about themselves and whose only goal is to move up the corporate ladder as fast as possible. I... — read more
How long until complete collapse?
Am I exaggerating or is there not much time left until the complete collapse of this company? How much is left till we hit the rock bottom? I would like a miracle to happen and for the company to position itself for future growth, but everyone says... — read more
How do people get ahead here?
Is there a way of getting ahead at Xerox without having to morph into a corporate stooge? From what I've seen so far, that seems the only way to secure a promotion. Tow the company line and ignore everything else or kiss any chance of a promotion... — read more
Which is more hopeless, Xerox or Ricoh?
I have a friend who works at Ricoh and we often talk about which company is more hopeless. We agreed on one thing only, and that is that neither of these companies can be fixed, because for that you need to have a vision, and it is missing in both... — read more
What is your plan B?
I'm really not interested in this company anymore and how much time is left until its complete collapse, I'm just interested in leaving as soon as possible. Has anyone after Xerox made some big career switch and ended up in a completely different... — read more
Anything other than pure greed?
In every company it is more or less clear that the company does not exist because of the employees. Here the problem is at a higher level. While other companies are squeezing people to meet the needs of those at the top, but also to achieve some... — read more
Fuji/Xerox Products
It frankly amazes me that there is zero conversations about the Fuji agreement.. Do sales employees realize, Fuji is separate from Xerox completely now and can compete in North America? (For the unaware, Fuji manufactures, C60/Primelink/Versant/D... — read more
Sad realization
I work hard like anyone else. I put in the extra work and the hours when needed on a regular basis. I’ve been doing it month after month on end. I did it whenever asked because it’s the way I was raised to put your best foot forward and to give it... — read more
Characteristics of Xerox leadership
Lack of communication, lack of transparency, fostering a work environment that creates low morale and prompts major attrition, bad results and constant losses, using threats of layoffs as a management technique... please let me know what I missed... — read more
Why so much resistance to ServiceNow?
I know, their business moves are very bad, but when it comes to SNOW, I like it, that is, it's not that bad. What are the arguments of those who think SNOW is another bad decision?
I did not expect any reaction
Honestly, I wasn’t hoping for any reaction when I gave the notice, however, it was clear that he was very surprised. I guess my boss thought I would never leave, since I never complained nor had openly shown any dissatisfaction. They do seem to care... — read more
More layoffs???
I've been hearing some rumors, any of it true?
SNOW goes live today
I'm predicting a disastrous week starting today. Who is the genius for launching SNOW at end of month? They need to be 🔥
GIS wasn't much better?
In the whole ServiceNow story, someone mentioned that GIS wasn’t much better. My opinion is that GIS is better. A little bit.
How valuable is the experience from X?
For those who have left - how much has the experience at Xerox helped you at your new job? A friend got the same job at another company and is surprised at how little experience here means to him at his new job. He has worked here for many years and... — read more
Project Own It. Stock price now under $6
After the 1 for 4 split How is that working out Another set of C-Suite taking millions in options from the company How long does Johnny V and team get to crank up the. A/C sales
Fixing errors
Having to fix someone else's mistakes - someone mentioned this problem on one of the threads here and I wonder how people deal with having to constantly correct the mistakes of someone who doesn’t even bother trying not to make them in the first... — read more
Service Direction?
As far as I understand it, we have Xerox Direct, Authorized Service Providers(ASP), and Third-Party companies tied to Xerox's systems(such as Wings, Call Handling, Parts Management). All provide Xerox device service. Xerox Direct and ASPs can even be... — read more
Giving a reason for leaving?
Finally, after months of looking for a job, I got a good chance and I need to give a notice. Friends find it weird, but it’s hard for me to give notice as well. Instead of looking forward to my new job, I'll probably have stomach cramps until I'm... — read more
Do more, not better
Everything I have done so far and tried to do it in the best possible way is in vain. I was so naive, a company that is content with poorest quality solutions of course is not concerned about the quality of work, only quantity. If I’ve done a job for... — read more
How many years have you been working as a contract worker?
No sense in working as a contract worker here anymore. Working under such conditions at Xerox is awful, but I know people who worked much longer as contract workers here. I've agreed to it so far because I had no other choice, however, I accepted the... — read more
Has our management ever done any of these during layoffs?
https://www.forbes.com/sites/forbescoachescouncil/2021/05/13/dealing-with-unavoidable-layoffs-15-ways-to-soften-the-blow/?sh=7f53b5535e3e
Interesting
"we are evaluating whether to require the vaccination and collect immunization information where and when legally permissible"
Xerox is doomed
We have the leadership that keeps making one poor decision after another, digging all of us into a ho-e so deep we'll have no way of digging ourselves out. I used to hope we'd manage to find a way to turn this place around somehow, but even that last... — read more
What changes are you expecting with SNOW?
Wondering what impact people think ServiceNow will have on Xerox...
How fast did you find a new job?
I really can't stand this company anymore. I've been looking for a job for a long time. However, for more than 3 months now I have not received any decent job offer. I’m getting very impatient and I’m in a hurry to get out of here, but I’m still... — read more
Dealing with supervisor
The biggest source of stress in this company for me is my supervisor. I don’t understand how Xerox even allows such personality types to be in such positions? Or maybe Xerox really wants people like that in supervisory positions? This man is... — read more
Union Time ??
How do we unionize? It's time to level the playing field. Too much has been taken away from the workers plus the decisions are driving customers away. We need to be involved to save this company and have a voice in the game. What union do we approach... — read more
XBS Southeast merger with Florida cores?
So a couple of weeks ago XBS announced some "organizational changes" in an email that included XBS Southeast being merged in with the Florida XBS cores Zeno and Saxon. It mentioned that their president would be over the current XBS SE cores as well... — read more
QUALITY? Those were the days....
Remember the Malcolm Baldridge award? LTQ? Etc. All of the quality related initiatives of an enlightened company who actually cared about what they were selling and it's effects on market share and growth? Here's an interesting thought; When is the... — read more