https://www.usatoday.com/story/news/politics/2022/01/13/supreme-court-halts-bidens-covid-19-mandates-large-employers/9160176002/

It's bound to happen. They are so off course and blinded to reality. When the majority of DMs and above have lost touch with retail it's inevitable. Unfortunately the path they are going down is in the wrong direction. They will accidentally destroy... — read more 

You will start seeing the changes in March and by year end the goal is to have 75-80% of stores turned into indirect agents. SMB team as a whole will be gone as will the majority of retail by year end.

I think you will agree that quotas are mostly unrealistic. People are overwhelmed. Is it even possible to hope for realistic quotas or is the only solution to leave this ridiculous company?

I feel like the way they train us needs improvement. I work in customer service and I was told to answer the phones before my training was finished. I didn’t even finish learning about billing and credits. Unfortunately customer service is completely... — read more 

We are barely hanging on by a thread in Austin-South Texas. Profits over people has been the motto around the area. How many employees need to be sick to realize the covid procedures are absolute garbage now.

Does anyone know if nap time will be implemented once leadership returns to office??

Listened to all the arguments today. Clearly you can see how they are leaning to vote. Even CNN claims Bidens mandate is done. Truly happy, but feel extremely sorry for those scared and pressured into it. History will expose the truth and history... — read more 

If you catch covid you automatically need to go via Sedgwick and even though you submit documents with proof it takes forever to get approval, we have a covid-19 resource page and they make it seem like an easy process but you have to jump via hoops... — read more 

My store received a bad survey the other day that was out of our control and everyone lost $400 on their commission check! Something has to give!

Finish the sentence….

More than half the states are working Christmas day. Great company.

HR here ......Every new hire that has quit in the past year has mentioned the surveys effecting pay being a reason for leaving. This was in the exit interview process. I have never worked in the retail stores but can tell you this topic is brought up... — read more 

Kickoff was corny asf. Fix the issues with your employees, system issues etc. again, he’s ruining the company. Embarrassing

Coming Soon…..

We are understaffed anyway, and ever since some colleagues have learned that they are COVID positive, the situation is even more complicated. However, the store is still not closed. Some stores are closed, but ours still isn't. I don't know what... — read more 

Does anyone know about the effects of the reorg impacting workforce planning analysis? Quarter1?

Multiple stores in district closed. And guess what?!?! All the employees that are out with covid are VACCINATED!! How do you even push a mandate knowing that the vaccine does not stop you from getting and spreading covid? Wake up and stop being... — read more 

Less than 7 days till many people find out if they will soon need to find new jobs or get the vaccination. Good luck to those holding out and sorry to those that already jumped ship early.

Here is to all you hard working peeps!! Happy New Yrs guys and gals!!

It's interesting to me what those who hope that stores will be closed are writing. Is it possible that someone thinks they will be much better off if the company closes stores?

Why hasnt this been updated yet? With the vast amount of vaccinated people getting covid the policy needs updated. They are still differentiating between vaccinated and unvaccinated as if there is a difference. 90% of new covid cases are from... — read more 

Well the post here was correct. Just announced today a new quarterly bonus for Frontline employees. The top 25% of Frontline employees, dark blue on QoS and with five bars or managers with the best SWAG for the quarter are eligible for, wait for it... — read more 

Which cellphone company are you going to when you quit Verizon or are keeping Verizon?

Well looks like we won’t be quarantined at all anymore, and If someone in our store gets covid it’s going to take 5 days for them to figure it out. For example; Day 1, you work with the infected, it’s your exposure day. Day 2, the infected person... — read more 

I’m about to leave this embarrassment of a company along with many of you. How do you get over the fact that this is what they want and they win when you do? Honesty asking, it’s a struggle for me.

I may have missed something, but it seems to me that they are not doing anything to stop the attrition? Sometimes I think that employees are more concerned than our leadership that people are leaving en masse or seriously intending to leave. I get... — read more 

I think that is the feeling of most of us who are still here and looking for a way out - embarrassment of the company's reputation. The management is not doing anything to improve it, but it is very successfully destroying whatever is left of the... — read more 

Do we know how many stores will close in 2022? Is there any way to know which ones?

Can we make 2022 the end of the fake slack posts please? It is embarrassing already. Act like you have been there before. If you need a pat on the back everytime you ring something up and do your job then maybe you deserve a wake up call cause... — read more 

Either it's Covid's fault, or it's reps' fault, or yet someone else's. Basically, managers are never to blame. These people just never admit that something is their fault. I have never noticed such aversion to accepting responsibility like we have in... — read more 

Hypothetically speaking, if you saw that your store has an appointment for 5-7 SMB upgrades scheduled (probably no ARD and they want content transfers) What would be the best way to shut that down before their appointment time? Asking for a friend... — read more 

What they should do during this supply crisis is give us a low actually attainable quota to motivate us all month. Instead they base it off of last year and make it impossible to hit. We aren't motivated all month long because we know we can't hit... — read more 

MERRY CHRISTMAS!

Me:ok please go ahead and follow the instructions on screen Karen: can I talk to someone who knows anything about this phone? Me: ma’am what does the first thing on your screen say? Karen: it says press the green button to continue Me: ok…good ahead... — read more 

How is it fair that I have the most new lines in store, ARD at $126, pull through at 31%, and protection at 78%, am making the same commission as someone with least new lines, ARD st $43, pull through 11% and protection at 26%? This structure tells... — read more 

Unless I missed something there was confirmation that November quotas had been adjusted. Was it another one of those situations where it didn’t make a difference again ? So instead of being 80% to quota we ended up at 85%. Gee thanks Verizon.

Imagine that. They didn’t even get a chance to see how a real December in retail looks like. For anyone new coming in , this job s ucks ballzzzzz. Told ya so.

I'm sorry mister customer. I am completely out of your phone if you are upgrading. If you are adding a line then I completely have your phone. Sick plan leadership!

Verizon workers need to be paid fairly. If you can't hire and retain good people then it's a simple problem to solve. Pay us and we will stay. We want to be here or at least at some point wanted and agreed to work here. Health care is good, 401K... — read more