This is what the company wants, keep the goals unattainable we all make $800 or $900 in commission and pretty soon that $1350 looks good. He days of the 3 and $4000 commission checks are gone. This company doesn't give 2 c-aps about it's employees... — read more 

accepted rebadging and joining infosys in india ? u should know this - infosys has given a target to their senior managers that dependency on all re-badged Verizon employees should be overcome within one year and they should be ready to let go off... — read more 

Not great for me and most all of my employees. Managers not showing a check. Just started barely showing one my self. I compaired it to last year when I hit a 1.6 and with my boxes this year there's only a small difference and I'm barely at a .0... — read more 

I heard that they are doing this but has anyone heard what positions it will effect? This will be the 3rd year in a row of major layoffs plus the voluntary one. I understand that this is to save money but to what end? Verizon use to be a place to... — read more 

R2B managers are the most useless and overpaid positions in retail. Most have just a few employees and spend most of their days working from home or the golf course. While the retail stores are making them look good. When there’s another round of... — read more 

So I just found out not that long ago that all of our IT guys in the call center took the seperation package and this shocks me because who will be on site to watch the servers etc? Coworkers are saying it will just be outsourced and if they need... — read more 

Denied? Accepted?

Systems down again! Shout out to Verizon Leadership for going above and beyond to screw us all the way over in the name of savings!

The Charleston call center has been given 3 severance dates. Dec 28, Mar 22 & June 28, there is a rumor floating around that they are letting the supervisors who took the severance go the first round. We find out on Dec 10th if we got selected or not... — read more 

Our DM just ook a Voluntary Separate yesterday.

Ever since Verizon has changed the credit scoring fraud has skyrocketed. I'm 300% to qouta because people are getting approved for 1000$ iPhones and telling us they won't pay the bill and that they are just selling the phones. Our store went from... — read more 

Why does Verizon keep it's black Friday deals under wraps. It makes no sense to release them on Thanksgiving because people already have in their heads where they want to go beforehand. Even Cyber Monday deals are closed. That's not how other tech... — read more 

Anyone find out that their center is for sale that has renovations going on? They are telling us we’re safe, but there is all kinds of work being done here that’s a little concerning that makes me think this place is next.

Well....after over 20 years, this is how it ends. Was a great experience and career initially. Saw things start to slide downhill a few years ago when the layoffs started happening and watching benefits slowly erode. There really isn't anything left... — read more 

Not revoking...good luck to all that stay with Hans

What’s future of RF engineers, System Performance and Field Assurance engineers in VZW?

Anyone get rifed today? Please post it here.

No one is safe. For those who didn’t hit the button my condolences.

Can someone, anyone enlighten me to WHAT really is going to happen to retail for this new “rebranding” to 2.0. Some stores changed their outside signage to just “Verizon”, Landline wrote off a metric ton of employees, and retail stores’ headcount has... — read more 

The Murfreesboro call center is for sale. So what does that mean for the employees there? Will they be laid off? Transferred to HBA? What is the time frame when this will happen?

Any ideas? Hopefully sooner rather than later.

Anyone heard about presenting “Flex Quotes” to the customer with “Every” single transaction yet?? Even if they’re just there to pay their bill? We’re asked to do Flex Quotes (which freezes on everyone) just so it seems like Verizon is going digital?... — read more 

Any corporate call centers in danger from this restructure? A lot of rumors floating around that big wigs positions were “dissolved” and that centers could be closing after it is all said and done. Can’t imagine that telesales could be discontinued... — read more 

Found out our call center is for sale. How long will it before we are let go?

If you want REAL change, then you need to start the union talk again. Do you remember the time before we had smart attire? Ties and dress shirts everyday was the required dress. Once reps started to talk about unions and stores in Brooklyn and... — read more 

Here's what happens: Position eliminated: Manager blacklisted me because I asked HR about the bereavement time allowed when an immediate family member passed...She said I was sneaky and went behind her back. The first question she asked when I told... — read more 

Does anyone wonder why Hans didn’t mention the SMB reps yesterday in the restructuring.

No chance everybody survives the restructuring. Actually, I'm pretty sure this might end up being one of the biggest cuts once it's all over and done. Hopefully everybody here has a backup plan in case their number is up. There will be a lot of... — read more 

Came back from baby leave and hit windfall two months in a row! Then I got canned from the SMB channel. Turned out to be a blessing in disguise. Seems like there are just more and more changes. People. Get you degrees and move on. Life is better on... — read more 

My GM and the SM working are both on a call now that is being led by Hans regarding the changes coming down. If you work in Corp Wireless and are a part of that call, please comment with what is discussed in it and what your take away is. I'll... — read more 

If you put in a 2 week notice and go to a competitor is that 2 weeks unpaid ?

I got promoted to supv 2 years ago, what is the normal severance package - not asking about VSP ? I have 15 years total ?

Is no one else angry about the 25k a year pay cut for Solutions Specialists? The new structure is unfair, some people have families and mortgages. I don’t understand the lack of concern.

OK what is everybody hearing on the wireless side? BGCO, CS, Marketing, HR, IT, etc. What Rumors are you hearing? VPs changes their tone after finding out they have to interview for their jobs? How many people in your org are accepting the offer?... — read more 

To get indirect shady and let the managers deal with the consequences!! Screw em , they aren't hear to help us sell... They get all dishoveled when the district manager calls, they talk about every single number and only focus on how bad your numbers... — read more 

Who can we contact in the media to report the unethical practices that this company is making the reps do? I'm sick of being punished for doing upgrades with no "pull through" this is a joke !! Morale is low , managers are leaving, a job like this... — read more 

How are we supposed to make this ridiculous quota if the system shuts down every week?!

Get out while you can. It was all in the plan to give employees these shares and then jack up commission so people would leave and they don’t have to pay it out. Literally nothing good with this company.

Face it folks, the C suite in Verizon is known for one thing... Boosting there dollars and laying off Employees. If this 44k outsource is a surprise to you, then you've been blinded by the board. When Vodafone sold the 49% stake back, Wireless, the... — read more 

Any word on whether or not the SMB Specialist role is going away?