The program has so much payroll wasted on management looking at graphs and numbers, they will never realize that the customer is the one suffering. People are "servicing" bays to get to 100% number which means nothing in the real world. Bays are... — read more
Closed door meeting end of the year Last hours
Are they preparing the next hit to Lowe’s employees? More cut before the end of the physical year
Best Scores?
Any idea when they are going to release the Best scores? It’s what used to be called the EOS but like everything else Marvin has to change it putting his turtle paw mark on it. Will be interested in seeing these as the last two years my store... — read more
BRG Phase 2
Just released via email. Let you unconcious bias be your guide.
MST Market Staff
Does your market MST leadership dk nothing but forward emails and say service servicecservice, then go hide somewhere
SMART management
S - stand around talking to other managers. M - move to the back of the store where you won’t be seen. A - annoy associates about credit apps, leads, protection plans or other stupid sh–. R - refuse to answer phone T - talk about your friends... — read more
Customer Service?
Every day our manager berates us about pushing customers to sign up for a Lowes Credit Card. My store is not in an urban area, but fairly close and many of our customers are not that well off and another credit card at 29% interest rate is not... — read more
An open letter to Lowe's Corporate. Why you are failing, and PRO as cited example.
In case you are unaware, Lowe's has an event currently running through 12/15. QSP is a "Quote Support Program", where when customers buy in bulk they get larger discounts. The minimum is $1,500.00 to qualify. So corporate likes to periodically run... — read more
Store manager meeting today.
Store managers in my district had a meeting today. Something to do with the ASM's. Store managers requesting info on all ASM's prior to meeting. How long in position, how far willing to travel etc. Anyone else hear about this meeting or what it was... — read more
Lowe’s can’t complete
Buying high end appliance package; fridge, oven, dishwasher, microwave Lowe’s can’t get it for 6 to 8 weeks. Best Buy has them in stock.
Regional union
How do I join?
All store meeting overtime
Have anyone else noticed that your time was changed to keep you under 40hrs for the week.. you won't be get ot for the meeting
Who else is doing the perfect bay ridiculousness
this is the dumbest thing I have ever heard
Lowe's: walking on eggshells
https://www.businessinsider.com/lowes-employees-complaints-store-scheduling-system-2019-11 Lowe's workers say the home-improvement giant's new scheduling policies are leaving some employees feeling like they're 'walking on eggshells'
Can we look forward to any more December suprises?
Any more roles to be eliminated before the next year? More layoffs? More hour cuts?
Another pointless all store "meeting".
Thanks Marv and Small-Hands, I am dumber for having attended this nonsense.
Lowes Violations
https://violationtracker.goodjobsfirst.org/parent/lowes
ASA Role terminated
Welcome to the world of Lowe’s.
PSE - schedule blocked after January 31
My project tool is blocked for new appointments after the quarter ends ... some of my colleagues too - looks exactly like what happened to PSI last year ! Any thoughts ??
Poinsettiia - Pay by Scan
Any other stores selling their Poinsettia via Pay by Scan? There might be some truth to Nursery going more & more PBS and not needing LNS.
Tomorrow
Be Ready
Final write up
Do finals expire? I was originally told they expire after a year.
Specialist layoff next?
At my store today all specialists were asked where they would like to see themselves in the next 6 months; step down or step up. Are specialists going to be eliminated soon or will specialists be shortened to just a few? There was a managers meeting... — read more
IMS, Sterling, Genesis, IT Disaster
Another Black Friday weekend of IT issues. I thought you were going to correct this mess Mr. Ellison?!?!
PSE news.
Well, our PSE was forced to woprk on black Friday, manning a lead table. LMAO. He stood there all day, blocking a busy end-cap, and disrupting mad foot traffic with bumper carts. At the end of the day, he got ZERO leads. Then again today... — read more
So who has gone for the interviews at 84 Lumber and Power Modelling
Well - I'll tell you. Timonium Lowes will be losing one installer and two specialists come Jan 1. At White Marsh - one ASM and two installers At Severn - the entire millwork department is leaving.
How did your store do on Black Friday?
There weren't nearly as many people here as in the previous years...
More Layoffs after the holidays?
I don’t have any info, haven't even heard any rumors, but I have a feeling that there will be a big round of layoffs after the holiday season that will be specifically aimed at long time working full-timers. I figure that, when the demand for labor... — read more
Hour and a half meeting on 12/8/2019
Does anyone have any information on this after hours meeting.
Anonymous call?
Ever call the anonymous line to only then get badgered by your boss asking if you made the "anonymous" call? I did. Totally out of line.
Black blobs
Does your store have the black blobs if Black Friday sale items in aisles all over the store? We draped sale items with garbage bags and then shrink wrapped them. Customers have been ripping off the plastic to reveal what’s underneath. BTW Home... — read more
Hmmm, no special vendor pricing this year?
This was one of the reasons as to why I took a job here. What else do you think they will cut?
Business Insider article on Lowes
https://apple.news/AT3BNt8DnR1K2G8aDZyIPZw The above link should take you to an article on LOWES scheduling screwup. What the miss is the details. My dept has no one till 9:30, then two CSAs Clock in - how stupid At the same time there... — read more
You have no idea...
Most of the people commenting on this site have no idea just how bad Lowe’s has gotten in the past few years in comparison to the company it once was. I’ve worked for Lowe’s for over ten years and the company you work for now is barely recognizable. ... — read more
Marvin cocentrating on internet orders 2020
Work on your resume's. Marvin says he wants to Improve internet sales in 2020. Marvin won't need high dollar .knowledgeable employees to pull internet orders
Receipt Surveys
Has anyone had their manager call them and tell you to get surveys done, the ones on receipts? We are constantly called upon to take surveys on any receipt we can find or any phone order receipt. Of course give all 10s, even though there is no way... — read more
Dewalt gone in january
I just heard Home Depot is signing a deal with Dewalt that will keep LOWES from selling Dewalt tools. My source says it will be effective January 1st If true many pro customers will leave us and go to HD. Lowes will not be carrying a... — read more
Depots Wins Again
Love it.