Hazelton's corporate store went union today! Congratulations to them for Having the courage and team strength to pull it off!

High unattainable expectations are given when someone doesn't want you to win. $120 is the ARD now. Canton Ohio

What are you NOT supposed to do in sales? I dont even know the difference between shady and ethical anymore.

Is it okay to ring out Prepaids if a customer wants to buy a phone at full retail?

How is the new commission structure working for you guys?

I’m in GL and was an RIFed SM recently. Never on a warning and in good standing. I heard An SM position recently opened in Cranberry, PA, which from what I understand is a highly sot after store. The position was opened with relocation assistance.And... — read more 

FL here. Thank god for the new commission structure. You shady reps never deserved 80k+ to begin with. In fact you were all the inevitable death of Verizon, and the reason why honest hard working reps were always frowned upon by leadership as well as... — read more 

I see the favorites and high performers given softball commitments and never even coached on their commitments. I see SMs go up to their favorite reps and tell them they're going to do an observation on that person's next sale, so pitch a hum or... — read more 

What does everyone think of their new commission set up? Do you think you will make more or less? What are some of your quotas?

The only thing keeping me here is the possibility of severance.

What is the deal with Personal state sick time and sick days? How many times can you call off?Nobody can ever give me a 100% correct answer on this.

Any news on this ?

Store in Lithonia, Georgia has been told that they will be closing on July 31 by the director.

Asking for a friend...

Does anyone have any details on this center? Reps in Care have been given an end date of September 24. Their managers have went over their severance packages as well. On the other hand Financial services reps are in the dark. The Charleston call... — read more 

Anyone heard anything about the status of the whole commitment coaching system. Seems shady that one rep could potentially be terminated for not attaining commitments that other reps never had to do in the first place. Also seems easier for managers... — read more 

I am hearing, from having to think about what names to give the next rif is moving from 10% to 30% or higher. This is for IT development groups, not sure about the rest of the company. Wish they would let me volunteer before the ship sinks. It is... — read more 

Most of you complaining are probably bottom performers that should be doing something else. Sorry no handouts getting lucky by clerking. Those days are over, time to sell. Most of the stuff on here is fake. And are posted by losers. No one is forcing... — read more 

So the new quota consists of new voice lines and upgrades only to multiply rather than pull thru/strategic to help you out. We don’t get voice lines, no one comes to switch, and our new plans are overpriced. How are we and management going to make... — read more 

All these GMs with stores closing and you pick an SM to promote that's been fooling around with half her district plus her GM? Good job ta02

Ever since they've been laying off IT our pos system has been absolute garbage. Constant freezing and not sending lines for activation. How am I expected to just hand people the phone for set up at home if every 1/10 new lines doesn't get sent to... — read more 

What is happening on June 18?

The standard is if you've been with the company 20 years, you are over the age of 40, and you make more than 60 - consider yourself available to be toast. Exactly what was said here. If you can tick of two (or God forbid three) of these categories... — read more 

Why in the world would this company want a new leader with questionable integrity and low moral standards? I believe he was fired from Ericsson for improper activities involving company funds. It just makes no sense to me.

Has anyone heard anything about the actual sales positions being reduced? I have read some entire stores closing, and management being layed off, but anything about reps?

IT Development is having a 10% RIF. I just volunteered and this is real. Don't know if its due to outsourcing not happening in development or if its in preparation for it. The fun never stops! At least I am getting out with a package. Good luck... — read more 

How are you guys dealing with the Tech Coach option for setting up a customers device once they have upgraded?

More layoffs on Tuesday Is anything really going on today or is this somebody just trolling?

Anyone who participated in a trial have any info on what we should expect?

I feel withall the uncertainty that this company has, with employee morale low, indirect leadership skills - IT support should look into unionizing to hold their own. There apparently was a call eith an IT head stating the lay offs were part of an... — read more 

Just when you think you can't hate this place any more than you already do.... Now you are taking away our discounts, so some customers now will be saving more than employees, nice work you tools. Will Verizon ever understand how to treat it's... — read more 

Heard rumors of more layoffs/ closing of more call centers the end of this year. If so which centers?

Lowel Mcadam isnt going anywhere and will continue to receive increases in salary and bonuses along with share holders and his cronies. Keep that in mind next time you want to defend this company

If anyone out there has any insider information? Today IT was hit hard.

Just got word that our 35% discount is being downgraded due to increased selection and cost. It will now be 25%. I'm sorry but in the last 4 years we have less smart accessories by a good 20%. I love how they know morale is down and they continue... — read more 

Is there truly anyone left that enjoys working for this company anymore? The life is literally been s---ed out of me. I use to love it. Not only did I drink the Verizon Kool-aid, I served it up to others. I was proud. Satisfied. Now regardless of the... — read more 

This seems like another culling of the highest earners by Verizon. The highest earners who also usually happen to be the oldest employees who will hopefully one of these days wisen up and sue the company jointly. How many of these do they think they... — read more 

Is anything happening today or was it another false alarm?

I once hated the union because I didn’t understand what the union could do for ME. I drank the company juice and nodded when they said that the union wouldn’t do anything for me. Don’t let anyone fool you and think that they can lower quota and... — read more