So basically Verizon rewarded all the underachiever bottom feeding reps today and punished those who actually made quota month after month. Great job! They now have gone to a communistic business model in the retail stores.

Any real info on the new part time positions??? Worth it not worth it!!

No one is going to get more than 60k a year in most markets don't be stupid...

The base salary increase will be set based off of last year's performance. Anyone who was over 100% last year will have a higher percentage increase 70% of your total revenue per year will be made up of a base salary. 30% will be made up of a new... — read more 

Today we were told that commission as we know it is gone. Leaders were unable to say how or when this will take effect. I’ve heard many different scenario. One being an average of last years commission added to hourly. The next is group... — read more 

Wow! They announced a reorg on Up To Speed. I am sure more things have to be coming

Is it still out there? With these protests I don’t see many sick. I guess it went away, looks like Business as usual will be back real soon.

Verizon s—s

People are scared. This is the new normal. These riots and protests will not end.

Nationwide all Corp VZ retail stores cleared out all the inventory off the sales floor due to the riots and looting. So now we are working out of empty stores.. this is not going to help with retail recovery.

Did anyone else get the hybrid work from home retail survey. Basically indicating that there is they plan to have retail reps work part-time and store and other time working from home. It was titled "your voice matters"

Are they still sending retail people equipment to work from home? I thought wave three was suppose to be this week but haven’t heard anything.

Any talk on when retail employee’s will start getting a quota again? Any chance that they might get rid of commission all together ? Super appreciative of Verizon and how they are taking care of us at this time but I would love the chance to at... — read more 

If you're in the US and have been working from home in your pajamas the past 2 months, your job can be done from India for 1/4 the salary. Your time is short with VZW. If your working on 5G, expect MAJOR changes. 5G is now a cold war with... — read more 

In the Desert territory, the Director of retail basically said, "you are being watched and you are required to volunteer because if you don't your employees won't". So, VZW program of "volunteering" has now been turned into a communist tracking... — read more 

On Up to Speed they said at least September 30th, however in a follow up meeting with my VP, he gave a strong indication that at least some call centers will not reopen and everyone would stay home based. Did anyone else get this impression?

Is there any way to refuse to train my replacement and still walk away with my severance?

Yupppp unless something changes Verizon plans on keeping us WFH retail reassignment. Who else is beginning to think this is permanent.

I have to wash my hands, sanitize phones, wear a mask all day, work with the same people everyday, but in the south this does not seem to matter. I saw on instagram a birthday celebration and no one had on a mask even those in the store. Why cant all... — read more 

Do you think they are going to keep stores closed on Sundays?

Quotas to be reinstated next month for numerous channels . I appreciate the last three months. However, I hope they are going to be reasonable.

What’s everyone’s thoughts on having all the stores closed on sundays? Do you think they are going to keep it that way or change it back?

The word is annoying and overused. Also when is the new apparel being released for retail.? Word has it we are going back to polo’s and tee shirts. Thank God!

News came down that the next round of retail stores will be opening up mid June. Looks like the WFH option will be in place for at least another month.

Lets be honest and fluid about the current situation in retail alot of people lively hoods are on the line what does it look like. There has been a big push for us to use the tution program and the online options that are availble to us. Will work... — read more 

Absolutely zero communication regarding commission program and how we will exactly be paid going forward. There is no way possible that things go back to business as usual because clearly everything is and will be different working in the retail... — read more 

Who else has taken a step down with their WFH redeployment? How is coaching being enforced to those who used to be team leaders and are now single contributors?

I was told today buy a pretty senior operations person. Again this is second hand info. I'm not looking for drama. Verizon is going with a national consistent reopening process for retail. Press releases have been publicly put out regarding... — read more 

Yesterday I was offered a severance package of two weeks for every year I have worked. Verizon has been very good to me and I enjoy (enjoyed) my job very much. The problem is that I am asthmatic and would not be able to be redeployed to a store if a... — read more 

The great and extreme measures Verizon has taken at its retail locations are by far the best of any retailer in the nation.

I hope they get all the remodeling done in the stores that need it. No one want to go back to work with construction going on.

I helped two customers behind a plastic wall (impressive). I used my own phone to teach a lady how to soft reset her phone. And another that was a (manager exception) to process an exchange. We had to disinfect ANYTHING the customer touched. ... — read more 

It is a precarious time. We don’t know anything, we don’t know what’s coming. We can speculate all day, but it’s ultimately meaningless. We need to start organizing our corporate stores before we start opening locations, and this includes the... — read more 

If you’re going back to work in a store or if you know locations that are opening, please post.

So let me start that by saying yes we work for a great company and yes that I am happy to be employed and continue to get a paycheck. But now let me rant , so this redeployment is c-ap, you have people “randomly” chosen to work in a location, you... — read more 

It costs $0 to put yourself and your family before Verizon. Stop white-knighting for this morally indefensible company. Ronan, Hans, along with his rag-tag team of sycophants will throw you in the meat-grinder at the first opportunity. Be... — read more 

I pray and hope for those of us that want to stay working from home can permanently. I’ve been become so comfortable being home that I believe it’s safer. I’m doing the same job as I would be doing in the call center. I’m saving on gas! My compute to... — read more 

There are several states that are opening up retail (malls, outlets, stand alone etc) in the next few days. Within these areas are Verizon corporate locations that will remain closed. Why? In my opinion Verizon is putting more work behind the scenes... — read more 

Anyone not gotten redeployment orders yet? Either work from home or to a store?