Unbelievable how bad VZW’s wireless service has become. I recently ordered a new line of service and a new iPhone 11, and It was the worst wireless experience ever! Consistently no more than 2 bars of signal when I used to have full signal with... — read more
April 6th
Managers running stores until April 5tth. Reps will be returning April 6th. No word on at what hours. They said we will know when we know. They said the intention was to give all reps a14 day quarantine. Guaranteed at risk for commission again in... — read more
How long can stores stay closed
Ok so let's say in 9 days (what's left on 15 days) nothing has changed and stores stay closed. Does Verizon start layoffs? What about after 30 days? Basically is retail safe? Or is this the end?
I Think They Got It Right
First off I’ll start by saying up until today my store was open and we were a fairly busy store. I’ll also disclose I’m a Gm for that strore. I say all that to say I think Verizon Verizon got this right finally. As far as working I could care... — read more
More store cuts
Update: Effective March 22: Our retail stores Out of an abundance of caution and to balance the safety of our employees with that of our customers, Verizon has taken the following steps: All Verizon owned and operated stores will be closed on... — read more
Verizon Has Mishandled Coronavirus Crisis
My store is currently closed (high risk). Management asked for volunteers so that employees in other locations that are still open can have an extra day off with their families. Why am I being guilt tripped into working and exposing myself and by... — read more
Managers are FORCED to work?
Managers got a call today or joined a call to communicate recent Changes that impact Solutions specialist to not show up to work until April 1st but managers will cover shifts in surrounding store to their home address. Is this fair? Was this the... — read more
Wilmington Center shut down
I can’t believe after we learned the South Carolina call center had a positive test that we would remain open. We did till today with positive corona virus test. It was ironic that everyone got their work from home kits Thursday and then they... — read more
New hire layoffs
I wanted to bring this up because some points could be made about this in future layoffs (face it we all know Verizon, they will happen again) Our call center hired 17 new employees, we thought this was a good sign that maybe our call center will... — read more
Waiver to work!?!
So get this....the employees who’s stores were closed aren’t REQUIRED to work. Instead of any of them WANT to work they have to fill out this form to allow them to work. The reason behind it is so they don’t spread the the corona if they were to get... — read more
Hey Verizon! You want to protect your employees!
Set up an on call service. If a first responder needs anything that’s important they can set up a same day appointment with a manager to get the help that is important. They would just call customer care and care would reach out to the manager to set... — read more
Up2speed live Twitter comments
Today was the first time people got the balls to negatively comment about retail stores open. A few were the typical a– kissers who think they have a future in retail. Verizon is putting employees at risk. Now that most of the country wants limited... — read more
Let’s be fair
We are all in this together.
Red travel advisory- still open?
We're on the brink of going to a red travel advisory and local government has already shut down all non-essential business. Yet retail locations are still open? I understand as a WHOLE Verizon is essential but using the reasoning that we assist... — read more
Los Angeles
What’s going on in Los Angeles for store closures due to coronavirus?
Major Account Manager force out
Verizon forcing out sales teams. Major Accounts Managers are on the chopping block. No package
Why are we still open??
Its obvious Verizon does NOT care about its employees. Our credo is BS because it was written by people who dont have to rush to the frontlines of a disaster. They should be the ones who come and work on the front lines. Atleast close all stores... — read more
Why are we still open??
Its obvious Verizon does NOT care about its employees. Our credo is b—s— because it was written by people who dont have to rush to the frontlines of a disaster. They should be the ones who come and work on the front lines. Atleast close all stores... — read more
Failed:
Verizon is falling a**-first into a pandemic and dragging frontline employees down with it along the way. Verizon is not valuable if the workforce isn’t behind it. When will some of you realize that? The economy is tanking because our LABOR has... — read more
Special Award *check*
Why would Verizon delete direct deposit info the day they are processing special award checks for VSP'rs? Especially when I went in there and made sure it was active the day before?
401k going down the drain and can't stop it.
It s—s that vested employee's are forced to watch their 401k go down the drain because they are only allowed to take out 50% or less ,than what they put in. If you have been vested for 10 years or longer you should be allowed especially during a... — read more
Any district with more than 2 stores open....
Your DM isn’t backing your safety and wants to look good - just to generate some profit, good dms have been getting there slower stores additionally closed and pressing for employee safety. Look around Vzw should have more locations closed. ESP with... — read more
Modeling the Greed(o)
We are literally running to a crisis down here in Florida while executives play it safe from home. Select store closures even though we are all equally as vulnerable. Let’s stick it to Verizon the way Wells Fargo did once this is over.
Pay for employees
I understand store closings and reps/managers getting there 40 hours pay...I’m ok with that!! But us frontline employees should be getting time and half , we are the ones exposed to this nonsense
Just Close the Stores
Is anyone actually coming in for anything that is absolutely necessary for retail? The only people we've helped all week are non-believers that think Coronavirus is a hoax or are ignorant to what's going on in the world and tank our RIS for not... — read more
Stocks
I wonder will our stocks be affected due to the economy on the brink of collapse?
Wireline seeing an uptick in scheduled installs
The older people who once had landline want it back. Cellular is not reliable if your phone doesn’t work and you have no where to go to get a new one. Just when you thought landlines phones were done.
T-Mobile Closes 80% of Retail Stores to Help Stop Spread of COVID-19.
Ok Verizon now read your playbook. #1 follow everything T-Mobile does Ok done.. https://www.droid-life.com/2020/03/17/t-mobile-closes-80-of-retail-stores-to-help-stop-spread-of-covid-19/
10 Person Max Restriction
Since President Trump announced a 10 person max gathering restriction. Will Verizon abide by this? What measures will be taken? Will managers be by the front door to limit the people in store? Will employees count towards the 10?
Verizon Stores Being Forced To Shut Down In SF Bay Area Because Government Is Going To Force Them
https://www.sfchronicle.com/bayarea/article/Bay-Area-to-shelter-in-place-What-you-need-15135087.php
Verizon still cares less about their Frontline Employees
Not sure if anyone saw the webcast recently, but at this point I feel like Verizon is trying to profit more during this national emergency than keeping their employees safe. After seeing Apple close all of their retail stores for at least two weeks... — read more
Open Plan office. In building built in 1980s and converted to open. So overcrowded theres
always a line for the bathroom any time of day. Building designed for maybe 1,500. Has 2,500 in it now. People blowing noses in the bathroom sinks. Eating/preparing/storing food everywhere. No way for social distance. Not good.
Tank the next Pulse Survey
For the employees who are still at this hellhole, I say we tank the next Pulse survey. That's the only way to get their attention. They like putting on broadcasts and highlighting their "highest ever ranking"......we can all end that. They always... — read more
Utah call center closed due to Corona.
Utah Call Center Closed due to rep testing positive for Corona. Call Center is closed until further notice.
F’d up
Wow that email was bs, barely any stores closing, not even half, Barely any sanitizer or cleaning wipes in my store, Hazard pay... nope just the same as people that don’t have to work at all or risk their lives. Should have known Verizon would never... — read more
Call center closed for cleaning
South Carolina Call Center is closed until further notice do to rep testing positive for Corina.
Reduced Hours Recap
Starting tomorrow, the 15th, for the next 5 Sundays stores will be closed! Starting the 16th - 31st stores will only be open 10-5. Info coming Monday on what stores to be closed all together. Will get paid 40 hours regardless of how many... — read more