With the Smb team going to an all bucket commission structure do you guys think retail will ever do something like that? And if so would you like it?
2.0 Mystery
Are we respecting people’s time and not overselling to them or are we slamming accs & pt ??? DM’s, RD’s, VP’s & MP’s are struggling to maintain profit margins/goals from upper management and now are reverting back to old ways of management. This... — read more
RETAIL STORE CLOSURES
I work at Verizon in the real estate lease and property department. My job is to manage leases for corporate stores and find and lease locations for new Verizon stores. I feel it's my duty to tell everyone whats going on because when stores close I... — read more
Store Closures
Three stores closed today in Central California, anyone else have any news?
Winner Circle Cancelled!
Winner circle is being cancelled due to concerns over coronavirus! Those of us who made it should get an email shortly with a dollar value in lieu of the weekend. I’m sure Verizon will be saving a good amount in travel and hotels... and yet they... — read more
BPK
If you can’t take the 5 seconds to read the screen on the bpk than we shouldn’t help you Or get rid of the bpk all together, most of the reps day is assisting with disfunctional customers who need to hand held on paying their bill
Winners circle update
Who’s going? Cancelled? Not cancelled? Job group?
Latest update on job cuts
From the website seeking Alpha. Spread word Verizon (VZ -2.4%) CFO Matt Ellis says the effects of COVID-19 and the coronavirus haven't been visited on the company's business, noting "We haven't seen a material impact yet." But it's not immune... — read more
Another change to STI coming?
Saw my supervisor watching a video entitled STI redesign when I went to ask him a question and I was like “whaaaa?” And he told me to go away.
2.0
Ok so why is it that reps are 100% phone adds, 100% upgrades and 100% total rev and still middle management wants to micro manage the numbers ? Wasn't this the way it's supposed to be ?? As long as you are 100% across the board and 85% RIS ? The... — read more
100%
Ok question...if a rep finished 100% new adds, 100% upgrades and 100% rev why are middle managers still trying to micro manage the metrics??
When/what is next lay off rounds
Does anyone have any insight as to when the next layoffs will be and what positions it will be?
Winners Circle East
Nashville TN at G–lord Resort/Water park Anyone know the date?
HBA lay offs??
There are rumors going around that the next step of the budget cut is going to be to lay off all hba positions and move them strictly to vendors. Any truth to this?
Got an email about a lawsuit
Got an email in regards of using “Teams” and “Groupme” while being off the clock... who else got it?
Grass IS Greener
I left about a year and a half ago. My time and effort are actually rewarded where I am now. I should have left a long time ago. You can have happiness. It does exist.
Customer experience and RIS scores
In regards to RIS scores a rep in the great lakes region claims she was sabotaged by the company deleting positive surveys and leaving only negative ones. Apparently she had some relationships on the DL with management and they tried to get rid of... — read more
Deleted comments
So why are comments disappearing on this page? Who is really controlling this page?
Vzcg raises
Outrated my dm peer and she still got higher raise than me wtf?? Should I reach out to my union rep????
Is 5g safe?
So far I have trusted Verizon on this one. Has it been misplaced? Think about it we will be on the front line.
Verizon Hilliard Building could be for sale soon
Multiple commercial real estate company’s are in current talks with Verizon about the Hilliard Verizon building at 5000 Britton Parkway. I am not sure if this is to lease the unused part(s) of the building or to sale completely. However these... — read more
Death of the pixel
Verizon is ditching the Google pixel. So we are back to selling iPhones and Samsungs not that that had changed anyway.
This sums up Verizon Wireless as its being run today
https://www.breitbart.com/politics/2020/02/17/ceos-keep-1-million-indian-graduates-in-u-s-jobs-legally/
Coronavirus hurting store inventory??
Just checking to see if other stores have been seeing their phone stock dwindle over the past couple of weeks. We are almost out of certain iPhones in our store and we haven't been getting any in. Reps are concerned that they won't be able to hit... — read more
Call centers closing timeline
When are the rest of the call centers closing? Lots of rumors going around and would like some accurate information regarding the trajectory of remaining centers.
We know all centers are closing....
What and when is the next center to close.
Hiring Freeze in effect?
I know they can post jobs but not fill them in a large geographic area.. So I guess a pause? Anyone know if this is company wide or area specific.
Verizon Hilliard
Cafe is closing first week of April. More to come.
Store Closures
Since January we have had North Shore Mall MA, Coolidge Corner in MA, and now Pheasant Lane Mall in NH all announce they were closing. What’s next? How do I find out if my stores closing?
Berkshire Mall, wyomissing Pa close.
We just got our severance pkg Informacion, our store is closing on the 29th of this month. Store will become an authorized retailer.
Non commission structure
Anyone heard strong rumors about this? Have heard it floating around for quite awhile and GMs stating we seem to be moving more towards Apple model (ris and experience time being more important than numbers) Removal of behavioral coaching also... — read more
Not backfilling positions
In my area 2 Retail SMB reps quit a while ago and Verizon is not going to fill the positions. The SMB manager said that no SMB spots in the East are going to be filled going forward. They were expecting possible layoffs for this position.
Retail changes in March
Retail is not back filling SM jobs, and not posting for openings. Looking at a headcount reduction at the store leadership level. Possible GM/Indirect Account Manager position merger, however not confirmed. Leadership reduction is confirmed.
Northeast has issues. 10 stores will close this year in NNE market
They will not back fill the missing district manager as they’re going to consolidate. Expect hour changes soon. Down to 1 SM , floating GM 1 LSS.
Any word on the upcoming changes ?? Real facts no bs thanks
Any one have any actual idea what other changes are coming to the retail channel. Please real info no fake news! I heard Great Lakes are getting hit with some big changes.
Store Closing
Verizon store in Valencia Ca is closing by the end of the month. I also heard the Union is already calling the reps in the district for a meeting.