Mostly kidding. Regardless, Sandeep’s replacement for her doesn’t seem to be exactly knocking it out of the park either. Great hire, little fella! 😂

Hahaha 😂 they laid off half their security department in the middle of a hack. Hope it was worth it.

https://news.yahoo.com/ransomware-attack-blamed-change-healthcare-192647680.html

Just came across a hiring post in Manila. " No BPO experience are always welcome to apply we are hiring and start in January 2024" Optum a night health group company Help desk in IT support ( information and communication technology full time .. — read more 

I used to work for Change before I was redeployed to another team from AR and it was bullsh-t so I left. Lol One of my ex coworkers texted me and said that they haven’t been paid for 4 days because of the cyber attack and don’t know when they will... — read more 

https://www.reuters.com/technology/cybersecurity/cyber-security-outage-change-healthcare-continues-sixth-straight-day-2024-02-26/

How long did it take for layoffs to start after you were acquired by Optum? What areas & roles were impacted? How many people were laid off? Were there any signs that layoffs were coming? Did you get a severance package?

4-5 days and the only official notice to the outside world is that experts are working on it. Where are all the executives that talk the pretty talk about how prepared we need to be for a disaster?

This down time is costing big $$$. We all know something’s got to give, so not surprising if there are layoffs in the horizon

Still they are working on restoring the systems. In this call, they did not mention about shutting down the system, or am I missing something?

Do Philippine employees realize they’re working for 4000$ a year is essentially modern day slavery?

Roughly 107 hours of downtime for an entire division.

What are every ones feeling on this service if you use it? I'm not impressed. When I first switched they were sending my meds every two weeks, I have a medicine cabinet with 6 months worth of meds in it. Lately everything is coming late, new scripts... — read more 

Does every team have the brown nosers and su-k-ups? This is the part of work that grates at me the most. The manager calls them out on team calls about how wonderful they are. One of them completed a presentation on the importance of teamwork. That... — read more 

I didn't get a salary increase. Did others get a salary increase? And I got only a 3% bonus increase. I also didn't get a salary increase two years back. Is this the norm at Optum or is the manager just prejudice towards me?

If my target bonus is 8% and my RRP percent is 75% then I should get an 6% bonus, correct? The numbers aren't making sense on my annual review report, not sure if there was something else I'm missing. Trying to figure out if I'm getting sc--wed... — read more 

Hospitals affected by Change cyberattack advised to disconnect from Optum Cybersecurity incident could have significant cascading and disruptive effects on revenue cycle and services by Optum, AHA says... — read more 

I love CVS over any big chain pharmacy and was bummed when I had to switch everything over to Walgreens. So many problems with Walgreens. I am one that was really good at my career, been there for years, and recently laid off. I am looking at... — read more 

What’s the point of merit anyways? Do you really need the annual increases? If you need more money, just apply for a promotion? Seems merit just sets people up to be over compensated and candidates for layoffs.

How many people have stopped calling IT because it’s a waste of time? Now we lost what little was left of the US techs. Smh

Seeing OFL and IT help desk. Anyone else?

Well everyone they did it....... They have now moved the entire help desk to the Philippines and Mexico. For ourcolleagues that are in the US, most are being let go today with no warning. No ability to check job listings internally. With every org... — read more 

Going on 30 hours. Company must be bleeding money now right?

https://www.wsj.com/market-data/quotes/UNH

Which map ratings are usually laid off? 2’s and 1’s? Can 3’s apply for a req on another team? Or do you have to be 4 or 5? Is it true that your first year on a new team, they have to rate you a 3, regardless of your performance?

https://www.reuters.com/business/healthcare-pharmaceuticals/change-healthcare-network-hit-by-cybersecurity-attack-2024-02-22/

Honestly, pretty satisfied with my review I had this week. 5% merit 110% bonus I’m near the top of my pay bracket which is why 1.5% makes sense. I’ll be up for a promotion next year. I came from 2 companies that never paid out bonuses... — read more 

Haha. Hahahahahahaha. Couldn't happen to a better organizarion.

Question. Are layoffs typically done on Thursday? Or does it vary?

I really wish the management would stop getting rid of people and expecting the rest of us to pick up their work. This is not a sustainable solution and will only lead to a complete burnout of those of us who are still here. I'm already close to... — read more 

Yes must CHC legacy employees other than Managers and up will NOT receive RRP. I have seen this question now in many threads. The GL 30+ won’t receive merit but will receive a nice bonus usually between 24000-35000 while their teams will get zero RRP... — read more 

Jeff is full of sh-t. When things get tough only the ELT comes out on top. Create more positive energy, that will improve RRP supposedly. No one here feels valued.

I’m confused so not every division of Change Healthcare was eligible for a bonus? What was the criteria? I’m reading that some areas received bonuses and others did not. Not knowing why just reading seems like an unfair policy. Haven’t had my review... — read more 

I read almost every month that mass layoffs are expected, but each month passes and there are only minor cuts here and there, mostly in acquired companies. I'm not saying layoffs aren't happening, but they're not as severe as many are making them out... — read more 

The place is a monumental disaster, just wish it would implode. There will be layoffs, that's for certain. Part of the goal is attrition due to no raises and minimal, if any bonuses; the attrition would be organic downsizing to help minimize layoffs... — read more 

Please no mean comments- I was bullied by my manager into giving out low ratings for her benefit to only have her turn around to give me a low rating. She is targeting me because I am slated to move into a more senior role and was wondering if I have... — read more 

I mean, profit was ONLY $22.4 billion. Guess we can expect more layoffs. Right? Why wouldn’t there be more money to share among leadership and shareholders? Let's kick out those who actually made this money!

Is anyone seeing promotions during this MAP review?