I've been a tech now for AT&T for about 6 months now and everyone is saying that we are next too go. Is it worth applying to Frontier or just stick it out and ignore everyone

Which offices has been surplus because we are in Houston and haven't heard anything. Managements are not talking and they keep saying we are ok. Is this affecting all Houston centers? Anyone knows? Can someone speak up. and put the offices names been... — read more 

It seems they are re-routing calls to the SE. I am guessing from the closing stages and layoffs.

We all know that the building has been sold. I found out today from a reliable source that only management positions will be moved to the Data Center in Hoover. Any non-management jobs will be relocated to Dallas. Expect this to occur by the end of... — read more 

Anyone have info around how much longer RAEs will have a job?

Cleveland 10 TFS Techs, 1 Specials Tech, 10 Facility Specialists (mlac/gnac) and 60some service reps. Great job D4.... Well At least you represent the contractors too

Is there any more news regarding job cuts? -Are Pkgs being offered? Are there options for relocating? Can anyone shed more light considering all posts are anonymous ? What's the difference between direct and indirect surplus?

To all the AT&T veterans that have survived round after round of layoffs, does the awful work environment ever get better? For reference, I am a DIRECTV employee that sees a lot of good in AT&T's brand, network, global reach and SDN future, but the... — read more 

We are waiting to see if we are next on this long list.

Speculation is running rampant for southwest region. Mandatory meeting for Thursday morning. Managers won't answer why or what meeting is about. Surplus? Reorganization?

It's very frustrating as a long term management person that the Company closes your center and no one in upper management seems to care? I have been a reliable, loyal and dedicated employee for over 20 years and no one seems to want to give you... — read more 

We were sold off because att doesn't want to offer wireline and we weren't having that in CT and our union owned them. It has been the biggest blessing ever. Frontier has brought so many of the jobs Att stole out of our state back and is totally... — read more 

Anyone have an Idea of what is actually happening? So far it's been 3 days of supposed "power outage" related outages affecting most states, supposedly power issues in Texas. I have a feeling the "power outage" excuse is just bs.

I wish those of you who have no idea what you're talking about would stop posting as if you do. Cuts are coming. Will it be Monday? I don't know, but I do know it's not across "all segments." I also know there is no such thing as a "3+3+1". Also, 90%... — read more 

The new AT&T have been doing this for years by moving jobs around to different states and have lost a lot of knowledge and experience in the process.

With Sep 24th surplus declaration for the SouthEast region the, union new communication to members:" We have a group of employees with an unusualy high number of non members. We are trying to reach out to them and find out why. One of them told us he... — read more 

DirecTV Free Streaming On AT&T Mobile Network Will Face Regulatory Hurdles, by claiming that its new Data Free TV offer does not violate net neutrality rules, really? Let's see how they can spin this one, but I wonder if that’s really the case, Data... — read more 

AT&T has been charging some of its poorest customers top dollar for its slowest internet service. Federal regulators require AT&T to provide discounted high-speed internet service to families who are eligible for food stamps. But AT&T has been... — read more 

A lot of chatter about layoffs to be expected in SE, 1A and 1B, operations and administrative this month. Not sure any truth in it, but best of luck, everyone.

Any updates about uverse job cuts?

I remember times when AT&T was a good place to work, when being a rep. was a more than decent job. But, then the greed took over, and now, now they’ll throw you under the bus just to save some money or to keep the looks neat for the investors. This... — read more 

But even picking up additional customers from AT&T U-Verse wasn’t enough to offset a net loss in the satellite-TV sector. Providers lost 26,000 customers compared with the first quarter. Dish Network has been particularly hard hit. AT&T should of... — read more 

I called customer care today and reached someone in Tulsa, OK....very interesting call - the rep couldn't access his computer and asked me to do everything on the ATT app. I was trying to to do something (SIM CARD CHANGE) that couldn't be done on the... — read more 

Few days ago AT&T told google fiber how much Randall cares about his consumers, today in the news his company accused of using loopholes to deny low-income internet discounts, as part of the DirectV agreement with the FCC. But the really Good news... — read more 

I know that National Retail NAE's are history but I am wondering about RAE positions? We have a lot of doors out there that need support. I don't think a 3rd party can handle this like National Retail. Has anyone heard? Thoughts?

Does anyone have info on Baton Rouge closing its doors?

There is a lot of chatter about the business and consumer advanced tech support combining in the Oklahoma City Mobility call center. There is also some of the worst attendance in both centers. After California and Illinois call centers were closed... — read more 

I have been with the company over 20 years and I was surplused I was lucky to have been given a job in Florida for now. I had to uproot my family but I have a job. Many more surplused managers will be moved out very soon.

Fact- Local Area Managers in IEFS being told to hold off on any headcount shifts. Rumor- AT&T in talks to sell off UV video services and go to a DTV only platform. Existing UV video customers will be CLEC with prem work covered by another company... — read more 

AT&T has contracted for more agents at Convergys-Phillipines as it gets ready to surplus at home. The Company is shifting more towards online support and artificially increasing the wait time on the phones.

Our center was empty, but in the last 3 months they have hired over 100 reps. If they are laying off then why are they hiring all these reps?

So I'm hearing mid September we will have another round of layoffs. So I would like to hear some thoughts on the volunteer to go process, how it worked for those the last round etc. it just seems contradictory when you read the form.

I heard that within ATO, the actual directors do not like their managers to have an Senior Technical Director title so it is being changed to Associate Director very soon.

As a former Company Engineer, The use of contractor based work at AT&T, expanded rapidly from specific project to regular maintenance and repair with companies like Mas Tec, AT&T’s assertions that Google fiber and their contractors are making... — read more 

http://www.marketwatch.com/investing/stock/t/insideractions

long hold times to follow up on intrusion alarm. A lot could have happened in 3 mins waiting on hold. Can't wait to switch. Just shopping around for more competitive bundling and pricing. Welcome to the new att.

T convinced everyone that U-Verse was the future, but everyone except the execs knew that digging up everyone's lawn was going to be too costly. The initial Uverse installs required 2 techs to do the install. Not sure how things are going today. They... — read more