Does anyone know what their numbers are these days? If like most carriers, they are losing money but how much? They do not share this info to the public? Are they finally taking an auto rate increase in NY NJ?

Some colleagues think that terminating an employee who refused to work overtime is illegal, but I'm not sure about that. I wouldn't want to refuse to work the mandated overtime because I still need this job and I'm trying to keep it until I get... — read more 

Company cares more about its shareholders than customer service - people waiting on hold for 30 mins to file a claim should be punishable by jail.

For TL, we're required to work a certain amount of OT hours per team but only actual hours over 40 per handler count toward the total. So if you take PTO your hours dont count toward the total. They tried to say it's related to being over budget and... — read more 

Me; Mid 40s, 10yr Remote employee in Banking with a BAS in business. High GPA. Moved sideways in CS, claims at 35,000 a year. CEO embezzled and the company dissolved. True story. Lol Trouble I’m seeing is most jobs want you to know Salesforce, or... — read more 

Maybe this will sound harsh and certainly not a popular opinion, but I think that many people overestimate themselves and think that after they leave this place will completely fall apart. Moreover, sometimes it seems to me that many here even wish... — read more 

Love how they expect people to have a conversation with their TM about staying with the company, I for one did not feel comfortable talking with my TM about all the areas SF could improve to retain good employees. Why would I put a target on my back... — read more 

Left in 2018 after 10 years with the company…..did not like the way the place was and is going…..I left, Please if you’re miserable here, leave……There is life outside and after State Farm

Hate this company hate tipsturd’s millions while work loads double during Covid. Horrible company, horrible management, horrible treatment of policy holders, horrible claims

It's Saturday morning and I did not take any OT for next week. Last night I dreamed of demands I haven't finished and IALs that I have to send in Monday OR ELSE. Pretty sure I need to get out of here very very soon. Actively looking

Is there any department that is run worse than TL?

Has anyone heard the rumor of in 2024 they will offer the following: add 2 years to your age or add 2 years to your years of service add 4 years to your age or add 4 years to your years of service Any truth to this?

So I’m on my break in the Illinois operations center, and see TL with 25-30 new people here for new hire orientation. How can one section need this many people? What kind of turnover is this claim section having?

I haven't been here for a long time, but I'm surprised by the amount of unprofessionalism that I honestly didn't expect here. Moreover, the one who tries to be professional starts to stick out from the rest and that's the way to get into trouble... — read more 

It's sad how many people neglect their health here. When accumulated stress starts affecting mental and physical health, it is often too late. Don't let that happen to you. Is it even possible to avoid the enormous everyday stress here? Not... — read more 

If I were a manager, it would be really hard for me to be constantly monitoring employees and micromanaging every aspect of their work process. But my manager seems to enjoy it. Admittedly, this may be done with the intention to make people leave... — read more 

I'm too tired. Stress levels are astronomical. Is it even possible to force the company to treat the claims workforce any better?

My mistake is that I was not a little more attentive to the market and left here much earlier. I'm just drained now. What frustrates me more than the triple workload I have to do in a short time is that the boss gives himself the right to say... — read more 

What is the purpose of Customer Service Week? google search result "Customer Service Week is an international celebration that calls attention to the importance of customer service and the people who provide it, with these goals: Boost morale and... — read more 

I used to be proud to work here. Not anymore. I am now appalled at the way State Farm is being managed. Does anyone at the top care about the reputation of this company anymore?

How can the company be a beacon for the customers and a good neighbor when it is so bad to it’s own employees?

Claims department is a total sh-t show right now. Under staffed under paid. The pay doesn’t even keep up with the current economy. You have ecrs working and screwing up claims. You have the medical and injury CS’s and CA’s who are already overworked... — read more 

If a company attracts people who actually want to work, invests a lot to provide them with some kind of training, I consider it a great loss when these people leave in in a short time. If only they would pay those people a little more, maybe some... — read more 

The first one to fall! Big Dog 2.0! PS and MT next! They are about to start jumping off the sinking ship. State Farm is headed for the biggest one year loss in the history of the company! I'm hearing $12-14 billion dollars +. They got caught with... — read more 

Here we go…i can here sf now….sir can you just take photo’s of your damage and email them to us so we can write a cr---y estimate…..you see sir we dont have enough employees so send anyone to your house…….

I’m kind of confused how SF every now and then will advertise cutting edge AI/Tech companies “they own” while cars are halfway driving themselves nowadays. Money laundering through tech?

This site has lost all credibility based upon the number of posts it deletes.

Given our current high inflation, is there any chance we could see an increase in post-retirement pension payouts for those receiving pension benefits or those who may be eligible for further pension payouts?

State Farm can no longer keep anyone, not just the best, but also those with an average skillset. What do you think would be the most realistic and best ways to at least slow down attrition?

So I watched the VPO video from Linda Harper about supporting our new employees in Injury. We added 880 injury employees this year with another 337 completing training. My question is this, what is SF doing to keep the experience claim handlers ? We... — read more 

Just saying! Has this been encountered? Guest guest

Almost all the comparative advantages that caused me to leave other companies and come to State Farm are now gone. I'm just wondering if this place still offers any benefits that the competitors don't? I don't think so, and please correct me if I'm... — read more 

I'm thinking of applying and just trying to calculate if it would be worth it

For once, I think we might be safe from layoffs. As somebody said in another thread, the job market is still not good for employers. If you tried to look for a new job recently, you know this is true. As a result, many companies are not laying off... — read more 

Claim Specialists keep track of everything. Your license is in jeopardy due to: 1) the number of claims assigned to you, 2) the support that has been taken away from you(ACH handling, UW response, Financial service response), 3) poor, or no claim... — read more 

Putting out a trial balloon for those of us at Bloomington hub that never got an invite to the all mgmt gatherings at the Park. Chance for us “peons” to get even . Nobody that invited to I those all leader meetings held at the park. Don’t have any... — read more 

I can't see the logic in the business strategy of any company that does nothing to try to keep good, loyal employees who know how to do their job while hiring untalented and unmotivated newbies who will leave in a very short time. Turning a company... — read more 

Underwriting has hold times that increased 10x over the past two weeks. We’re not at over 2 hours. What happened?

Hiring a lot of new people. Things are getting better. Worth hanging in there. Keep ki----g it and you will be rewarded and glad you did.