How about we never go home? Maybe they can implant little chips that would track us 24/7? That would surely be more efficient than only a 9-hours work day and frigging Sapience. I just can’t figure out if they want to chase us all away, or they want... — read more
Alpharetta Walkout - Wednesday at Noon?
Is this really happening? I’ve heard it a couple times already on this board and someone just mentioned it in the office…. Has any one heard anything concrete?
Please Review if You Are Thinking of Accepting a Job Here
https://switchonbusiness.com/employee-confidence-high-low/
This feels intrusive
Go to the bathroom a few times a day and it adds up on the tracker. This is ridiculous. I shouldn't have to tell anyone I needed to change my tamp-n or I have IBS and that's why butt not in seat for 25 min over the day.
Does the 9hr workday include a 1hr break?
Has anyone heard anything about how lunch breaks work and if badging out to grab food counts against you? I am curious if I can simply leave the office for an hour each day
Upcoming Payments Call Q&A
The most popular question on Matt's Sildo deck is the following: "If someone chooses to NOT comply with the new 9 hour rule, will that person just NOT be eligible for the incentive pay OR will that person also be on the list of the next round of... — read more
Skeleton Crew
Is anyone else one of the few remaining individuals on their team or in their department who knows their product or clients? Unless upper management wants to lose support for hundreds of clients, these lay offs needed to stop yesterday.
Sapience is meant for you to fail
It is intentional. They know it doesn't accurately capture your day. Has anyone learned how to beat rhe tracker yet?
Omaha Office
I’m looking at a Project Manager role in Card Services at the Omaha office. Is it really is bad as this group makes it seem? It appears most of the negative feedback is coming from IT related roles, how is Card Services and the Omaha location? — read more
Hi
Fu-k this company.
Fiserv is having incompetent management and stopped focusing on right things
From outages, recent layoffs, top down, one directional communication and focus on measuring performance through “personal time management” tools and attendance data. Recent employee survey results went unnoticed and we are valuing peoples ability to... — read more
Is Anyone Happy Here Anymore?
I am utterly miserable. Everyone else on here and Glassdoor also seems miserable. Is there a happy employee left?
“Out with the old”
In staying with the Fiserv standard of “Out with the old” Our Director “ surprisingly retired early” was replaced in the blink of an eye. We had our first meeting with our Director today. She wasn’t shy and got straight to the point with... — read more
Severance expectations
Comment your salary, length with the company, and severance offered.
Time to look for other options
What we’ve just witnessed with layoffs and a new mandate has been the showcase of the trajectory Fiserv has taken a while ago. It can get only worse from here.
Time to start doing leet code on company time
Block time on your calendar and put that 9 hour mandate to your own benefit. Im doing interview prep on company time
No longer Fiserv…
It all went to sh-t once Yabuki was exiled by Frankie Beans. The Immediate culture change was felt and you thought “ok, this is it, it can’t get any worse”. But oh my god were we wrong. Frank seems to find a way to consistently make Fiserv a worse... — read more
Unlimited R&R
I was told by a credible source within HR (not officially though) that there is a soft cap of 23-24 days in a year, and anything above 30 days gets on the radar, and this was one of the factor used in recent layoffs. Can anyone confirm the policy or... — read more
Morale is at an all-time low
Morale is at an all-time low, and I absolutely hate it. I used to love my job, but now it feels like a shadow of what it once was. It didn’t happen overnight. It took ten years for my feelings to shift completely. When people claim it was a sudden... — read more
Time in office question
Can’t seem to get a straight answer from anyone. Managers are communicating different expectations to their teams. We need facts, not assumptions. The question is how is time in office measured? By first swipe in and last swipe out for the day? OR is... — read more
Alpharetta protest
Who else has heard about the coordinated walk out in Alpharetta
Return to Office Mandates and Brain Drain
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=5031481
Sunday Scaries
I left on my own for greener pastures last year. I have not had a single Sunday night where I dreaded going to work on Monday. It was daunting and I had to find the confidence but if you are a hard worker, do not undermine what you are worth.
Manager tip: Give notice on a Wednesday and let them know you won’t be at Fiserv starting Monday.
Give them the same notice they gave you to change your whole schedule. That’s what I’m doing here soon.
FiSERVANTS
Fu-k fiserv
Everyone is a metric, a number and soon a relic
It was just cruel. It hit the old and the new and it also included people who were on leave as well. A lot of the selected were not chosen by their direct leadership team and some leaders did not get the opportunity to advise their employee...it was... — read more
Fiserv Layoffs Needs An App
Different Browsers connected to Fiserv Layoffs contain a Different subset of messages from current and laidoff employees...... this is either for a sinister purpose or a ridiculous error....either way we need an app so everyone can complain and... — read more
Not my problem anymore
Let them pile on the work as much as they want from now on, it’s not happening. They’ve been cutting staff, dumping the leftovers on us, and we’ve just gone along with it. This makes us as guilty as they are for letting it slide. But that’s over. If... — read more
Catching Up
I just "caught up" on the last week of posts/comments on here and WOW. Here's what I noticed: 1,700 employees RIF'd, people managers must be in office for 9 hours M-F beginning 12/1, and other employees must be in office for 9 hours M-Th (although... — read more
Clover Terminals…pay cash!!
They will not be benefiting from me! I pay cash every time I see a clover terminal… F’em
This would explain it: Bank side isn’t making $, they’re either selling it or replacing it
It’s actually pretty brilliant in a sadistic way. They have plans to either sell it or replace it by an acquisition. Either way, they’re going to get rid of a Lot of people sometime over the next couple of years. Also either way, they don’t really... — read more
Paperwork in
Around 1700 let go. More than 50% were over 50. So of course they take more time off- we have earned it! I even specially asked when hired and the response was “you are unlimited”- I took 3.5 weeks with no days off this past year for sickness. Not... — read more
The Lucky Ones
We had 2 managers let go from GBS operations who have been with the company close to 10 years. Now I need to pick up their slack with no extra pay… just new mandates. Why does it feel like those let go with severance are the lucky ones? Were left to... — read more
Is it me or does this last Layoff Off Feel different?
Is it me or does this last Layoff Off Feel different? This board has been through many RIF's however the amount of posts the comments the disbelief seems elevated. Does any one agree with me? The comments here are coming every few minutes. Did it go... — read more
So what are your plans for your Fiserv swag?
Unfortunately, for me, one of the mugs I threw and broke. I know, temper temper. The other two glass mugs have been donated to Goodwill, but my three pullover’s and multiple T-shirts have been donated to a homeless shelter. My relationship with... — read more
Today my last day
Good luck and it was great working with everyone. Today is my last day.
Did Fiserv make your "I'm grateful for" list?
Or let me rephrase that, did ANYTHING related to Fiserv, no matter how small, make that list?
I took another, less paid job
I just couldn’t cope with toxicity and control at Fiserv. I left for another job 4 months ago. I can’t be happier and more satisfied. It pays less, but life-work balance is great, the team is relaxed and reliable, and the manager is not an obsessive... — read more