Wilmington is in for a long cleanup and recovery, and I’ve seen no reports anywhere on how the Verizon Wireless Call Center down there held up though the hurricane and flooding. Anyone have details?

Lately vzw corporate retail stores have not been upgraded or anything... makes me wonder... some stores look abandoned like Sears. I hear reps complaining about their equipment not working or broken... details pls.

There is more VZW discussion at the main page: https://www.thelayoff.com/verizon-communications I am disappointed how quiet this page is, the other one is much busier

So much anger towards assistant managers.. not all of them are like that. There is a bunch of us in my district that are fed up with the way the DM runs it. I stand up for my reps, I refuse to do unnecessary harrassment type coachings, I reached out... — read more 

Hearing that the CBO's for wireless are looking at another RIF come November. Anyone else heard anything? They keep restructuring our department. Also heard another re-org coming for operations.

VZW has thought of another way to screw laid off or retired workers. I just got a letter in the mail that they are reducing the 50% service discount to 25% effective January 1st. They went on to say if you switched from VZW to another provider that... — read more 

Just received a letter from Verizon notifying me that my Retiree phone plan is REDUCING IT'S DISCOUNT BY 50% effective January 2019! That's a pretty big hit for a retiree. Anyone else being hit with this?

It's rumor HR will be going around next few weeks to talk to employees. I also heard layoffs coming again in next couple months is why the big push for HR presence. Now's the Time to Union. Save our jobs!

"Integrity is at the core of who we are." is the key piece of Verizon's credo, however this is undermined by the fact we are being forced to sell a product that causes so much amimosity toward our customer experience. HUM is not a product that... — read more 

We were the best. We had the most customers. We could stand by the network. All we had to do was continue with the winning formula. Having the best Service. Not providing terrible products (physical or digital). Rumor had it we lost the original... — read more 

Managers meeting today going over same day accessory returns. Several stores were already being investigated for reps who are processing doa/wfg accessory exchanges multiple times at once, or going as far as to even process exchanges when the... — read more 

its offical retail is dead

Does anyone know what's happening with the position? There is no more job openings nationwide. I also know of a few positions that were open a few weeks ago that have not been filled yet. Is there a hiring freeze or layoff coming soon? Please help... — read more 

ready to call for some help with job protection. Keep loading managers with Work and no help. Change quota so nobody gets paid, doing more work and after the entire retail staff is unhappy I hear there is a survey coming out on leaders. Hey you in... — read more 

I’ve been gone from Verizon for a few years, but when i was there it drove my crazy how this company could get away with dumping workload on the in store reps and never increase their pay and how they can constantly change quotas and commission... — read more 

Sprint rep in my area just communicated to our overlapping stores that he is being let go as part of labor reduction. Not sure if they just reduced head count or eliminated the channel altogether. I guess that just leaves Verizon and TMO with Account... — read more 

This has got to be the most useless position in the company. They don’t drive sales in the least bit. Our first person was a female who barely said a thing when she was in our store. She would come in and say hi to the management and just sit down in... — read more 

Quite a few stores in my district are talking union, we are sick of write ups and unattainable quotas, we have no stock in the store , but we need to be at $120 accessory take rate, no traffic but our quotas keep going up, and the new comp plan is... — read more 

Anyone feel like the SMB role will be the next to go? With One Talk sales going down ever since AR and Hunt are no longer free no one gives two sh--s about it. Not to mention the fact this it just had another outage.....

Why does VZW still have an indirect channel...waste of money and no value add. Gravy job for high pay. Smh Track them and see exactly what they do other than talk on conference calls and bs in the field. Easy.

Verizon Wireless, ATT and T-Mo/Sprint have all been open with their investors that in order to maintain EBITDA and margins, they have no choice but to rely less on brick and mortar stores and more on the cheaper (digital) channels. None of the... — read more 

Hazelton's corporate store went union today! Congratulations to them for Having the courage and team strength to pull it off!

High unattainable expectations are given when someone doesn't want you to win. $120 is the ARD now. Canton Ohio

What are you NOT supposed to do in sales? I dont even know the difference between shady and ethical anymore.

Is it okay to ring out Prepaids if a customer wants to buy a phone at full retail?

How is the new commission structure working for you guys?

I’m in GL and was an RIFed SM recently. Never on a warning and in good standing. I heard An SM position recently opened in Cranberry, PA, which from what I understand is a highly sot after store. The position was opened with relocation assistance.And... — read more 

FL here. Thank god for the new commission structure. You shady reps never deserved 80k+ to begin with. In fact you were all the inevitable death of Verizon, and the reason why honest hard working reps were always frowned upon by leadership as well as... — read more 

I see the favorites and high performers given softball commitments and never even coached on their commitments. I see SMs go up to their favorite reps and tell them they're going to do an observation on that person's next sale, so pitch a hum or... — read more 

What does everyone think of their new commission set up? Do you think you will make more or less? What are some of your quotas?

The only thing keeping me here is the possibility of severance.

What is the deal with Personal state sick time and sick days? How many times can you call off?Nobody can ever give me a 100% correct answer on this.

Any news on this ?

Store in Lithonia, Georgia has been told that they will be closing on July 31 by the director.

Asking for a friend...

Does anyone have any details on this center? Reps in Care have been given an end date of September 24. Their managers have went over their severance packages as well. On the other hand Financial services reps are in the dark. The Charleston call... — read more 

Anyone heard anything about the status of the whole commitment coaching system. Seems shady that one rep could potentially be terminated for not attaining commitments that other reps never had to do in the first place. Also seems easier for managers... — read more 

I am hearing, from having to think about what names to give the next rif is moving from 10% to 30% or higher. This is for IT development groups, not sure about the rest of the company. Wish they would let me volunteer before the ship sinks. It is... — read more