Verizon now provides unlimited paid sick days off. Just call out. No negative consequences. No question asked. This policy was confirmed by management. Several reps have been calling out many times and told us that there were absolutely no negative... — read more
Plan and Simple Taking away the ability to request a day off is B-U-L-L Sh--
This isn't fair to the retail worker. THE ONE GOOD THING about working non standard hours was being able to say hey I want off THIS day and not have to use a day. Sure its not fair to the random office work but they also get to work 9-5 mon - fri... — read more
Essential pay needs to come back.
Front line workers deserve respect.
VZPulse+ Survey is Out
VZPulse+ Survey was sent to all the employees this week. It is our opportunity to participate and let management know our concerns and suggestions. Check your work emails.
Verizon Has No time off Policies
Verizon does not have unapproved absence policy or it does not implement existing policies. You can call of unlimited number of days, there is no consequences whatsoever. People keep calling off and not showing at work many times, but zero action... — read more
VENS message abuse. Lies and mistruths.
The leadership at least on the retail side is incompetent from the top down. why are we getting Verizon emergency management notifications to tell us to watch an up to speed about our quarter results. How is that an emergency? because they want... — read more
I Love Verizon!!!
What do you think?
Back to 5 days
I don’t mind working but one min this is super dangerous life threatening close all stores min contact with customers to 5 day work week. So I guess Sr. Leadership stays home because their life is more valuable than ours!
So Ronan Dunne nice shirt
So is this now do as I say not as I do? I was under the impression the old T-shirts were to be sent back and not to be kept or worn anymore. So we get to use these horrible Chuck Norris uniforms is the dead of summer and you rock a Tee? Great... — read more
Customer Surveys
I understand this is an important subject to Verizon and the surveys customers take are treated like gold. I was scanning surveys from throughout the country over the last month and customers are relentless. Most of the negative ones always had the... — read more
Massive riffs today
All positions. Leaders of frontline, quality, sm doesnt matter. Certain individuals were able to b mapped to new positions. I bet I can guess what their qualifications are....
Foreign Call Centers
I don’t know why they don’t included their real location in remarks. It is like Verizon is trying the hide the fact that we started outsourcing customer service and other departments. Everyone needs to be equal I thought.
What Virus?
By the look of my quota Verizon thinks the virus is over. Not going to quit so just keep raising it. Nice try though. I appreciate having a job, but the unrealistic expectations are pretty hilarious!
Someone in my store got covid
So we split into two groups in the store to work 3 days. Someone in the other group got covid. Didn’t tell us for another week or so. Now they want to clean after a week of working in there. If I get this virus at work I will be taking legal... — read more
How Strict is Telesales/Care Advocate?
Like, will I get in trouble for stepping away from the phone for 5 minutes? Will I be hyper-monitored? I’m so worried I’m going to hate being in a store, but the uncertainty of a WFH position is even scarier to me. I don’t want to be... — read more
Running list of store closings :
Let’s start a list to see how many stores will be closing or converting to a reseller.
What stores are closing in Texas and Florida???
What stores are closing in Texas and Florida???
Severance possible for call centers question
Since, store workers are getting of option of wfh or severance, does anyone see the possibility of severence for call center workers who either cannot meet the HBA requirements or do not want to work at home?
Retail severance?
I missed the call the other day. Are retail workers going to get a severance option?
Customer Care Advocate:
Can anyone give me insight into this role? Honestly, I don’t think I want to be in stores anymore, but being a redeployed WFH isn’t quite the same as a typical day-to-day because there really isn’t any structure. Am I going to be coached every... — read more
Class action lawsuit?
Verizon said the focus will be on lower-wage workers, including those who work in factories, restaurants and as drivers. There will be an emphasis on young, Black and Hispanic workers who have not gone to college. Age discrimination? Race... — read more
What happened
Can someone post and say what happened with "the call" I have family that works for verizon but I don't work there anymore. Is it a standard "wfh or severance" type deal?
5g OLT
Anyone notice the new OLT no one had these god awful uniforms on. Hell I would buy my own tshirts to get out of these jay leno approved shirts. Or is this a bright look to what we will be getting.
If you can adapt you will have job.
It's that simple. Can't WFH buh bye.
Beyond Crooked:
Just got off the call. Insane how it is being flaunted as an “opportunity.” It’s not an opportunity. It’s not the job I signed up for. It’s a LAYOFF, but don’t let your boss hear you say that or he’ll fight you tooth and nail to argue... — read more
California
Camarillo, encino, Pico, Westwood, Western, Glendale closed
Lay-off and severance
At the retail level closing stores nationwide and of over heads count offering other positions or severance. No cuts from executive level. Just the little guys like us who basically put his company on our backs and are now getting screwed. This is... — read more
still no information
Today is the day. Right? No calls so far no meeting planned. However is you look at about you there is a place explaining severance. It says 2 weeks for every yeah worked NOT 3.
Day Off - No Pay
Sorry to piggy back of such an epic post, but how do feel about losing it? Side note...I think it’s the worst decision I’ve heard that doesn’t involve money.
5gee
https://arstechnica.com/tech-policy/2020/07/verizon-admits-big-limits-in-5g-network-agrees-to-pull-misleading-ads/
California stores
How is the state shutdown impacting operations? If at all?
Store Closing
Several stores closed currently, will never reopen.
Google signs up Verizon for its AI powered contact center services
https://techcrunch.com/2020/07/13/google-signs-up-verizon-for-its-ai-powered-contact-center-services/amp/
Any one work in Florida how are things being handled down their with all the new cases?
Any one work in Florida how are things being handled down their with all the new cases?
Is it better, Retail?
It is time to stop swallowing & put the Kool Aid down, Retail. How much money is one team going to cost your family by the end of the year? By the end of next year and beyond? How much ? Real dollars? All the hours away from your families. After... — read more
Past Tense
Unions are a thing of the past. Protecting the worker...yeah, right. There's nothing that a union can give you that you can't already get, and more, in a non-union shop. Don't let them fool you. A job is yours as long as the company can afford to pay... — read more
Are you next?
AT&T has begun its layoffs, VZW won’t be far behind.