It is very clear now that Verizon has used covid as a smoke screen. The push for “touchless” transactions is to make rep-less transactions in the future. I do not care about commission enough to go out of my way for customers anymore. If a separation... — read more
So disappointed
Typically most execs write these posts off as the “angry bottom feeders” feelings. This is being written by a GM in a store that does well, makes great money, and has high morale. Today, our team was completely deflated. It’s not the hours, it’s... — read more
Confirmed: starting sept open on Sunday’s
My manager just got informed us on Sept 6 we will be open on Sunday and also going back to 7pm. It was nice while it lasted.
So the work from home site is up
there are forms for people who don't meet the requirements or don't want to work from home to work with HR does anyone know what the outcome of that would be? Is it a package or just separation ?
Back to working Sundays
It was nice while it lasted.
Cut the non-WBG MAM jobs. Who needs them?
Why do we still have the non-WBG MAMs? They have half (or less) of the amount of accounts as BAMs and double their quota. Why not disperse their accounts and cut the position? More accounts for me
Jump before the ship goes down
Verizon was good to me! I rode the waves and drank the koolaid for along time. I enjoyed working in my business unit and the people I worked with. I didn’t want to leave. Since we purchased the full stake in our company from Vodafone things... — read more
Don't need Verizon network anymore
With the COVID lockdown and now working from home and not commuting, I've been used the Verizon wireless network maybe 20 minutes in the past month. All of our internet use has been through WiFi through our cable. Won't be needing 5G anymore... — read more
I thought there was light at the end of the denim tunnel...
and I was fooled. Tricked again into another season. Hopefully 2021 brings t-shirts back.
Who needs a mobile phone now?
With the COVID lockdowns and working from home, what do we need mobile phones for? All of my usage has been on WiFi and I've spent like 15 minutes on the VZW network the past month. Don't need 5G either now that I'm on my cable connection every day... — read more
Can’t be your self
Better not you true self at Verizon if leadership feelings gets hurt.
Article about how front line employees are treated
ZDnet posted an article about the recent incidences at Verizon stores and mentioned problems with other carriers. The writer of the article is looking for employees feedback on how Verizon has dealt with the pandemic. What we face in store... — read more
7V vs. 7T Jobs
I'm an 8V employee now. What's the difference between 7T and 7V positions other than its FLSA classification? 7Ts are non-exempt roles and 7V salaried positions. Should I go for 7T roles to qualify for OT? is there a significant pay difference... — read more
New Verizon 3.0 Plans
Did anyone else see the Commercial that Verizon leaked on the YouTube page then took it down? It now includes Disney + espn and Hulu for free in the plan.
HOLD GMS ACCOUNTABLE!!
HOLD GMS ACCOUNTABLE FOR NOT FOLLOWING 1:1 RATIO IN STORE. ITS HAPPENING EVERYWHERE!! KEEP EMPLOYEES SAFE!!
Dose leadership have a brain?
Even as more work from home reps return to store. Recently employees have been working a shorter week with on-call days. The major reason being how many people can fit on the sales floor with social distancing an available plexiglass stations. the... — read more
Layoffs in retail
So when will they happen? What positions will see an impact? What has anyone heard? Its that time of the year again.
Jobs being outsourced to incompetent companies
Just found out that a company called TTEC is now taking our calls. They seem to be a company that handles all different industries of customer service. My concern is that they are taking calls for VZW one day and some other company the next. If you... — read more
New team commission trending low
So in our store as we are 1/3 through the month we are trending for a 450.00 commission check. I realize we are getting a guaranteed check this month but if this is a sign of what the new normal will be it’s awful. We are actually doing great with... — read more
S386 Bill Creates ‘Green Card Lite’ for New Waves of Migrants
https://www.breitbart.com/immigration/2020/08/07/mike-lees-s386-bill-creates-green-card-lite-for-more-migrants/ Sen. Mike Lee’s latest version of S.386 creates a novel “Green Card Lite” legal status to help Fortune 500 companies import many more... — read more
Hours
Sooo are we opening back up on Sundays ever or what? My guess is permanent 10-7 Mon-sat nationwide. What’s everyone else thinking?
Need help! Possible job change
So I’m not your typical lay-off board user. I don’t think Verizon is out out to get me. They are FAR from perfect, so I’m not totally blind. But considering my other options Verizon isn’t a bad choice That being said. I’m currently a GM. My store... — read more
Band 6 from 7
What should an average raise be moving from a band 7 role to a band 6 role? I have heard generally 10% for base pay increase, but is this the rule across the board or is there room to negotiate for more? I am aware of STi increase %, but only... — read more
Director stated today ...the pandemic, which we recently went through.
Tone def. Verizon the business may see covid as a thing of the past, but it’s not. We pray for everyone’s safety and health. But we are still “going through the pandemic” Stop BSing us.
Talking out of both sides of their mouths again
You must have to be bipolar as a prerequisite to get an RD or DM job. Takes special skills to say out of one side of your mouth that its not about coaching to metrics and then to beat the managers down out of the other side of their mouths because... — read more
Old School MAM Idea - Why Not??
Would the enterprise MAMs be better positioned as they were long ago, as a revenue based employee? Then they could overlay the BAMs and partner on large accounts to drive business. Better then how they are stuck currently.
Survey Games
Surveys will be "gamed" and I am in "leadership". And as usual, dishonest stores will be rewarded in their paychecks while other stores following the talk track of not asking each customer for a TEN will be penalized and scolded. Not such a fair... — read more
3-5 employees together for 30 plus minutes in back office
Are we even trying to follow the playbook?
Touchless
I’m glad Verizon is taking steps to limit exposure some of their employees. No on site visits from ops analyst, HRBP, or executive leadership. DM’s are allowed to make a small appearance every other week. On the other hand, I’m expected to help Barb... — read more
Great Lakes All Team Call
Anyone have any insight as to what this call is about? Any ideas what will be discussed?
Day off no pay
Pretty simple. We all have lives outside of Verizon and need to be able to request specific days off like we used to. Where is the flexibility that was promised? This is very aggravating. And no part time is not the answer. Stop pushing that scam... — read more
Touching a customers phone?
Are we required to apply screen protectors? Touchless says no, but local “leadership” says we are not to deny any customers wishes.
New hours
Anyone hear rumors of 11-7 every day including sundays?
Verizon Commercial
When is the Verizon commercial coming out that shows our level of safety at stores and how we are protecting our customers?
Telesales shifts
I’m interested in switching from retail to telesales. What are the hours and shifts like?
7/31 80% of stores going appointment/curbside
How true is this rumor? And if true, when are they announcing it?
Any new announcements coming soon?
Any new announcements coming soon?